South End Capital a division of Stearns Bank, N.A. Opiniones 121

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A Selfless Lender Who Goes Above and Beyond for the Client Best Interest The team at South End Capital a division of Stearns Bank, N.A. was professional from day one. Janine Phillips, MLO is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Adam and Kaitlin to close our first CRE file was an excellent experience. They were professional, communicative, and consistently proactive with follow ups, keeping our team informed thro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We worked with South End Capital to fund an SBA loan for one of our clients. The experts that we worked with were very responsive at every step, giving us timely feedback that always provided with an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working with Stearns Bank was one of the most collaborative and thoughtful experiences we've had through this process. SBA financing is no small lift — it takes time, detail, and a team that do... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de préstamos
  2. Servicios bancarios

Escrito por la empresa

South End Capital was founded in 2009 and is a division of Stearns Bank N.A., a $3.2 billion institution. Our innovative direct lending and comprehensive marketplace financing delivers a full spectrum of capital solutions for emerging and expanding businesses. A tech-powered platform and premier customer support offers equal access to industry-leading business, equipment, and real estate funding.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

they never give up

I appreciate the "never give up" attitude that South End Capital approaches all my deals with. They get the job done, and in the end, that's what matters! I especially appreciate the hands on access to their closing department head, Rich Sabrowske, who is absolutely professional in his very timely communication and coordination of all aspects of the process.

Michael Borkowski
President
Snappy Business Funding
SnappyBusinessFunding.com

16 de diciembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for the great feedback Michael. We truly appreciate your business and look forward to funding many more loans for you in the future!

Valorada con 5 estrellas sobre 5

I worked with Mike McGee for our…

I worked with Mike McGee for our funding. It was such a pleasure! He helped me every step with every item that was needed. He has the so much patients especially when you are feeling overwhelmed with all of the paperwork. Thank you so much for everything!
Joyce Chambers, Chambers Funeral Home

12 de diciembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for your business and it was a pleasure for Mike and our team to work with you as well. Congratulations on your financing and we look forward to working with you again soon!

Valorada con 5 estrellas sobre 5

Fast closing great company will use…

Fast closing great company will use again very soon

9 de diciembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for the great feedback! It was a pleasure to work with you and we wish you and your business continued success!

Valorada con 5 estrellas sobre 5

Professional & Very Thorough !

Mike was very thorough & meticulous throughout the loan process.
It was a pleasure working with him!

7 de noviembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you Dan for the kind words about Mike, he and our team very much enjoyed working with you. We are so pleased that we were able to provide your business financing, and we look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Responsive, solutions focused, committed to satisfaction

Thorough and diligent. They were in tune with my needs and explored creative solutions for my unique situation. They were completely responsive and proactive throughout.

23 de octubre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you for the kind words Edina! We certainly hope we have the opportunity to work with you again in the future. Don't hesitate to let us know if there is anything we can do for you!

Valorada con 5 estrellas sobre 5

I have Worked with Mike McGee at…

I have Worked with Mike McGee at Southend for approx. 3 years.
He is by far the most knowledgeable and responsive person I have every worked with in my 35 years of Being And SBA lender.
I would highly recommend all the people who work at Southend.
They are the best company that I have ever worked with.
David Sportelli

11 de octubre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks Dave for these very kind words! You are also the best of the best and we're thrilled and fortunate to be able to work with you.

Valorada con 5 estrellas sobre 5

I have worked with South End Capital…

I have worked with South End Capital over the last few years. They are very knowledgeable, professional, quick to respond, and always make the process of obtaining a loan go as smoothly as possible. Great company to work with.

10 de octubre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks Mike for the great review! You are a pleasure to work with as well, and a true professional.

Valorada con 5 estrellas sobre 5

working with Southend Capital is so…

working with Southend Capital is so easy! I work with Southend Capital on the closing end of things and their dedication and commitment to their clients show. From having your own dedicated consultant that is with you from beginning to end alleviates the confusion of having so many people involved in your closing!

2 de octubre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks so much for the great review Res Title! You all are the best in the business as well, we love working with you!

Valorada con 5 estrellas sobre 5

Loan Closing

The experience was very good. Thanks

27 de septiembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for improving your previous 2-star review to a new 5-star review! We really appreciate it and we are glad we were able to satisfactorily address your previous concerns.

Valorada con 5 estrellas sobre 5

Great products to chose from and easy…

Great products to chose from and easy and painless payment process as well . Email notifications are excellent on referrals that have closed business.

26 de septiembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks Rick for the great review! You are excellent to work with and we are glad you are satisfied with our products, updates and referral fee payment process. We're looking forward to closing many more loans with you!

Valorada con 5 estrellas sobre 5

Absolutely awesome team of people to…

Absolutely awesome team of people to work with. My AVP from the closing division was exceptional. He went way over the call of duty. He guided me and stayed with me from start to finish. If obstacles presented themselves, he pushed, guided, and encouraged me through the process

SECC explained the process and delivered as promised. Staff was very knowledgeable and professional. I am looking forward to the next deal utilizing SECC services and resources. It’s assured they will help me achieve my business and financial goals.

Big thanks to my SECC team as I am now the owner of a very successful company.

12 de septiembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thanks Donnie for this great review! Our team loved working with you and we appreciate the kind words about your closing AVP, our staff and our process. We are so glad we have help you with your business financing and look forward to working with you again!

Valorada con 5 estrellas sobre 5

I had a client that needed funding for…

I had a client that needed funding for his business , and when he completed the application he gave the values of his equipment that were not the true values as he thought they were. South End Capital Corp had given an approval and then had it declined because of the values. South End Capital Corp went back to work for my client and got the deal approved and funded!

10 de septiembre de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for the 5-star review Cliff. It's always a pleasure to work with a true professional such as yourself. We look forward to closing many more loans for you and your clients!

Valorada con 4 estrellas sobre 5

Ultimately they came through

Slow to respond. Charge fee's then pass on to another bank. Can't deliver.

UPDATE: After some communication South End Capital (SEC) was ultimately able to facilitate the loan. This was an SBA Loan and SEC passed to NewTek Capital for packing and funding. At no time in the process did SEC or anyone explain to me why it took 3 companies and $25K in fee's to secure the loan. Ultimately when NewTek Capital failed in their commitments South End Capital jumped in took care of me. Fee's charged by SEC were refunded.

The reason I was unable to give a 5 star is that SEC took on the loan process from Mid-Atlantic Commercial Capital (MACC) and then passed it to Newtek Capital. There was no clear communication or understanding why SEC took on business from MACC just to pass to Newtek. As stated they fought to get me the loan but I just don't understand why they would work with a company like MACC.

I will add that SEC was the best of the 3 companies to work with. I would definitely recommend them and would use them again.

15 de agosto de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Tom, we're sorry to hear that you have not been satisfied with our service. Your underwriting fee was refunded on 6/26/19 as part of our new policy to waive SBA underwriting fees for veterans. Thank you again for your service! There are presently no fees you have paid to South End Capital that have not been refunded. Underwriting fees are always refunded if we are not able to close your loan (it's part of our refund policy that is at the bottom of pg. 2 of your letter of interest). Also, we are presently working hard to re-evaluate your file for a financing option, you may have received information from your loan broker that your file has been withdrawn but this is not correct. You are correct, we are not the end-lender for our SBA program, which we are very transparent about. We certainly apologize if our teams communication was not fast enough, please keep in mind your loan broker is not an employee of South End Capital and communicating with us directly is the best way to receive timely and correct information. We're always open to hearing how we can improve our process and we invite you to contact us directly at info@southendcapital.com with more feedback about how we can do better. We hope you'll reconsider your 1-star review, and additionally we hope to be able to still provide you with a loan. Our processing team will be in touch directly as soon as we have an update.

Valorada con 5 estrellas sobre 5

Matt Naughton

Matt Naughton, Sr. VP Business Lending, is great to work with. He is highly knowledgable about SBA Lending and gives honest, non-biased advise. When speaking with him, there is no hidden agenda. He's a genuine person!!!!! 10 stars for South End Capital, because of Matt!!!

24 de julio de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

We really appreciate your kind words about Matt. He is an asset to our company and we are thrilled you were pleased with his service!

Valorada con 5 estrellas sobre 5

What lender goes above and beyond to…

What lender goes above and beyond to help you find a product that will work for your needs? Until now I haven't had that experience. I know my business and South End Capital knows theirs, Dealing with SEC has been a refreshing new take on 'traditional' lending options..There was a void in the lending market, and SEC has filled it.

18 de julio de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you so much for this amazing review Hilary. You were an absolute pleasure to work with and we hope we have the opportunity to assist you again in the future. We wish you and your business great success!

Valorada con 5 estrellas sobre 5

After looking far and wide for an SBA…

After looking far and wide for an SBA product that would help me consolidate outstanding short term loans and reduce my debt service, South End Capital was finally able to get the job done. It required a lot of paperwork - but I now have a loan that cut my monthly payments by over 80%. Before the closing a few unexpected issues arose that threatened the deal. Rich hopped in and worked tirelessly to get the deal closed. He had exceptional follow-up and communications skills. Should I need business financing in the future South End would be stop one (and I have worked with many others previously). They were honest and delivered just what they promised.

10 de julio de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Thank you very much for this excellent review and feedback. We are so glad we were able to help your business and we appreciate you working with us to get your loan to the finish line. We'd be very pleased to have the opportunity to work with you again!

Valorada con 5 estrellas sobre 5

Great Expeirence at South End Capital !

Myron and his underwriting team were the most responsive, prompt and detailed that I have ever dealt with in my 40 years in business lending. I would recommend them to every business that has any financial needs regarding loans. I will always work with them as my lender and tell all of my friends and associates about them.

14 de junio de 2019
Opinión espontánea
Logotipo de South End Capital a division of Stearns Bank, N.A.

Respuesta de South End Capital a division of Stearns Bank, N.A.

Awesome feedback Pete and John. We are so happy you were pleased with Myron's service and our process. We look forward to continuing to work with you for a long time to come.

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