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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Ordering easy Payment easy Order response good No update on delivery Initially said by 12/16/24 Tracking no info other that Preparing Nowhere to call no place to email Not quite happy w... Ver más

Valorada con 5 estrellas sobre 5

Such a variety of tees, hats, sweatshirts, etc. to choose from. Had a difficult time trying to choose between such an expanse of men's, women's and kids items. Made my holiday buying spree enjoyable,... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The various wordings on your sweatshirts and other items are very clever, and I am happy to have found gifts for two adult sons. My disappointment is that I couldn't use the New10 code because of the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I placed an order on December 08, 2024. I had a question about the order and e-mailed the company (the e-mail address for customer service) about it and I never received a reply. Makes me wonder if th... Ver más


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Overall very happy so far..

Overall very happy so far... just placed the order. My order was with South face and yet on my credit card it shows a company name of Joshine. This is very confusing and hard to track with company names being different.

2 de diciembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Mary Raines
We are sorry to cause you confusion. We would like to explain to you that the credit card name is our company name and southfaces is our brand name. There is no conflict and you don't need to worry about this issue. Regarding your order, we checked that it is in production. We will make your order and ship it to you as soon as possible. I hope you can receive your order as soon as possible and like your order. Sorry again for the inconvenience.
The Southfaces Team

Valorada con 5 estrellas sobre 5

Easy Website/Great Men's Gift Ideas!

The website is easy to navigate and it makes sizing and purchasing as simple as possible!
Your products are quite applicable for men and I found something for the 2 men in our family that are perfect for them!

30 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Pat Dolan
Thank you for your feedback, we are happy to hear that you find our website easy to navigate and that you find sizing and purchasing simple. We strive to make your shopping experience as smooth and convenient as possible. We are happy to hear that you have chosen the right product for your recipients and hope they will enjoy them. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 5 estrellas sobre 5

vets get repect

bought 4 for vietnam vets..was a huge hit..will pick out in the near future. makes me feel good when they smile and laugh!

22 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Terry Young
Thank you for your feedback. We are glad to hear that the recipient likes our products. Salute to the Veterans. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 3 estrellas sobre 5

Awaiting notification of shipment

The ordering process was easy enough. However I placed the order on 11/22/24 and have yet to receive a notice as to when it will ship.

Please advise!

21 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
We are very happy to hear that you find our ordering process convenient. We are sorry for the inconvenience caused by your long wait. We have checked that your order is in transit. For your privacy, please contact customer service service@southfaces.com to check the logistics information. We hope you can receive your order as soon as possible.
The Southfaces Team

Valorada con 4 estrellas sobre 5

Ordering

Ordering was simple but have not yet received. Can’t comment on product

30 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team

Valorada con 5 estrellas sobre 5

Loved the sayings on your tee shirts…

Loved the sayings on your tee shirts and sweatshirts

30 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback. We are happy to hear that you like the motto on our T-shirts and sweatshirts. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 1 estrellas sobre 5

it's been over a month and never got my…

it's been over a month and never got my item.This company is a rip off

30 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear customer
We are sorry for the inconvenience. We understand your feelings and we checked your order and your order was shipped and your order has been shipped and arrived locally, but due to problems with local logistics, there will be a delay in delivery. We have contacted the local logistics to verify and asked them to deliver your package as soon as possible. Please kindly wait. While waiting, you can also contact our customer service service@southfaces.com to learn more about the order status. We apologize for the inconvenience again and hope you could receive your order soon.
The Southfaces Team

Valorada con 5 estrellas sobre 5

Easy to use site

Easy to use site, even to make a correction. I just sent you a letter. Hope you answer it and make the correction I asked for.

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We would like to check your order, but we cannot find the corresponding order information according to your name. Could you please kindly give us your order number or contact our customer service at service@southfaces.com to check your order status? This way we can better help you.
The Southfaces Team

Valorada con 5 estrellas sobre 5

Easy, easy to use

The site was easy to use and I found what I was looking for easily and there were several different options to choose from.

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy and you have a variety of choices. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 4 estrellas sobre 5

Wordings

The various wordings on your sweatshirts and other items are very clever, and I am happy to have found gifts for two adult sons. My disappointment is that I couldn't use the New10 code because of the already applied "threshold" (I think) discount, which everyone seems to get. So nothing extra for a first-time shopper.

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are glad that you like our website and products. Regarding the discount issue, we would like to check your order, but we cannot find the corresponding order information according to your name. Could you please kindly give us your order number or contact our customer service at service@southfaces.com to check your order status? This way we can better help you.
The Southfaces Team

Valorada con 5 estrellas sobre 5

easy to order1

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 5 estrellas sobre 5

Easy to order & good color selection

Easy to order & good color selection

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy and you have a variety of choices . We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 5 estrellas sobre 5

Humour is everything!

Great products and the sayings are perfect for several in our family!!!

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products and feel that our products are suitable for your family. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 4 estrellas sobre 5

Easy to navigate

Easy to navigate

29 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 4 estrellas sobre 5

Easy to use your website

Easy to use your website. I’m hoping my order ships soon though!!!

26 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team

Valorada con 5 estrellas sobre 5

I like the message

I like the message. I'll determine the rest after I receive the sweat shirt.

28 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could love your order after you received your order!
The Southfaces Team

Valorada con 5 estrellas sobre 5

Shopping It was easy to choose what I wanted and…

It was easy to choose what I wanted and checkout was a breeze.

28 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 5 estrellas sobre 5

Just a cool looking sweatshirt.

27 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback. We are glad to hear that you are satisfied with our products and like the products you received. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future!
The Southfaces Team

Valorada con 5 estrellas sobre 5

Easy

Everything went perfectly on the process

27 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear Customer
Thank you for your feedback! We are happy to hear that you found our ordering process very easy. We strive to make your shopping experience as smooth and convenient as possible. Your satisfaction is important to us and we appreciate you taking the time to share your experience. We hope to continue to provide you with excellent service in the future and hope you could receive your order soon!
The Southfaces Team

Valorada con 1 estrellas sobre 5

Finally received my order it is…

Finally received my order it is definitely not true to size and it is very poor quality it appears to be a sweatshirt it’s not at all on a true waste of my money I will not use this site again ! Very disappointed ☹️

27 de noviembre de 2024
Opinión espontánea
Logotipo de southfaces.com

Respuesta de southfaces.com

Dear customer
We are sorry for the bad shopping experience. We want to check your order, but the order we found under your name was half a year ago. Could you please kindly tell us your order number or contact our customer service at service@southfaces.com and send us the product pictures you received for verification? In this way, we can better help you solve the problem you reported. We apologize again for the inconvenience caused to you.
The Southfaces Team

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