Southsea Cycles Opiniones 

27
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered an aqua green Biria easy boarding bike from the Netherlands and I had it delivered it within less than a week. I'm very pleased with the bike. Cycling is so smooth. Pedalling and gearing is... Ver más

Valorada con 1 estrellas sobre 5

Experience with the Southsea Cycles that cost £5k. I have ordered a Babboe Carve Mountain cargo bike through CycleScheme in August 2022. I was told that lead time is up to 12 weeks. I double c... Ver más

Valorada con 5 estrellas sobre 5

I think Southsea cycles is one of the best bike shops in the local area. The owner and top mechanic is very friendly and extremely knowledgeable he knows so much about the mechanics of road bikes and... Ver más

Valorada con 5 estrellas sobre 5

Southeast Cycles fitted extra brake levers to my wife’s road bike which she was extremely pleased with. Excellent service and Liam is very knowledgeable. A very friendly and helpful bike shop who I wi... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Información proporcionada por diversas fuentes externas

Here at Southsea cycles we offer a wide range of bikes and accessorises to suit every cyclists weather you are looking for Childrens Bikes, Town Bikes, Hybrid Bikes, Mountain Bikes and Road Bikes. Here is a just small list of brands that we can offer. Felt Forme Ryedale Cuda And Many more. Please feel free to pop into store or give us a call and a Member of staff will be more than happy to assit you with you purchase.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(27)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Disappointment

I put my bicycle in for a service requesting particular attention to be given to the gears. The mechanic made a complete mess of setting my gears up and then denied it.

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

blinking brilliant!

I seriously can not recommend these guys enough. I wanted to buy local rather than through a large company (I love supporting local businesses). I did think things might be a little more expensive and slow than the larger companies but I could not have been more wrong. They obtained the bike I wanted even though it is not a usual stock item for a good price, they then offered a free 6 week & 6 month service. This week I took it (late) for it's 6 month (free) service. I had trouble contacting them by phone so just rocked up. I was greeted and welcomed by staff that were busy working and told my bike would be ready for collection the next day (today). I got a call to tell me that it was ready- but sadly due to work I wasn't! The guys offered free delivery but there was noone at home so they stayed in the shop until I could get there to collect it. I expected some glum faces and annoyance but no.....I was greeted with smiles and fantastic service. I am so happy that I decided to buy local and even happier that I chose Southsea Cycles- one message to the owner- please don't change your staff- they score an 11/10! ((The bike and service are top notch too!)

30 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Experience with the Southsea Cycles…

Experience with the Southsea Cycles that cost £5k.

I have ordered a Babboe Carve Mountain cargo bike through CycleScheme in August 2022. I was told that lead time is up to 12 weeks. I double checked this lead time, but they have allegedly checked with the UK supplier. I was excited to get kids to school and commute to work. By the end of November they ensured the delivery is imminent, then pushed to December, January and February 2023 when they sent one and only delivery update email. The email stated my model is in the customs. After that they stopped answering my calls (only getting through when calling from a new number).

On 14 August (a year on and followed by more unanswered calls and emails) I requested cancellation of the order, but I have had no reply.

The fantastic reviews are in exact opposite to my experience. I don't know which other ways of a soft dispute resolution should I explore to have my CycleScheme (now fully paid) certificate cancelled. Not being interested in causing more stir than necessary, I just want to put this matter to bed and move on.

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best Cycle Shop in the South

Finally……a trustworthy cycle shop!
These guys know they’re stuff, and they’re happy to share their knowledge.
They repair, rather than try to sell you unnecessary new parts.
Thank you for getting my sons bike back on the road. His beaming smile said it all!

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I think Southsea cycles is one of the…

I think Southsea cycles is one of the best bike shops in the local area. The owner and top mechanic is very friendly and extremely knowledgeable he knows so much about the mechanics of road bikes and mountain bikes. His prices are very fair and he is very flexible, given how busy the shop is he will fit you in which is excellent customer service. I will always be going back in for parts and repairs and to have a chat. I am a keen cyclist and will recommend my colleagues to use the shop. Superb bike shop, keep up the great work as you are building a great Business 🙌🏻👍😎
Regards SJ

8 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

The owner of this store has to be the most genuine man I have ever come across , he was very helpful and understanding and his knowledge of bikes is second to none, I would recommend this store to anyone

7 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Southeast Cycles fitted extra brake…

Southeast Cycles fitted extra brake levers to my wife’s road bike which she was extremely pleased with. Excellent service and Liam is very knowledgeable. A very friendly and helpful bike shop who I will be recommending to my mtb group.

9 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good product & good customer service experience

I ordered an aqua green Biria easy boarding bike from the Netherlands and I had it delivered it within less than a week. I'm very pleased with the bike. Cycling is so smooth. Pedalling and gearing is so fluid that I can cycle for long distances without having any issues with my knees. Thank you Southsea Cycles for allowing me to enjoy cycling after many uncomfortable experiences with other expensive bikes!

15 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Southsea Cycles.

I was interested in buying a folding bike, preferably with an electric motor. I visited Southsea Cycles who were extremely helpful and gave me lots of advice and even a test ride. The bike is exactly what I wanted and I am very pleased with my purchase.

22 de mayo de 2019
Opinión espontánea
Logotipo de Southsea Cycles

Respuesta de Southsea Cycles

Thank you very much for your kind words Ian!

We look forward to seeing your bike for its first free service and hearing about how you are getting on with it!!

Kindest Regards,

The Southsea Cycles Team

Valorada con 5 estrellas sobre 5

Very helpful in the shop

Very helpful in the shop. The bike was chosen
and dispatched as stated ,delivered on the day
we were told and packaged well. Would
certainly buy from Mike again and highly
recommend.

20 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good, professional, friendly service.

I have always had good experiences with Southsea Cycles. My bicycle was purchased from there; since then, I have taken my bike, and my children’s bikes in for repair/service and found the service to be excellent. Happy customer, and I will return.

1 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Definitely a group of people that know …

Definitely a group of people that know a lot about bikes. I have been here on many occasions and have always received great customer service and had my bike fix in no time at all. A really good place to go for bikes and repairs.

26 de septiembre de 2017
Opinión espontánea

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