Damian Harris Cycles Opiniones 

56
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Communication is very limited, always seem to be in a rush. No direct answers! Good customer service before purchasing any bikes. Servicing was priced at £75 to £180, not knowing directly what... Ver más

Valorada con 5 estrellas sobre 5

I recently ordered a bike through my company’s cycle to work scheme, the exact model I wanted wasn’t available but Damian’s team were able to build up what I wanted. The friendly service is seco... Ver más

Valorada con 5 estrellas sobre 5

My thanks to Alex and the team at Damian Harris Cycles who did a great job on my vintage 1980's Barry Hoban road bike. The brake and gear cables were renewed along with all the relevant adjustmen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a Salsa Cutthroat from Damian, very quick turnaround, TNT managed to muck up delivery ( surprise surprise) , Damian Chase down on my behalf and I got Bike 2 days later than expected , but g... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Información proporcionada por diversas fuentes externas

Damian Harris Cycles EST 1956 New mega store now open with Free Parking at the Rear. Huge Range of Bikes Electric bikes and accessories which include BMC Bikes


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(56)

5 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Communication is very limited

Communication is very limited, always seem to be in a rush. No direct answers!
Good customer service before purchasing any bikes.
Servicing was priced at £75 to £180, not knowing directly what the price actually would be. Even though the bikes are less than a year old, this was explained.
Spent a few thousand pounds on bikes, no discount on locks etc offered.
No proper time slots to book in a service. Some ppl need accurate appointments to work around their commitments.
Took the bikes to another cycle shop, charged £20 for each bike that was serviced. Obviously showing there wasn't much servicing needed.
The other shop gave us discount on a Gold rated bike lock. We didn't even buy the bikes from them.
Just shows a little time and energy and great customer service, especially after purchasing items can make a difference.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My bike needed a service

My bike needed a service, rang the shop in whitchuch, they said to fetch it in when it suited me, other places you have to book, so this was a great start. Took my bike on the thursday morning, very friendly staff, they said they would text me when ready. Amazingly I had a text Friday morning to say it was ready. Picked my bike up, all issue sorted and riding like new, will definitely come here again. Thank you.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service, don’t go anywhere else!

I recently ordered a bike through my company’s cycle to work scheme, the exact model I wanted wasn’t available but Damian’s team were able to build up what I wanted.

The friendly service is second to none, at handover even though I’d arrived just a few minutes before closing he took the time to talk me through the bike, also how to look after it, tips on how not to damage it and the best way to get home from the store.

Brilliant service from a hugely respected local company.

8 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Scott Gambler

Recently purchased a Scott Gambler from Damian Harris Cycles. I knew when I ordered the bike it was going to be a bit of a wait, but Damian didn’t make any unrealistic promises and it was delivered when he said it would be. Excellent service, I would buy from them again. Many thanks

16 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service with a smile and a laugh

If you need a bike, this is the only shop in Cardiff you need to come to. Damian Harris Cycles are second to none. They have a wealth of knowledge, will work with you on your needs and gives you a great overall service.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend these guys

I would highly recommend this bike shop , the guys who work there, couldnt do enough for me when I purchased a Mirider e bike which was second hand . After having a few issues they sorted everything out and made sure the bike was safe to ride however in transit the bike got damaged , they actually gave me a new one for no extra cost . Thanks guys will definitely recommend you to my friends .

27 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been buying bikes from Damian…

I have been buying bikes from Damian Harris cycles for many years due to their superb service and great selection of bikes. Highly recommended.

24 de mayo de 2025
Opinión espontánea
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Respuesta de Damian Harris Cycles

Thank you so much David for the great feedback

Valorada con 1 estrellas sobre 5

Not all is as advertised

1. Impossible to get through on the phone and they don't answer emails, 2. They show bikes in stock that are not available, 3. They advertise 15% discount for NHS staff which is actually not available on most bikes.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Damian Harris Cycles

Hello Joe. 1. Sorry to hear you had trouble getting through, we have been very busy in store over the last few weeks and are unable to answer all calls, we do try to call eveyone back when possible. 2. As per first repsonse, a lot of phone calls and busy store have meant some emails can slip through the net. 3. We do try offer blue light, nhs and student discounts however ceratin bikes or products just do not have the profit margin. We do state its is "up to 15%" as this can change depending on the item - https://www.damianharriscycles.co.uk/keyworker-discount

Valorada con 5 estrellas sobre 5

Excellent service as usual

Very happy with the Damian Harris customer service once again. Bought my bike here several years ago and took it for its annual service this week. All the staff are friendly and happy to answer questions and give advice. Very speedy turnaround within 24 hours - many thanks!

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent friendly service

Popped in with a handle bar clip repair on my son’s balance bike. Sorted there and then. Excellent service and would highly recommend for any bike repairs.

7 de febrero de 2025
Opinión espontánea
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Respuesta de Damian Harris Cycles

Thank you so much for your feedback

Valorada con 1 estrellas sobre 5

Very disappointing and wouldn’t…

Very disappointing and wouldn’t recommend. I was charged £75 per bike for 2 child’s bike MOTs with nothing needing doing (£150 total).
I like supporting local businesses but certainly not at exorbitant prices like they charge, so stay away!

6 de diciembre de 2024
Opinión espontánea
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Respuesta de Damian Harris Cycles

We are so sorry you feel that way. We have clear service pricing at the front of the store. Both of your frog bikes you bought were second hand and had been well used. Both of them needed full services which take time to complete. As soon as we saw your review we have tried to contact you and have offered you a full refund for the work completed. We want all of our customers to be happy with the service we provide. Many Thanks Damian

Valorada con 5 estrellas sobre 5

The service I received was second to…

The service I received was second to none. Damian was incredibly thorough with research to ensure the correct size was ordered, as the Merida was a different sizing. He kept me informed by phone every step of this purchase & was immediately onto the delivery company, as they failed to deliver on the day that was agreed. The bike came very well packaged & built perfectly. I would not hesitate to use this shop again

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great all round service.

My thanks to Alex and the team at Damian Harris Cycles who did a great job on my vintage 1980's Barry Hoban road bike.
The brake and gear cables were renewed along with all the relevant adjustments that were needed on both components. The rear wheel was realigned to a more central position between the chain stays.
The rhs brake lever on the handlebars was tightened and the handlebar tape was redone to take out any slack enabling a tighter grip.
The price was reasonable with the cost of items on the invoice explained to me prior to payment.

My bike feels young again!

15 de marzo de 2024
Opinión espontánea
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Respuesta de Damian Harris Cycles

Thank you so much for your feedback many thanks Damian

Valorada con 5 estrellas sobre 5

Great Customer Service!

In late January I travelled down from Hertfordshire and purchased a bike from Damian Harris Cycles (DMC) for delivery a couple of weeks later. On returning home I decided the bike was not right for me. I called DMC to enquire about cancelling the order and receiving a refund. They agreed on the spot and we arranged a refund. They put me first - great customer service. Thank you.

7 de febrero de 2024
Opinión espontánea
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Respuesta de Damian Harris Cycles

Thank you so much for your feedback

Valorada con 5 estrellas sobre 5

I recently purchased a 2023 Cube…

I recently purchased a 2023 Cube Stereo, Damian was very helpful had the bike exactly a week after ordering very fast service! Will definitely be purchasing again from here. Great bikes and good prices. Thanks again guys

25 de septiembre de 2023
Opinión espontánea
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Respuesta de Damian Harris Cycles

Thankyou for the great feedback many thanks Damian

Valorada con 1 estrellas sobre 5

This business is Price Gouging ..

This business is Price Gouging ... A Raleigh bike that retails at £1200, sold by Raleigh themselves direct for £999 and Damian Cycles want £1700! Unfair practice, may catch unwary people who cannot afford to be scammed like this, unprofessional and short term profit, they should go bust.

20 de junio de 2023
Opinión espontánea
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Respuesta de Damian Harris Cycles

We only retail our bicycles for the RRP at our time of purchase, these can change and therefore stock we have may have cost more than they do currently. Raleigh would be able to verify this. Please let us know which product you are referring to so we can double-check and make changes where necessary.

Valorada con 5 estrellas sobre 5

Very helpful

Spoke to Damian on the phone, he couldn't have been any more helpful, really patient / helpful and provided great advice. Would highly recommend Damian Harris Cycles

25 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannondale Scalpel Fork return on warranty

My Cannondale Scalpel purchased elsewhere had an issue with the forks from new. They removed and returned to Rockshox. So not much in it for them really, just a bit of labour. I dealt with several of the team and all were really engaged, helpful and friendly from start to finish. It was as if I had just bought the bike from them. A really good representation for Cannondale and for local bike shops. I'll certainly be using Damian Harris Cycles for future maintenance on my Cannondal Scalpel.

14 de marzo de 2023
Opinión espontánea

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