great items, well packaged, sustainable and local, can deliver but also a lovely shop to browse
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Consulta las opiniones de los clientes
Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Ver más
La empresa ha respondido
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Ver más
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Ver más
Información sobre la empresa
Escrito por la empresa
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
Información de contacto
29 St Thomas Street, DT48HP , Weymouth, Reino Unido
- hello@southwestcoast.co.uk
- southwestcoast.co.uk
3,7
Medio
320 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 87% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This wonderful shop is a pleasure to…
This wonderful shop is a pleasure to visit and they truly go the extra mile for thier customers.
12 de diciembre de 2024
Respuesta de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Great Service
Always a pleasure buying from this shop. So much choice and great to know that you are supporting local business
20 de noviembre de 2024
Respuesta de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
The product received was perfect
The product received was perfect. I have to contact them because there was some delay, but the replied very quick and explained what was the issue (stopped at customs), and gave me a new timeline. The product arrived as expected.
13 de noviembre de 2024
Respuesta de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Great communication & easy to order…
Great communication & easy to order online.
The fruit & veg was beautifully fresh & there was more in the box than I was expecting!
31 de octubre de 2024
Respuesta de SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Brilliant service
Brilliant service, prompt delivery, expertly packaged. Delighted with products ordered! Thank you - exactly as described.
22 de octubre de 2024
Respuesta de SW COAST REFILLS
thank you for your review ✨
Respuesta de SW COAST REFILLS
Thank you for your review!
Respuesta de SW COAST REFILLS
Thank you for leaving a review of our small business!
Respuesta de SW COAST REFILLS
Thank you for your kind review Mark!
So happy with the purchase
So happy with the purchase! Great customer service!Thank you! Xx
23 de julio de 2024
Respuesta de SW COAST REFILLS
We are so delighted you are happy with your purchase! Thank you for your kind review.
Respuesta de SW COAST REFILLS
Thank you for taking the time to review Alison! Rikki, Team SWC
Veg and fruit bag were great
Veg and fruit bag were great, all the produce in good condition.
20 de junio de 2024
Respuesta de SW COAST REFILLS
Glad you loved the fresh produce, thanks for reviewing Sarah! Emma
Poor Service
Paid for next day delivery (which can take up to 2 days) but my order hadn't even arrived on day 3, and parcel was needed urgently. Delivery was expensive too. Emailed customer services and no response. Poor service.
30 de mayo de 2024
Respuesta de SW COAST REFILLS
Thank you for taking the time to leave a review. Please accept our apologies for the delay on your order due to our courier. We have emailed you regarding your order.
Respuesta de SW COAST REFILLS
Thank you Ruth for taking the time to leave a review, we are happy you enjoyed your order and would like to thank you for your feedback, we will certainly review our organic product offering later this year in light of your feedback.
Respuesta de SW COAST REFILLS
Thank you for leaving our small business a review!
Respuesta de SW COAST REFILLS
Thank you for taking the time to leave us a review Georgina!
They sent delivery update saying my…
They sent delivery update saying my parcel is being dispatched to DPD, DPD sent email saying they are expecting my parcel so I was awaiting the item for a cake I needed to do. They then cancelled my order due to stock issues! The item shouldn’t have been listed, available for me to purchase, sent updates about delivery to be cancelled last minute! Poor
30 de abril de 2024
Respuesta de SW COAST REFILLS
Hello, please accept our error with your order. The flour product you placed order for had split within our storage facility / during delivery to us and we hadn’t identified the issue with the stock until your order was despatched by our team. In this instance we had to refund as we were unable to fulfil within the Fast Delivery Service parameter.
I luv SouthWest Coast Refills
I luv SouthWest Coast Refills. Always great quality. Delivered straight to my door
26 de abril de 2024
Respuesta de SW COAST REFILLS
Brilliant! Thanks Hayley, we love delivering fresh produce to your door each week!
Great local business, win-win!
Good range of products and great service. It's so nice to be able to support such a fabulous local business. Win-win!
16 de marzo de 2024
Respuesta de SW COAST REFILLS
Thank you for your review Jane!
Brilliant service and lovely items
Brilliant service and lovely items, the quantity you want and eco friendly packaging
22 de marzo de 2024
Respuesta de SW COAST REFILLS
Hello Janine, thank you very much for taking the time to review us! We are happy you like our packaging choices, at times they can look not-so glamorous!
Good reliable service
Good reliable service. Top quality products and value for money
29 de febrero de 2024
Respuesta de SW COAST REFILLS
Hi Natalie, thank you for your honest review, we are super pleased that you find our product range value for money 🤗
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