Posted half my order as items out of stock. This should have been communicated before posting as I only placed the order for the items oos. No reply to my email, totally ignored. Offered refund to ret... Ver más
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Posted half my order as items out of stock. This should have been communicated before posting as I only placed the order for the items oos. No reply to my email, totally ignored. Offered refund to ret... Ver más
La empresa ha respondido
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Ver más
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Ver más
I have purchased many fruit and veg boxes from south west coast refills.. And I am never disappointed. The veg is always lovely quality, it stays fresh for so long and I love the variety of what we... Ver más
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
29 St Thomas Street, DT48HP , Weymouth, Reino Unido
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Looks super and will be a nice Easter present for my nephews - also very pertinent at the moment.
Awful communication and understanding of their stock. I ordered from their website then they changed the order without contacting me. So I ordered again and then only received half of what I ordered. No communication about it until I complained, then no apology - just a refund. Apparently something else wasn't in stock!
It’s always a pleasure to order from this company. They are very responsive and accommodating.
Posted half my order as items out of stock. This should have been communicated before posting as I only placed the order for the items oos. No reply to my email, totally ignored. Offered refund to return products but no refund on the £4.99 postage. Really poor experience, won't purchase from here again.

Respuesta de SW COAST REFILLS
Great independent ethical shop where you can purchase all household needs. Great local delivery service.
Great little shop, lots of ethical goodies and healthy foods. Staff friendly and patient.
Lovely fresh veg and reasonably pric d too. Delivery was excellent also.

Respuesta de SW COAST REFILLS
Fantastic quality christmas veggie box. Made our Xmas lunch very special with organic veggies. Always support local businesses. Thankyou

Respuesta de SW COAST REFILLS
Another fab fresh Christmas veg box. Lovely veg, great quality, great taste and plenty of it. Great delivery service too. Thank you

Respuesta de SW COAST REFILLS
I contacted SW Coast within minutes of placing my order to correct a delivery address error. Despite multiple emails, website messages, and phone calls (with voicemails left as instructed), no action was taken before dispatch.
The courier later marked the delivery as attempted when no attempt was made and diverted the parcel to a pickup shop 3 miles from my home, which I had to collect myself — a round trip of just under two hours.
The seller advised that redelivery would be arranged, but this never happened. The item was a Christmas gift, and due to the delays and inconvenience, it is now unlikely to reach the recipient before Christmas.
While I eventually obtained the item, this was only by resolving the issue myself. Communication and customer service fell well below expectations

Respuesta de SW COAST REFILLS

Respuesta de SW COAST REFILLS
Love the SW coast veg box, very tasty, highly recommend, feels good to support local farmers.
What's not to love about this little Aladins Cave, of ethically sourced, locally sourced and natural produce, from fruit and veg, dry store, to natural refill toiletries and cleaning products, amongst many many other things. This little independent shop in the heart of Weymouth is my go to for my groceries,and love I am making a greener footprint by reducing my plastic use by about 70%.
If they haven't got what you are looking for, just ask, if they can source it for you they will.
Delivery was perfect. The produce is really nice..i just feel the duck eggs are a bit expensive.

Respuesta de SW COAST REFILLS
I messaged them regarding delivery date. They replied quickly and explained my options. I opted for next day delivery and it arrived next day!
SW Coast Refills are a local retailer with an ethical focus.
They go above and beyond to meet the shopping needs of the client.
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