Spa Motors (mid wales) limited Opiniones 498

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Whole experience from start to finish was top class. We went knowing what we were looking for but there was a range of quality vehicles available. Joe was amazing, no pressure and we had a good price... Ver más

Valorada con 5 estrellas sobre 5

We recently purchased a Ford Kuga for my father-in-law, and the whole experience with Joe was fantastic from start to finish. He was incredibly patient, helpful and knowledgeable, taking the time to... Ver más

Valorada con 5 estrellas sobre 5

Very happy with Spa Motors! This week we collected our beautiful car from Spa and had a really lovely experience. Simon was so helpful in showing us all the new gadgets on the car and how everything... Ver más

Valorada con 5 estrellas sobre 5

We had an excellent experience with Elliot at Spa Motors Hereford when buying both a car and a van. He was friendly, professional and knowledgeable throughout. Everything was handled smoothly,... Ver más

Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

498 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Thanks Joe for your patience and help.

We recently purchased a Ford Kuga for my father-in-law, and the whole experience with Joe was fantastic from start to finish. He was incredibly patient, helpful and knowledgeable, taking the time to walk us through all options. My father-in-law is over the moon with his new car and I wouldn’t hesitate to recommend Joe at Spa Motors to others.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class experience

Whole experience from start to finish was top class. We went knowing what we were looking for but there was a range of quality vehicles available. Joe was amazing, no pressure and we had a good price for our part ex. Would highly recommend and will definitely return when we require another vehicle.

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with Spa Motors!

Very happy with Spa Motors!
This week we collected our beautiful car from Spa and had a really lovely experience. Simon was so helpful in showing us all the new gadgets on the car and how everything worked. He sorted out the personal plate and even offered to fit the new number plates once the V5 has come through.
I would thoroughly recommend Spa Motors and there was no sales pressure at all from Simon. He was professional, helpful, friendly and genuinely is a decent, honest guy. Thank you for making our car buying experience so great!

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

thank you Simon for selling me a lovely…

thank you Simon for selling me a lovely car and for taking me for a test drive as I had not driven an automatic for more than 30 years! Your care and information was really good and made me feel comfortable driving this Honda.You took time to explain all that I needed to know and you were patient and helpful at every stage. Part exchanging my car was so great for me and the price you gave me was very good. Simon was so good with contacting DVLA about transfer of ownership and taxing the new car. He was so good at setting up some things in the new car and was so caring of helping my husband who can not walk very well and has been diagnosed with Parkinsons. Thank you so much Simon for making buying a car such a superb experience.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better experience than can be expected

Simon was very helpful to me when I purchased my car from Spa Motors, as I was indecisive over which of 2 cars was suitable for me. His patience and knowledge helped me decide, and after the decision was made he went beyond the call of duty to help me through the procedure.

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience all around

That was the most straightforward and easiest car purchase I’ve ever made. Simon is fantastic- super professional and knowledgeable with zero pressure and zero hassle. It had been a while since I last purchased a vehicle and I was frankly dreading the process. This experience was such a nice surprise. 100% recommend Simon and Spa Motors.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

We had an excellent experience with Elliot at Spa Motors Hereford when buying both a car and a van.

He was friendly, professional and knowledgeable throughout. Everything was handled smoothly, communication was clear, and he made the whole process feel straightforward and stress-free.

We’re really pleased with both vehicles and the service we received.

Would highly recommend — 5 star service.

23 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking company to deal with

Shocking company to deal with. Make sure you check all the details of the car before buying, never again !!

1 de marzo de 2026
Opinión espontánea
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Respuesta de Spa Motors (mid wales) limited

Hi Mr Posser,

It is disappointing to read your feedback. From the very beginning, the salesman who dealt with you was open and transparent, and no information was withheld at any stage.

A vehicle recall is completely normal by a car manufacturer it is mainly preventive measures to stop any future problem which is a good thing as its completely free of charge to customers.

From what you have shared, your concerns relate to manufacturer recalls. We would like to clarify that the only reason you became aware of these recalls was because we informed you shortly after you placed your deposit. As part of our standard procedure, every vehicle regardless of age or mileage undergoes a full pre-delivery inspection (PDI) once sold. During this process, the vehicle entered our workshop, where the recall was identified, and we notified you immediately.

We then arranged for the car to be booked into the main dealership to have the recall work completed prior to collection. At the time, you were happy with this course of action, and we proceeded accordingly. The vehicle was taken in, the recall work was carried out, and shortly after completing our PDI, it was ready for collection.

At that point, you decided to change your mind and advised that you felt this information should have been provided before placing a deposit. However, identifying any outstanding manufacturer recalls is part of our workshop process rather than the salesman’s role. If this information had been available at the time, we would have had no hesitation in sharing it with you, as recalls are a normal and routine aspect of vehicle ownership.
Recalls can arise at any time, either before or after purchase and most vehicles will have one at some stage. As explained, this is why we carry out our PDI checks and inform customers as soon as anything is identified.
We also offered to transfer your deposit to another vehicle and made every effort to find a suitable alternative for you, but you chose not to proceed.

We always aim to be as transparent and accommodating as possible, and we regret that you feel dissatisfied with your experience.

Valorada con 5 estrellas sobre 5

Thank you Simon

Simon put his personal relationship we have had for over 30 years and put his business head on and what a star. Thank you for your help in purchasing our Mercedes GLC.

18 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Spa motors Hereford was fantastic start to finish.

Spa motors Hereford was so good in helping me look for the right vehicle that I needed. The salesman who helped me (Elliot) at Hereford was very informative on what I was looking for. He was knowledgeable and very welcoming through out the whole process kept informed all way from looking at Veh to buying it. A great experience from Elliot and Spa motors. Thank you so much and for looking under neath the vehicle for any leaks which they did in a heartbeat with no hesitation which gave me even more reassurance on purchasing the vehicle. Guys great experience.

20 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would Recommend

I had a seamless experience with Spa Motors, a special thank you to Autumn for sourcing my new vehicle as well as the team for being so fast at getting it prepped!

Definitely would recommend!!

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very smooth and friendly process

Brought my vehicle from the Llandrindod branch. Ryan made the process very smooth and happily arranged for the vehicle to be brought down from Hereford branch, for me to view and test. The whole team have been extremely friendly and nothing was to much. Would definitely recommend.

29 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

MUST READ

MUST READ, Bought a car from this company within a month I had problems. Asked for my money back under consumer rights act they refused. They took 15 days to do a 6 hour repair. I've now had the car 6 months and the the dash says change engine oil soon, I've only done 3000 miles - it was supposed to have had a full service.

30 de enero de 2026
Opinión espontánea

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