Ordered in March and chased delivery multiple times up to July at which point I asked for a refund. They offered eventually to send out in June without the nutmeg or I could wait a week at which point... Ver más
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Consulta las opiniones de los clientes
Brilliant service from the Spice Dept. The CEO wrote to me personally to explain they couldn't deliver all 12 spices before Christmas but they would include 4 substitutes and forward the original 4 in... Ver más
La empresa ha respondido
Absolutely fantastic product. The little communication after a very little hiccup has felt very personal and shows the dedication to providing a great product with the best of intentions. The spices t... Ver más
La empresa ha respondido
I've been a chef for over 40+ years and it's refreshing to see a business build its concept about responsibly & thoughtfully sourcing, then delivering the best quality and freshest spices for the home... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Not all spices are created equally. The unfortunate truth: most spices are three years old before reaching your plate, losing the vibrant flavour every home chef deserves. Founded in 2024 by Rupert and Alice, Spice Department is on a mission to change the spice industry for good.Sourced from the best growing regions in India and Sri Lanka, our peak-harvested, single-origin spices are available in twelve signature tins with convenient refillable pouches. This offers a sustainable approach to cooking that ensures an unparalleled culinary experience.
Información de contacto
Reino Unido
- spicedept.com
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Convenient sized portions of spice in…
Convenient sized portions of spice in airtight containers keeping them fresh. Good quality
Don’t have the stock to fulfill pre-orders
Ordered in March and chased delivery multiple times up to July at which point I asked for a refund. They offered eventually to send out in June without the nutmeg or I could wait a week at which point it would be in stock. I chose to wait but after me chasing them again, it was pretty clear my order couldn’t be fulfilled. I don’t get how they don’t communicate to give updates on an order you placed months ago. They don’t appear to have the stock to fulfill pre-orders. Shame as the product looks great.
Bought a 12 pack as a Christmas…
Bought a 12 pack as a Christmas present. 4 out of stock and was told they would arrive just after Christmas.
Follow up email said would arrive end of February still no sign and no reply to emails very dissatisfied
Lovely presentation
Good contact, lovely product unfortunately arrived a month late for birthday present.
Great company
Great company - efficient - really pleased with items - thank you!

Respuesta de Spice Department
Great company to deal with
Even though not all of the spices were in stock, Spice Department came thorough with a pragmatic solution that meant that the gift could be given as a present.

Respuesta de Spice Department
Delivered in time for Christmas
Delivered in time for Christmas. Unavailable items substituted and this was well communicated.

Respuesta de Spice Department
Brilliant service from the Spice Dept
Brilliant service from the Spice Dept. The CEO wrote to me personally to explain they couldn't deliver all 12 spices before Christmas but they would include 4 substitutes and forward the original 4 in January, free of charge. The tins look great and I can't wait to see if they taste as good as they look.

Respuesta de Spice Department
5 star product
The team went out of their way to make our Christmas delivery. Great communication. The beautiful product was worth the wait!

Respuesta de Spice Department
Absolutely fantastic product
Absolutely fantastic product. The little communication after a very little hiccup has felt very personal and shows the dedication to providing a great product with the best of intentions. The spices themselves look great in their tins. The spice itself is absolutely perfect so far. It was a gift for my partner who could not have been happier. I wish only the best for Spice Dept and will keep an eye out and follow them going forward.

Respuesta de Spice Department
Give this brand a go!
Great packaging. Have so far tried the turmeric (amazing!), peppercorns (quite different - used in Peposa) and have sniffed all the others! A different experience - give it a go!!!!!!

Respuesta de Spice Department
Beautiful aromatic fresh spices
Beautiful aromatic fresh spices. Cutest Tins.

Respuesta de Spice Department
Beautiful
The spices smell delicious and the tins look great- hoping for more varieties to become available soon.

Respuesta de Spice Department

Respuesta de Spice Department
Superb product beautiful packaging …
Very efficient ordering and delivery process.
Very securely packaged and a superb product.
For the first time I can use the recommended spice measurements from recipes rather than increase to compensate for old bland products.
Looking forward to the remaining releases.

Respuesta de Spice Department
I've been a chef for over 40+ years and…
I've been a chef for over 40+ years and it's refreshing to see a business build its concept about responsibly & thoughtfully sourcing, then delivering the best quality and freshest spices for the home market. That's something I want to support.

Respuesta de Spice Department
Fantastic product
Fantastic product, beautifully packaged, delivered quickly. Thank you!

Respuesta de Spice Department
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