Spice Department  Opiniones 

28
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered in March and chased delivery multiple times up to July at which point I asked for a refund. They offered eventually to send out in June without the nutmeg or I could wait a week at which point... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service from the Spice Dept. The CEO wrote to me personally to explain they couldn't deliver all 12 spices before Christmas but they would include 4 substitutes and forward the original 4 in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic product. The little communication after a very little hiccup has felt very personal and shows the dedication to providing a great product with the best of intentions. The spices t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been a chef for over 40+ years and it's refreshing to see a business build its concept about responsibly & thoughtfully sourcing, then delivering the best quality and freshest spices for the home... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de especias
  2. Proveedor de productos comestibles

Escrito por la empresa

Not all spices are created equally. The unfortunate truth: most spices are three years old before reaching your plate, losing the vibrant flavour every home chef deserves. Founded in 2024 by Rupert and Alice, Spice Department is on a mission to change the spice industry for good.Sourced from the best growing regions in India and Sri Lanka, our peak-harvested, single-origin spices are available in twelve signature tins with convenient refillable pouches. This offers a sustainable approach to cooking that ensures an unparalleled culinary experience.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(28)

28 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Don’t have the stock to fulfill pre-orders

Ordered in March and chased delivery multiple times up to July at which point I asked for a refund. They offered eventually to send out in June without the nutmeg or I could wait a week at which point it would be in stock. I chose to wait but after me chasing them again, it was pretty clear my order couldn’t be fulfilled. I don’t get how they don’t communicate to give updates on an order you placed months ago. They don’t appear to have the stock to fulfill pre-orders. Shame as the product looks great.

6 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a 12 pack as a Christmas…

Bought a 12 pack as a Christmas present. 4 out of stock and was told they would arrive just after Christmas.
Follow up email said would arrive end of February still no sign and no reply to emails very dissatisfied

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company - efficient - really pleased with items - thank you!

13 de noviembre de 2025
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Respuesta de Spice Department

Thank you, Robert! Really happy you're pleased with your spices.

Valorada con 5 estrellas sobre 5

Great company to deal with

Even though not all of the spices were in stock, Spice Department came thorough with a pragmatic solution that meant that the gift could be given as a present.

17 de diciembre de 2025
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Respuesta de Spice Department

Thanks for leaving us a review, Trevor. The missing 4 spices will be with you soon to complete the set! Thank you, Rupert

Valorada con 5 estrellas sobre 5

Delivered in time for Christmas

Delivered in time for Christmas. Unavailable items substituted and this was well communicated.

17 de diciembre de 2025
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Respuesta de Spice Department

Thanks for taking the time to leave us a review Ewan. The missing spices will be with you soon! Thank you, Rupert

Valorada con 5 estrellas sobre 5

Brilliant service from the Spice Dept

Brilliant service from the Spice Dept. The CEO wrote to me personally to explain they couldn't deliver all 12 spices before Christmas but they would include 4 substitutes and forward the original 4 in January, free of charge. The tins look great and I can't wait to see if they taste as good as they look.

17 de diciembre de 2025
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Respuesta de Spice Department

Thank you, David. Hopefully you've done some cooking with the spices now and that they taste as good as they look! Best wishes, Rupert

Valorada con 5 estrellas sobre 5

5 star product

The team went out of their way to make our Christmas delivery. Great communication. The beautiful product was worth the wait!

17 de diciembre de 2025
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Respuesta de Spice Department

Thank you Mercedes! Glad to hear you like the spices and thank you for your understanding. You will receives the missing 4 spices soon!

Valorada con 5 estrellas sobre 5

Absolutely fantastic product

Absolutely fantastic product. The little communication after a very little hiccup has felt very personal and shows the dedication to providing a great product with the best of intentions. The spices themselves look great in their tins. The spice itself is absolutely perfect so far. It was a gift for my partner who could not have been happier. I wish only the best for Spice Dept and will keep an eye out and follow them going forward.

17 de diciembre de 2025
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Respuesta de Spice Department

Hi Peter, thank you for taking the time to leave us a review. We are glad your partner was happy with the spices! Many thanks. Rupert

Valorada con 5 estrellas sobre 5

Give this brand a go!

Great packaging. Have so far tried the turmeric (amazing!), peppercorns (quite different - used in Peposa) and have sniffed all the others! A different experience - give it a go!!!!!!

10 de noviembre de 2025
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Respuesta de Spice Department

Glad you're enjoying the spices you've tried so far and are a fan of our packaging!

Valorada con 5 estrellas sobre 5

Beautiful aromatic fresh spices

Beautiful aromatic fresh spices. Cutest Tins.

3 de noviembre de 2025
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Respuesta de Spice Department

So happy to hear you love the spices and the tins! We think they're the cutest too!

Valorada con 5 estrellas sobre 5

Beautiful

The spices smell delicious and the tins look great- hoping for more varieties to become available soon.

7 de noviembre de 2025
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Respuesta de Spice Department

Thanks os much for the review. Watch this space, we have exciting plans for 2026!

Valorada con 5 estrellas sobre 5

Big hit.

The smell! The taste! The packaging. Love the spices.

30 de octubre de 2025
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Respuesta de Spice Department

Thanks so much!

Valorada con 5 estrellas sobre 5

Superb product beautiful packaging …

Very efficient ordering and delivery process.
Very securely packaged and a superb product.
For the first time I can use the recommended spice measurements from recipes rather than increase to compensate for old bland products.
Looking forward to the remaining releases.

29 de octubre de 2025
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Respuesta de Spice Department

Thanks so much Charlie. Remaining four spices coming soon.

Valorada con 5 estrellas sobre 5

I've been a chef for over 40+ years and…

I've been a chef for over 40+ years and it's refreshing to see a business build its concept about responsibly & thoughtfully sourcing, then delivering the best quality and freshest spices for the home market. That's something I want to support.

29 de octubre de 2025
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Respuesta de Spice Department

Thanks so much, Alan!

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, beautifully packaged, delivered quickly. Thank you!

8 de octubre de 2025
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Respuesta de Spice Department

Thanks so much!

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