Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I had a mostly enjoyable time, though some of the games loaded slower than expected. That being said, once they started, the gameplay was smooth. I didn’t encounter unfair rules or hidden terms, which... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I feel this is one of the better ones going around, all works fine, rtp seems fair, payouts are reasonably quick (low maximum withdrawal limit however) Only issue is bonuses/free spins are a waste o... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We deposited 100 dollars with spin samurai, . They then blocked us from getting on the site spin samurai to use the credit. About time Australian government kicked all these foreign casinos out of Aus... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Nothing but lying thieves come withdraw time. Excuses, Excuses, Excuses until you just give up trying, but funnily enough, when verifying, all the same documents, pictures, scanned copies work at ever... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casino o apuestas online

Escrito por la empresa

Spin Samurai is currently one of the top online casino websites. This website provides a player with real cash and offers the best slots providers to play with. One of the games featured at this casino is the slots game. Players can select from various categories that allow them to play a variety of different casino games. There are also progressive slot tournaments for players who want a shot at winning real money. These are great ways for players to learn the basics of playing this type of game. If you are new to playing slots there are some things that you should know before starting to play.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

48 opiniones

5 estrellas
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2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

Not enough wins

28 de enero de 2024
Logotipo de Spіn Sаmuraі Саsinо

Respuesta de Spіn Sаmuraі Саsinо

Hi Lauren,

Thanks for sharing your thoughts with us. We understand the importance of a rewarding gaming experience, and we're sorry you haven't been as lucky as you had hoped.

While luck plays a significant role in game outcomes, it's also true that different games have varying payout patterns. Also, try a different game if a game does not offer decent payouts within the first few spins.

We value your experience with us and want to ensure your time here is enjoyable. Feel free to let us know if you have any specific concerns or if there's anything else you'd like to discuss through our live chat or email us at contact@spinsamurai.com.

Kind Regards,
Spin Samurai Casino

Valorada con 5 estrellas sobre 5

Just love your games gr8 fun

16 de enero de 2024
Logotipo de Spіn Sаmuraі Саsinо

Respuesta de Spіn Sаmuraі Саsinо

Hi Karen,

Thank you so much for your kind words.

We're thrilled to hear that you're enjoying our games and having a great time.

Our team works hard to provide an entertaining and enjoyable gaming experience.

If you ever have any specific feedback or suggestions, feel free to share them with us. We're here to ensure your gaming experience remains top-notch.

Kind Regards,
Spin Samurai Casino

Valorada con 1 estrellas sobre 5

bad vip treatment

I have been a vip player at this casino since october 7th 2021. since playing here I deposit every week and have 139 pages of deposits and im the second highest vip warrior you can get ive deposited 50k in raw money and my vip treatment only became worse it went from 25% to 5% back to 10-15% and lately its even been worse. as I grow higher and higher im being taken advantage, I havent had a single cashback for a year and a half and I have not had a wagered cash bonus for free ever. they are also very shifty with their tournaments, but I will say this they do withdraw. but if you need to speaker to management forget about it. if you are someone that spends very very little, its a safe casino

1 de enero de 2024
Opinión espontánea
Logotipo de Spіn Sаmuraі Саsinо

Respuesta de Spіn Sаmuraі Саsinо

Hello Troy,

Thank you for sharing your feedback, and I appreciate your dedication as a VIP player at our casino.

I'm genuinely sorry to hear about your recent experiences, and I understand the importance of feeling valued as a loyal player.

Your concerns are taken seriously, and I assure you that we are committed to providing a positive and rewarding experience for all our players, especially our VIPs.

I'll make sure to bring your feedback to the attention of the management team to review and address your specific situation.

If you can also please share your account details so we can review your account and I can pass on your feedback to your VIP Manager.

Thank you for your understanding, and we look forward to rectifying any issues you may have encountered.

Kind Regards,
Spin Samurai Casino

---------------------------------
Hi Troy,

Thank you for providing your account information.

I've forwarded your feedback to your VIP Manager, who will contact you soon to address your concerns. We sincerely hope that together, you can find a fair and satisfactory resolution for both parties.

Should you have any additional questions or if there's anything else we can assist you with, please don't hesitate to let us know.

Kind Regards,
Spin Samurai Casino

Valorada con 4 estrellas sobre 5

It is a good place to play great…

It is a good place to play great customer support fast and helpful get selection of games platform not many bonus's that are profitable but other then that it's good they used to have fast withdrawal but I dunno what happend to that must be new management I'm guessing but thanks have a great day

28 de diciembre de 2023
Logotipo de Spіn Sаmuraі Саsinо

Respuesta de Spіn Sаmuraі Саsinо

Hello Jaden,

Thank you for taking the time to share your thoughts and positive feedback.

We're delighted that you find our casino an excellent place to play, with great customer support and a diverse selection of games.

Your observation about the withdrawal speed is duly noted, and I assure you that we are continually working to improve and provide the best experience for our players.

If you have any specific bonus suggestions or concerns, we'd love to hear more to enhance your gaming experience.

Kind Regards,
Spin Samurai Casino

Valorada con 5 estrellas sobre 5

Good payout odds

23 de diciembre de 2023
Logotipo de Spіn Sаmuraі Саsinо

Respuesta de Spіn Sаmuraі Саsinо

Hello Daniel,

Thank you for your feedback!

We're pleased to hear that you've found our payout odds favorable.

Ensuring enjoyable gaming experiences is our priority; your satisfaction is important.

Feel free to let us know if you have any specific suggestions or if there's anything else you'd like to share.

We appreciate your support and look forward to continuing to meet your expectations.

Kind Regards,
Spin Samurai Casino

Valorada con 4 estrellas sobre 5

Ich war bis heute eigentlich…

Ich war bis heute eigentlich begeistert,von diesem Casino aber irgentwie läuft es da gerade etwas merkwürdig,geld auszahlung ist nicht wie gewohnt auf meinem Konto eingegangen,sowie eine sofort überweisung nicht gutgeschrieben worden,ewige Diskussion,tausent ausreden,und man soll 24 stunden warten,geht garnicht,alle nachweise eingebracht.Schade ansonsten echt ein sehr gutes Casino gewessen
Nachtrag,das geld ist dann doch überwiesen worden aber leider seit gestern morgen ,wird mein geld was ich eingezahlt habe nicht gut geschrieben,habe auch nachweis erbracht,man teilte mir dann mit das meinerseits alles korrekt ist aber müsste jetzt das eingezahlte geld suchen,sorry und ständig hin und her schreiben,wegen 20€ wo ihr in der pflicht seit seriöse zahlungs partner zu bieten,was bei NODAPAY wohl nicht der fall ist,von daher seit ihr in der pflicht diese 20€ gut zu schreiben und nicht ständig mir sagen es tut ihnen leid und nichts passiert.Ansonsten (zahle sonst über andere anbieter ein) seit ihr ein richtig gutes Casino,man kann jetzt nicht utopische gewinne erziehlen aber kleinvieh macht auch mist....kann euch nur empfelen,

2 de noviembre de 2022
Opinión espontánea
Logotipo de Spіn Sаmuraі Саsinо

Respuesta de Spіn Sаmuraі Саsinо

Hello Ramona Kindor,

First of all, we would like to thank you for providing us with your feedback.

This feedback helps us improve the services we provide to our players.

We're sorry to hear that you are having some issues with cashing out your winnings.

In most cases, we offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.

If you could kindly supply me with your email address, I would be more than happy to look into your account so we can check the status of your withdrawal or if there's still anything that needs to be done.

Alternatively, you may contact us at contact@spinsamurai.com or through live chat. We are available 24/7.

Sincerely, SpinSamurai Casino

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