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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Ver más

Valorada con 5 estrellas sobre 5

Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have happily asked Philippa to look after customers, family and friends over the past few years - without doubt my go to gifting people. Philippa takes time to understand your needs, makes suggestio... Ver más

Valorada con 5 estrellas sobre 5

I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every ti... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Monopolio de venta minorista de bebidas alcohólicas
  2. Tienda de bebidas alcohólicas

Escrito por la empresa

Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Personalised Aperol Spritz Hamper

I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself.
Absolutely stunning product with amazing service from the SpiritSmith sisters.
All of their products are sourced locally where possible and lovingly hand packaged with care.
I highly recommend this fabulous family run business.
I will definitely be buying again. X

31 de julio de 2025
Valorada con 5 estrellas sobre 5

Amazing Customer Service

Following a delivery issue we encountered ~2 weeks ago, Philippa was nothing short of outstanding in following up my concerns. A replacement was swiftly issued along with some complimentary products, making our wedding day extra special! Thank you all @ SpiritSmith

11 de junio de 2025
Valorada con 5 estrellas sobre 5

Absolutely lovely gift I purchased

Absolutely lovely gift I purchased, the Captain morgan gift basket, was wonderful to see the inside with the lights as well, great gift and will definitely be purchasing from here again

10 de junio de 2025
Valorada con 5 estrellas sobre 5

Ordered a retirement present for my…

Ordered a retirement present for my boss and it's gorgeous! Spoke to Joanna via email as one of the flavours was out of stock but she happily replaced it with another flavour and some freebies so thank you Joanna! Super efficient service.

Thank you :)

24 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It didn’t arrive and no explanation

It didn’t arrive and no explanation

13 de marzo de 2025
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Hi Caroline, we have been in touch via email. It was down to an incorrect postcode. Just one digit, easily done. We have looked up the correct postcode and have got it redirected. It should be arriving tomorrow.

Valorada con 5 estrellas sobre 5

The wow factor!

Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor.
The team at spiritsmith are there to sort all my problems out like sending things at short notice and to awkward address’s getting them there safe and sound for peoples birthdays and gifts I need on a moments notice.
Don’t know what I’d do without you sometimes.
I appreciate everything you do.
Many thanks spiritsmith.

20 de febrero de 2025
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Graham, you are so lovely. We appreciate you so much. If Carlsberg did customers.

Valorada con 5 estrellas sobre 5

Lovely product and easy communication

Lovely product and easy communication, very speedy delivery and one very happy customer. I highly recommend👍

22 de enero de 2025
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Thank you so much for your recomendation David, it means the world to us.

Valorada con 2 estrellas sobre 5

Incorrect gin flavour received

Received the incorrect gin flavour with the gift I purchased. Contacted to advise and had no acknowledgement.

13 de diciembre de 2024
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

We are so sorry for this error Lucy. It is nowhere near good enough and we are so sorry. Your feedback is really useful and we will use it to improve our service going forward.

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