Stay Away!!!! Charged £199.00 for a call out , Machine breaks down same fault one month later, Outside guarantee, Secretly set up direct debit without my Knowledge or authorisation, !
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Consulta las opiniones de los clientes
Thoroughly satisfied. Spring were offering the best value based on the condition of my phone. Pouch arrived 2 days after I filled in the details, with comprehensive instructions and advice about takin... Ver más
La empresa ha respondido
Spring.co.uk Tech box hub was so easy to use and email correspondence and communication excellent through out. App made it easier to follow and knew exactly what was going on with my tech I was sell... Ver más
La empresa ha respondido
Wow. Genuinely impressed. Received padded envelope at midday and posted the iPhone immediately. Received a very fair counter offer which I accepted and monet in my account within a few minutes.... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Spring
Escrito por la empresa
We make selling tech as easy as pie, as safe as houses and as planet-friendly as can be.
We understand that it is nerve-wracking selling your old devices. So, unlike other companies that buy your tech, we ask you to give a quick, but thorough run-through about the condition of your device, before giving you a range of prices (rather than a single price). That way, when you get your offer, the price should be within the expected range (provided the info you provided is accurate).
Plus, our tech-sperts will also give you a comprehensive Tech Report for every device that you send us to understand how we arrived at the valuation. If you want to sell tech the easy way, or find out more info, visit: spring.co.uk
Información de contacto
8 Legacy House, SE153NL, London, Reino Unido
- hello@spring.co.uk
- spring.co.uk
it was my first sale via internet and i…
it was my first sale via internet and i was nervous but selling went all well and very quick, very easy process - would sell to them again

Respuesta de Spring
Lowball offer on device condition
I completed the survey, honestly describing the phone according to the questions asked. There is one small scratch on the front screen, but other than that it is immaculate, so I described it as "some signs of use", which is one of their drop-down options. Was given an estimated value of £563, so sent the phone in to them. They inspected it, claimed that there was damage to the screen and edges, and reduced the guaranteed value to £447. Waste of time sending it in, just to be given a lowball offer on a spurious assessment of its condition.

Respuesta de Spring

Respuesta de Spring
Having recently sold a phone through…
Having recently sold a phone through Spring and received excellent service , I decided to purchase a refurbished iPhone 10 to replace one I brought from another company that I had to return due to the condition off their excellent condition phone.
The one I purchased from Spring arrived quickly and was in as new condition with a battery health of 100% , it updated to iOS 17 with no issues , no sim tray pin included which was not a problem for me but perhaps could be added as an option in the checkout process.

Respuesta de Spring
Good quick service, shame about the large drop in value
Sold an iPhone 14 pro max in good condition, so had some minor wear and tear. Apple store offered £630 gift card for trade in. Spring quoted £678 online but only offered £578 after sending in. If the condition rating is so prescriptive maybe it should be detailed in the selling phase of the process to asses the phone a near 20% drop in value is quite harsh.

Respuesta de Spring
Quick sale, knocked price
Sale was quick. The device was knocked down on price, it was used and there was wear and tear but fully functional. I was surprised to be knocked down so much for something I couldn’t see even in the evidence pictures that were provided.

Respuesta de Spring
First Class
Thoroughly satisfied. Spring were offering the best value based on the condition of my phone. Pouch arrived 2 days after I filled in the details, with comprehensive instructions and advice about taking photos etc. I packaged up the phone and sent it the same day, (Prepaid 24hr Royal Mail tracked label sent in the pouch) within 24 hours the tech review had been done and the guaranteed value (the same value as offered) was in my bank. Would highly recommend and definitely will be using again.

Respuesta de Spring
Great service
Great service, fab packaging and super fast payment.
I would highly recommend Spring

Respuesta de Spring
Sent them a brand new phone
Sent them a brand new phone. They initially offered £630, then when I got the report they said everything was perfect apart from the glass was “slightly used” which is a complete lie. From just this one thing they reduced their offer all the way down to £473. Took the money anyway because I need it but won’t be selling with spring again.

Respuesta de Spring
Everything was really nice and fast I…
Everything was really nice and fast I recommend ❤️

Respuesta de Spring

Respuesta de Spring
Absolutely amazing from start to…
Absolutely amazing from start to finish! Packaging was great! They received my phone, checked it over straight away and funds straight into my account!
Highly recommend

Respuesta de Spring
Great service
Great service. Took less than 24 hours from sending my device and getting paid. Super quick. Will be using again.

Respuesta de Spring
Realistic prices and user friendly
Realistic prices and user friendly, would definitely use this company again.

Respuesta de Spring

Respuesta de Spring
Cannot complain with this service at…
Cannot complain with this service at all, does what it says on the tin.

Respuesta de Spring
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