Amazing service and great price. I placed the order on a Friday evening around 7:30pm, got an email on Saturday morning to say the order was processed and packed, great communication the whole way t... Ver más
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Consulta las opiniones de los clientes
The lowest price for oneup's wave pedals i could find, didnt need them but wanted them and when i saw them for the lowest price of £120, the second brain in my right index finger overode my actual bra... Ver más
Out for a cycle yesterday and my rear derailleur cable snapped resulting in a broken link in my chain, managed to get to Sprockets Cycles and Dave kindly carried out a speedy repair on the chain an... Ver más
The prices of the items i wanted were very competitive, they had them in stock, they despatched the same day i ordered (a Friday), they used a quality courier (DPD) and i had them in my hand on the Su... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.
Información de contacto
Ayr Road, KA1 5LF, Kilmarnock, Reino Unido
- 01563526800
- info@sprocketscycles.com
- sprocketscycles.com
4,9
Excelente
6 mil opiniones
Ha contestado el 66% de las opiniones negativas
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Brilliant company to buy from
Brilliant company to buy from. Would highly recommend and will use again in the future for online purchases.
22 de marzo de 2026
The extra mile
Went in for some new rims and tyres which were all sourced and made perfectly for me.
When i had trouble getting the gears and brakes to work they quickly fixed everything for me.
Always happy to go the extra mile for a client
21 de marzo de 2026
yeah great service as per usual
yeah great service as per usual. bike feels like new
20 de marzo de 2026
Another order delivered quickly without…
Another order delivered quickly without any fuss
17 de marzo de 2026
I don’t want my rating to come across…
I don’t want my rating to come across as harsh but the quality of the product is poor and I’ve requested a return with no response
9 de marzo de 2026
Respuesta de Sprocketscycles
Hi Becky,
Thank you for your review.
I have checked our email inboxes and cannot find any correspondence from you regarding a return. I also attempted to reach you by phone and left a voicemail.
Could you please return my call as soon as possible? I would like to get this resolved for you.
Thanks,
Dave
hope hoops
Absolutely 1st class i ordered hope wheels best price online delivered before expected will definately shop again Thanks Chris
14 de marzo de 2026
Whyte REO1
Prompt delivery of the bike I ordered. Good quality product that i'm happy with.
6 de marzo de 2026
Trek bottle battery
Super fast transaction, staff very informative, very good price and next day delivery, what more could i ask for,
12 de marzo de 2026
Very happy with the Range Extended…
Very happy with the Range Extended battery best fing I ever got for my bike 👍
12 de marzo de 2026
Can’t get any better!
Unbelievable service, ordered midday Tuesday, delivered Wednesday afternoon! Good price as well!
10 de marzo de 2026
Great price, great service
Great price on a quality product. Ordered in the afternoon Monday, was delivered before lunch Tuesday. What a service!
9 de marzo de 2026
Over the years I have received…
Over the years I have received excellent customer service and guidance
28 de febrero de 2026
Shafted over shipping fees
I ordered a new chain and chain tool along with other bits and bobs to a value of over £75. I was charged £15 delivery for a package which was sent by post. I live only about 20 miles from the Kilmarnock shop but because I'm on an island they charged me a massive shipping fee. There is no extra cost to send by post to the island than to send to the mainland. I have spent thousands of pounds on bikes and other equipment from you but will not spend another penny in your shop after how I feel I've been treated
21 de febrero de 2026
Respuesta de Sprocketscycles
Hi David,
Thank you for your feedback.
I would like to clarify why the shipping charges to Arran are higher. We exclusively use DPD for our deliveries because we experienced a high rate of lost parcels when using Royal Mail. Although the distance is only 20 miles, the Firth of Clyde requires courier services to apply "Highlands and Islands" surcharges.
Our actual cost to ship to your location is over £20, so the £15 charge is already subsidized by us. These shipping rates and the specific charges for island locations are detailed on our website.
Thanks,
Dave
Quick replies with queries and rapid…
Quick replies with queries and rapid delivery. Will definitely buy from again.
6 de marzo de 2026
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