Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
La empresa ha respondido
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Consulta las opiniones de los clientes
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Ver más
La empresa ha respondido
I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... Ver más
La empresa ha respondido
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de repuestos para automóviles
- también en la categoría
- Proveedor de repuestos de carrocería de automóviles
Escrito por la empresa
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Información de contacto
2 Commerce Blvd, 32164, Palm Coast, Estados Unidos
- 2032351200
- info@ss396.com
- ss396.com
4,2
Muy bueno
524 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 97% de las opiniones negativas
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Great Experience
The order I placed was exactly what I purchased and it arrived earlier than expected.
2 de octubre de 2026
Opinión espontánea
Respuesta de ss396.com
Exactly what you ordered and delivered early is a win! Thank you for your support!
on time and complete good quality parts
1 de octubre de 2026
Opinión espontánea
Respuesta de ss396.com
We’re glad your order arrived on time, complete, and with the quality you expected. Thank you for choosing us!
Fast and excellent service!A++
4 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Thank you for the A++! We’re glad you received fast, excellent service and truly appreciate your business!
This is a horrible company with…
This is a horrible company with horrible customer service. The led me on for over a year on a back ordered part. Then I go to cancel and return parts that went with the back ordered part they say it’s been to long after I called them every month to check and was told they would do a return and refund if part never came in. Now they can’t ever tell me where my refund is for the back ordered part. Horrible company. Buyers beware.
2 de octubre de 2026
Opinión espontánea
Respuesta de ss396.com
We’re sorry this backorder caused such a frustrating experience. At the time of purchase, the item was listed as backordered with no estimated availability, and you chose to keep it on order. It was later canceled after the manufacturer discontinued it, and a refund was issued to the original form of payment. For security reasons, our representatives cannot disclose full card information, but they did provide the date the refund was processed. Regarding the related return, glass items are nonreturnable under our policy. We regret that the outcome was not what you expected.
Fast shipping! Great experience!
Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
29 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Quality products, secure shipping, and easy ordering are what we strive for. We greatly appreciate your feedback!
Fast shipping
Fast shipping, parts fit perfectly, price wasn't too bad, but could always be cheaper
23 de septiembre de 2026
Opinión espontánea
Body bushings on hand.
Parts were on hand and the shipping happened immediately.
20 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Great to hear your parts were available and shipped immediately. We appreciate your business!
Fast shipping and looks like quality…
Fast shipping and looks like quality parts. Excited to get the project started
22 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Great to hear the parts arrived quickly and met your expectations. We appreciate your business and hope the project goes smoothly!
Always helpful and knowledgable sales…
Always helpful and knowledgable sales people. Easy to use website.
22 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Thank you! We’re glad you received helpful service and had an easy online shopping experience.
Parts arrived quickly and fit…
Parts arrived quickly and fit perfectly!Purchased the AC Delete box for my 71 Monte Carlo
21 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Great to hear! We’re happy the AC delete box was a perfect fit for your ’71 Monte Carlo. Thank you for choosing SS396!
You're up front with your customers and…
You're up front with your customers and sometimes you're suppliers aren't. Pleased with your service.
25 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Thank you! We believe in being honest and upfront with our customers, even when supplier information may be limited. We’re glad you were pleased with our service and truly appreciate your business!
Great Place!
Large selection of parts-ease ofordering-fast delivery!!!
21 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
We love hearing this! We’re glad you found the parts you needed, ordering was easy, and everything arrived quickly. Thank you for your support!
The order was taken care of in a quick…
The order was taken care of in a quick and professional manner
14 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Great to hear everything was handled quickly and professionally. We appreciate your business!
Everything was as ordered and described…
Everything was as ordered and described and packaged so very well. Thank you
18 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Thank you as well Arthur!
The item doesn’t match the OEM item
The item doesn’t match the OEM item. Mine was damaged and I wanted a replacement, but this is doesn’t fit, and is considerably shorter than the original item
14 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
We’re sorry to hear that the item does not match the original and is not fitting properly. Please give us a call so we can review the part and your vehicle information to determine the best way to assist you.
Detailed product information and timely…
Detailed product information and timely delivery
16 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Thanks for the feedback and five stars Aaron!
Fast delivery of the book i ordered
Fast delivery of the book i ordered. Book was as described.
15 de septiembre de 2026
Opinión espontánea
Defective Parts
The center caps did not fit and the prongs were brittle and lacked flexibility. One broke while trying to install. The Customer Service representative was rude. Ground Up only offered me a return on the 3 I didn't open but they would not take responsibility for the parts not fitting. I'm guessing they will restock and resell these defective parts to someone else. I bought replacement parts from a competitor and they fit.
10 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
We’re sorry the center caps did not fit and that you had a disappointing customer service experience. Returned merchandise is evaluated before being placed back into inventory, and return options are based on the condition of the merchandise and our Returns & Claims Policy.
70 Chevelle SS 402 numbers matching show car
I have ordered many times with SS396 and have had very good experience with the correct and the wright parts. The free shipping on most parts is also GREAT. Very satisfied with your company. Just wished it was closer so I could come and see your place. I live in (Beloit, WISCONSIN). THANKS for your GREAT service and parts. Rebuilding a 70 Chevelle SS BBC 402 numbers matching (TOTAL RESTOREATION SHOW CAR). Randy
15 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Thank you for the fantastic feedback, Randy! We’re glad you’ve had great experiences with your orders, parts, and our free-shipping offers. Best of luck with your ’70 Chevelle SS restoration—we appreciate your continued business and look forward to helping with the project!
They had the part I wanted and the…
They had the part I wanted and the shipping was fast
14 de septiembre de 2026
Opinión espontánea
Respuesta de ss396.com
Hey Greg, we thank you for your business!
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