Such a lovely seller ! Jewellery was beautiful I am in love 🥹can’t wait to buy more stuff from here would recommend to anyone !
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Charged me 10.99 next day delivery and waited 3 weeks for order Next day delivery shouldn’t be available on made to order items *** following response below from company tried to email them as req... Ver más
La empresa ha respondido
Absolutely in love with my name necklace, bought for me as a gift from my little sister but sent directly to me by Sassystore 💖 came in a lovely little package in a sweet jewelery box ! Also love the... Ver más
La empresa ha respondido
Absolutely in love with my new purchase! I have many Sassy jewellery and wikk defo be getting more! Serene was amazing and made sure that I received my parcel, she kept me updated and reached out t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
SSASSY STORE is a custom made personalised jewellery store for babes from outta this galaxy. Get really personal with our collection of personalised name necklaces in Arabic & English and more SSASSY pieces. All our SSASSY Jewellery is made using high quality materials, including 925 Sterling Silver. All our SSASSY jewellery pieces are allergy free and water / tarnish resistant. We offer worldwide shipping, and all our SSASSY jewellery are hand packaged for that added SSASSY touch.
Información de contacto
London, Reino Unido
- info@ssassystore.com
- ssassystore.com
Obsessed !!
Such a lovely seller ! Jewellery was beautiful I am in love 🥹can’t wait to buy more stuff from here would recommend to anyone !
6 de mayo de 2025
Opinión espontánea
Respuesta de Ssassystore
Hi Demi,
We are so happy to hear that you love your new Ssassy necklace!! We can't wait for you to shop with us again!! 💎💘
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Absolutely in love with my new…
Absolutely in love with my new purchase! I have many Sassy jewellery and wikk defo be getting more!
Serene was amazing and made sure that I received my parcel, she kept me updated and reached out to me to make sure I was satisfied with my new necklace.
9 de enero de 2025
Opinión espontánea
Respuesta de Ssassystore
Hi Sabrina,
We are so happy to hear that you love your new Ssassy necklace & that you have bought from us before!! We are over the moon to hear that you've received excellent customer service, as we aim to ensure that our customers always receive outta this galaxy customer service!! 💎💘
💘 Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Ten out of ten!
Great customer service and the packaging is so pretty! Also the jewelry is very good quality! In love! 🩷
8 de enero de 2025
Opinión espontánea
Respuesta de Ssassystore
Hi Emilia,
We are so happy to hear that you've received great customer service and that you find our jewellery to be high quality! We always ensure that we use the highest quality materials for our jewellery so that they can last for a long time! 💎💘
💘 Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
no updates of where the delivery is at…
no updates of where the delivery is at all and its been two weeks and no clue where it is
27 de diciembre de 2024
Respuesta de Ssassystore
Hi Mishaal,
We are so sorry to hear that you haven't been entirely happy with your SSASSY customer experience. This is not our intention, and it saddens us to hear, as this is not the type of experience we want our customers to experience, as we strive to offer out of this Galaxy exceptional service.
We have had a slight error with our emailing systems and have now rectified this error to minimise any further errors from happening when placing an order with us. Please email us at info@ssassystore.com to resolve this query for you as soon as possible. 💎💘
We can also see that the delivery was completed from our records! Please notify us in case you need any additional help, or have any more questions. We are more than happy to help.
Lots of love, @ssassystore xoxo
HOW amazing!!!
Must say how perfect the quality of the jewellery is! I ordered from store in 2021 and haven’t taken it off since! I wear it anywhere possible and it’s not a single bit damaged or changed. Well done to all apart of this business as you can tell it has all been well thought through. Defo recommend all the jewellery especially the arabic personalised necklace! 🩷🩷🩷
11 de julio de 2024
Opinión espontánea
Respuesta de Ssassystore
Hey Elmina, 💘
WOW! We are so happy to hear that your jewellery has kept its colour since 2021!! 💘
We are so happy to hear that you felt special and that the quality and design of our jewellery and your Personalised Arabic necklace was Outta this Galaxy for you! 💘
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Perfect Quality & Packaging!
So impressed with the quality of the jewellery I bought from SassyStore ✨ I’ve had it a couple months now and I even shower in my necklace and the color did not tarnish one bit! Will definitely be buying more 💝
24 de julio de 2024
Opinión espontánea
Respuesta de Ssassystore
Hey Naf, 💘
We are so happy to hear that you love your Ssassy Jewellery and that it has lasted you for months! 💘 We pride ourselves on our anti tarnish & water resistant jewellery and so glad to hear your Ssassy jewellery feels like it's brand new! 💘
Thank you for the love & support SSASSY babe.
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Gift for my sister
I bought a gift for my sister, and I have to say, the bracelet is 100% beautiful. She absolutely loved it! I've always struggled to find a reliable store, but I truly believe these are the best value on the market. The packaging was great, and the fast, free delivery was a fantastic bonus. Highly recommend!
26 de julio de 2024
Opinión espontánea
Respuesta de Ssassystore
Hey May, 💘
We are so happy to hear that you have chosen our brand to gift your sister. 💘 Thank you for the love & support SSASSY babe. We are so happy to hear that you felt special and that the quality and design of our jewellery and packaging was Outta this Galaxy for you!
Shine bright like a diamond babe 💎💘 Lots of love, @ssassystore xoxo
Absolutely beautiful brand with so much…
Absolutely beautiful brand with so much thought put into it and so much love. The packing and attention to detail is so so sweet and makes every order feel special, the quality and designs are so so beautiful. a must have brand with the kindest soul who's making sure everyone feel special x
18 de mayo de 2024
Opinión espontánea
Respuesta de Ssassystore
Hey Maggie, 💘
We are so happy to hear that you love your Ssassy Jewellery! 💘 Thank you for the love & support SSASSY babe.
We are so happy to hear that you felt special and that the quality and design of our jewellery was Outta this Galaxy for you!
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Respuesta de Ssassystore
Hey Sahirah, 💘
We are so happy to hear that you love your Meem Arabic initial necklace! 💘
Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Shine bright like a diamond babe 💎💘
Lots of love,
@ssassystore xoxo
WOW WOW WOW!! 🩷🤌🏽
I've bought items from this lady a few times and not only is she so absolutely lovely, kind and considerate but the items have been ✨️perfect✨️ and incredible quality 😍. Prices are great and brilliant communication. The jewellery is durable, high quality and does NOT tarnish. I don't take mine off when I shower. I would only buy my gold jewellery from her. So glad I found her and hope many others do!! 🩷🩷🩷
23 de febrero de 2024
Opinión espontánea
Respuesta de Ssassystore
Hey Elle Belle, 💘
We are so happy to hear that you have shopped with a few times and think our brand is perfect! We are also happy to hear that you're impressed by the durability and high quality of our jewellery! 💘
Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘 Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
LOVE LOVE LOVE!
LOVE LOVE LOVE!! bought a few personalised pieces from sassy store and love them so much and the packing is so cute! Just bought some more and can’t wait to receive them XOXO
17 de enero de 2024
Opinión espontánea
Respuesta de Ssassystore
Hello Consumer, 💘
Thank you so much for the amazing review! 💘 We are so happy to hear that you have purchased some personalised items from us a couple of times and love our brand! 💘
Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘 Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Great Arabic necklace
Fast delivery - really good communication from the seller. Love the Arabic necklace and it came in a great gift box. Highly recommended.
30 de mayo de 2023
Opinión espontánea
Respuesta de Ssassystore
Hello Sim, 💘
Thank you so much for the amazing review! 💘
We are so happy to hear that you received an Outta this Galaxy customer service experience and that you love your Personalised Arabic Name Necklace! 💘
Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
The best jewellery store!
As always - exceptional service and amazing jewellery ❤️ the owner goes above and beyond for her customers ❤️
2 de marzo de 2023
Respuesta de Ssassystore
Hello Nina, 💘
Thank you so much for the amazing review babe! We are always so happy to hear that you love our Outta this Galaxy customer service experience and that you love our SSASSY jewellery collection! 💘
Thank you for the continued love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
The cutest ring
I love my new Lilly Crossover Ring ! It’s really cute and it fits perfectly good. I was amazed how pretty the packaging was 💗.. I definitely recommend the Ssassystore brand !
1 de abril de 2023
Opinión espontánea
Respuesta de Ssassystore
Hello Josilda, 💘
Thank you so much for the amazing review babe!💘
We are so happy to hear that you love your Lilly Crossover Ring & that you loved our packaging! 💘
Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Shine bright like a diamond babe 💎💘
Lots of love, @ssassystore xoxo
Obsessed with the Mini Koko Ring!
I’m in love with the Mini Koko Ring! It fits perfectly and the packaging it came in was so pretty! This brand takes such care of its customers and will definitely be adding some more rings to my collection. Thank you 💓
1 de febrero de 2023
Opinión espontánea
Respuesta de Ssassystore
Hello Francesca, 💘
Thank you so much for the amazing review babe!💘 We are so happy to hear that you love your Mini Koko Ring & that you loved our outta this galaxy SSASSY store customer experience! 💘
Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Lots of love, @ssassystore xoxo
Charged me 10.99 next day delivery and…
Charged me 10.99 next day delivery and waited 3 weeks for order
Next day delivery shouldn’t be available on made to order items
*** following response below from company tried to email them as requested and appears my email address has been blocked as bouncing back tried numerous times to contact them - wouldn’t use this company again ***
14 de marzo de 2023
Respuesta de Ssassystore
Hello Sarah, 💘
We are so sorry to hear that you haven't been entirely happy with your SSASSY customer experience. This is not our intention, and it saddens us to hear, as this is not the type of experience we want our customers to experience.
It's our aim to ensure that our customer is completely satisfied with their overall experience and we aim to ensure all 'Made to order' items are processed, created and shipped out to the customer within the 2 weeks (working business days) that we advertise on all personalised 'Made to order' items.
Your order was processed with us on the 22nd February 2023 and was shipped out for you on the 13th March 2023. Which is within our 2 weeks (working day) waiting period for All Made to order jewellery orders. 💘
We also state on our delivery methods that our next day delivery is not available for 'Made to order' orders. However, as you did select the option we shipped out your jewellery with a next day delivery tracked option. 💘 We also cannot control our shipping providers and must make our customers aware that particular shipping providers have their own delays, and this may affect the arrival for the packages. Please do track your SSASSY package with the provided tracking sent to your email for the latest updates on your package. 💘
We would also love to make things right for you! Would you be able to email us on info@ssassystore.com so that we can look into this for you in further detail and extend a gesture of good will for your patience. 💘
We look forward to hearing from you, and cannot wait for you to receive your SSASSY Jewellery! 💘
Lots of love,
@ssassystore xoxo
⭐️ ⭐️ ⭐️ Response to your reply:
Hello Sarah,
We have checked out email provider & from our end everything is working & don’t see any reason as to why your emails are bouncing back.
We haven’t received any emails from you as of yet! As we have checked our server & get notified when an email is received into our inbox.
Can you please check you are emailing the correct email address. It’s to info@ssassystore.com 💗
Please let us know if you have any problems! 💖
Best wishes,
@ssassystore xoxo
love the necklace
honestly so helpful, when i wasn’t sure about an item she helped a lot by talking to me about the sizes which i think is very patient and i appreciate that alot. the shipping time is exactly as stated, no delays whatsoever. the necklace is actually beautiful and i’ll be wearing it all the time, it’s exactly what i ordered xx
22 de diciembre de 2022
Opinión espontánea
Respuesta de Ssassystore
Hello Maz, 💘
Thank you so much for the amazing review babe!💘
We aim to always offer an outta this galaxy shopping experience for our customers and that means we are happy to answer all your questions in order to get your Personalised order right & to make sure you receive your jewellery exactly the way you pictured it.💘
Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Lots of love, @ssassystore xoxo
Quick delivery in time for a birthday…
Quick delivery in time for a birthday gift.
Well presented and personalised.
I'd definitely buy again from this lovely online store!
3 de diciembre de 2022
Respuesta de Ssassystore
Hello Liz, 💘,
Thank you so much for the amazing review babe! It means a lot to us that we offered you excellent customer service and fast delivery. We are over the moon to hear that the jewellery arrived in perfect time for a birthday gift! 💘
We aim to always offer an outta this galaxy shopping experience for our customers! 💘
Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Lots of love,
@ssassystore xoxo
The most amazing company & super cute…
The most amazing company & super cute bits🥹would definitely buy from here again💕💕💕
10 de noviembre de 2022
Opinión espontánea
Respuesta de Ssassystore
Hello Ramaye, 💘,
Thank you so much for the amazing review babe! We are so happy to hear that you love your SSASSY Jewellery! 💘
Thank you for the love & support SSASSY babe. We cannot wait to see you shopping with us again soon! 💘
Shine bright like a diamond! 💘
Lots of love, @ssassystore xoxo
Amazing business with beautiful products and packaging
Such a lovely business. I have bought a necklace before from sassy and I am pleased to say I am even more happy with this product. The packaging was so cute, made me love it even more ! Communication was great throughout. 10/10 :)
5 de octubre de 2022
Opinión espontánea
Respuesta de Ssassystore
Hello Giuliana, 💘,
Thank you so much for the amazing review babe! It means a lot to us that we offered you excellent customer service and communication. We aim to always offer an outta this galaxy shopping experience for our customers! 💘
We are so happy to hear that you love your SSASSY Necklace & we are glad to hear that you loved the SSASSY packaging! 💘 Thank you for the love & support SSASSY babe, and we hope to see you shopping with us again soon 💘
Lots of love, @ssassystore xoxo
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.