Standun Opiniones 

282
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a Tanta raincoat online as it was the best price and included a promotional discount as a new customer. Free shipping was also a bonus. My tracking number kept me informed, and delivery was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was nervous buying from a company overseas, but there was no need for that here. I was kept updated with my purchase from start till finish and my Jellycat arrived quick, safe and 100% authentic. I... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The floor and online assistance had a can do approach to every question I posed. The zip was initially a bit stiff but after a few weeks of usage it seems to be becoming more free.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not alone was delivery so fast -I sent email and they included a birthday message- a nice website and good company to shop from

La empresa ha respondido

Información sobre la empresa

  1. Tienda departamental

Escrito por la empresa

A wide variety of Irish & International clothing and gifts for all the family


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

282 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(282)

143 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The sweater is beautiful- the fit is…

The sweater is beautiful- the fit is just right and the colour is lovely. The only reason I didn't give it 5 stars was that I did in fact have to pay a duty when I picked it up, whereas in the order it said there would be no duty to Canada. Perhaps this is out of your hands, but I think you should know.

28 de febrero de 2026
Logotipo de Standun

Respuesta de Standun

Thank you so much for your kind words, I'm delighted to hear you love your new sweater!

I'm really sorry to hear that you were charged duty on delivery. That’s certainly not the experience we want for our customers, especially when the order indicated there would be no additional charges. We ship to Canada regularly and this isn’t something we typically encounter, so I appreciate you bringing it to our attention.

Please keep an eye on your inbox, as I will be reaching out to you directly to look into this further.

Thank you again for your support of Standún.

Valorada con 2 estrellas sobre 5

I had to follow up on order and never…

I had to follow up on order and never got any communication back to my calls and email.

23 de febrero de 2026
Logotipo de Standun

Respuesta de Standun

We’re really sorry to hear about your experience. We always aim to respond to all enquiries as quickly as possible and provide a smooth experience. Please don't hesitate to reach out to us standun@standun.com if we can help you with anything else.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery

19 de febrero de 2026
Logotipo de Standun

Respuesta de Standun

Thank you for your order Mary. Delighted to hear you received it so quickly!

Valorada con 5 estrellas sobre 5

Ease

Easy delivery

31 de enero de 2026
Logotipo de Standun

Respuesta de Standun

That's great to hear, Kathleen. Many thanks for your order - we hope to see you again soon!

Valorada con 5 estrellas sobre 5

I ordered another Celtic candle…

I ordered another Celtic candle diffuser for my mother as the smell is amazing. I can’t believe the oil lasts for 6 months. Excellent value for money.
Quick delivery from Ireland to UK.

30 de enero de 2026
Logotipo de Standun

Respuesta de Standun

We’re delighted you (and your mother!) are loving the diffuser! Thank you for shopping with Standún 💚

Valorada con 5 estrellas sobre 5

Good products

Good products, friendly sales staff, everything is great, highly recommended.

28 de enero de 2026
Logotipo de Standun

Respuesta de Standun

Thank you so much for your kind review!

Valorada con 1 estrellas sobre 5

Ordered on 19th January, still not received

Ordered on 19th January, still not received. They gave me incorrect tracking order at first which frightened me as it said order delivered and I hadn’t got it. Correct tracking number shows it went to the wrong delivery office but days go by and nothing changes. Standun don’t reply to emails; unacceptable “customer service”

30 de enero de 2026
Opinión espontánea
Logotipo de Standun

Respuesta de Standun

Hi Sara,

We’re very sorry for the frustration this experience caused.

We did send an incorrect tracking number initially due to human error, and we completely understand how concerning it must have been to see a “delivered” status when you hadn’t received your parcel.

Your order was dispatched within 24 hours of being placed. The parcel was then with the courier for 10 days and, unfortunately, was misrouted to the wrong delivery office before being returned to us. While we always monitor shipments, once a parcel leaves our warehouse the handling and routing are managed by the courier, which in this case was outside of our control.

We also responded to your emails at the time, though it appears after us speaking since, that our replies landed in your junk folder, which understandably added to the frustration.

As soon as the parcel was returned to us, we processed a full refund. We’re very sorry this order did not reflect the level of service we strive to provide.

Thank you,
Tha Standún Team

Valorada con 5 estrellas sobre 5

5 star

Speedy efficient delivery. Excellent product. Possibly overpacked given that contents were not breakable.

23 de diciembre de 2025
Logotipo de Standun

Respuesta de Standun

Thank you for your review, John! We are delighted to hear you are happy with your product.

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