Standun Opiniones 

282
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a Tanta raincoat online as it was the best price and included a promotional discount as a new customer. Free shipping was also a bonus. My tracking number kept me informed, and delivery was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was nervous buying from a company overseas, but there was no need for that here. I was kept updated with my purchase from start till finish and my Jellycat arrived quick, safe and 100% authentic. I... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The floor and online assistance had a can do approach to every question I posed. The zip was initially a bit stiff but after a few weeks of usage it seems to be becoming more free.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not alone was delivery so fast -I sent email and they included a birthday message- a nice website and good company to shop from

La empresa ha respondido

Información sobre la empresa

  1. Tienda departamental

Escrito por la empresa

A wide variety of Irish & International clothing and gifts for all the family


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

282 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(282)

143 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Consistently good service.

I have ordered from Standun before and just like last time, my items arrived promptly and well packaged. Thank you! Will order more in the future.

22 de diciembre de 2025
Logotipo de Standun

Respuesta de Standun

Thank you for your continued support of Standún. We really appreciate it.

Valorada con 5 estrellas sobre 5

Wonderful

Wonderful , amazing fast delivery, beautifully packaged. A perfect Christmas present.thank you

20 de diciembre de 2025
Logotipo de Standun

Respuesta de Standun

Thank you for your lovely review. We are delighted to hear you were happy with your experience.

Valorada con 5 estrellas sobre 5

unexpected charges at the end of the process

The product was great, the shipping was fast, nothing negative to say about Standun.
BUT I was charged an additional DUTY ? FEE? of a whopping $40.00 before I could get the product home.
This was unexpected and I think it's probably Mr. T's
doing. Just be aware if you order from the U.S.

18 de diciembre de 2025
Logotipo de Standun

Respuesta de Standun

Thank you so much for taking the time to leave us a 5-star review—we really appreciate it!

We completely understand how frustrating unexpected duty or import fees can be. We do our best to make these charges as transparent as possible by showing a detailed breakdown at checkout, but unfortunately duties and customs fees are set by the destination country and carrier and are completely outside of our control.

We really appreciate you sharing your experience so other customers ordering from the U.S. are aware, and we’re grateful for your support of Standun. Thank you again!

Valorada con 5 estrellas sobre 5

Perfect

I just can't fault standun, having said that I only bought the hot chocolate, but website easy, very straightforward, plenty of updates on tracking and arrived pronto, I would definitely recommend Standun

19 de diciembre de 2025
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Respuesta de Standun

Thank you for supporting Standún, Ann. We really appreciate it!

Valorada con 3 estrellas sobre 5

Disappointed on presentation

Ordered a gorgeous scarf as a Christmas gift. It arrived with no issues but I was disappointed to see when it arrived, it was just wrapped in tissue paper. Given the cost of the scarf I had assumed it would at least arrive in a box with the company logo and as it was a Christmas gift, I feel better presentation would have alluded to the quality of the gift rather than, “here’s a scarf wrapped in paper, I can assure you it’s really good quality”
Had I known spending €50 on a scarf to gift someone and it wouldn’t come in a box, I would have shopped elsewhere.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Standun

Thank you for taking the time to share your feedback Gemma. We’re sorry to hear that the presentation didn’t meet your expectations - we appreciate your comments and will take them on board as we work to improve our packaging and overall experience.

Valorada con 1 estrellas sobre 5

Die bestellte Ware wurde nicht geliefert und der Verkäufer antwortet nicht

Die bestellte Ware wurde mit Verzögerung versandt. Die Zustellung der Sendung wurde von DHL nicht durchgeführt, da ein Fehler des Versenders vorlag (Sendung entspricht nicht den AGB von DHL) und wurde von DHL zurückgesandt. Seither habe ich 2 E-Mails an den Kundendienst gesandt und keine Antwort oder andere Informationen zum weiteren Verlauf erhalten.

24 de noviembre de 2025
Logotipo de Standun

Respuesta de Standun

We’re sorry for this inconvenience.
Your order was shipped, but DHL returned it due to a shipping classification issue. The item (a wool poncho) is not restricted, and we were not notified of any customs problem. A full refund was issued on December 24th and the parcel has since been returned to us.
If you would still like to receive the poncho, we are happy to arrange a replacement shipment or assist you further. Please feel free to contact us directly if so.

Thank you for your understanding,
The Standún Team

Valorada con 4 estrellas sobre 5

Fine

Fine . Shipping was a little slow but I know it was coming from Ireland

22 de noviembre de 2025
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Respuesta de Standun

Thank you for taking the time to review us John!

Valorada con 5 estrellas sobre 5

Wonderful Service

It was really easy, I bought a sweater for my granddaughter in the UK, she received it 2 days later 🤗

19 de noviembre de 2025
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Respuesta de Standun

Thank you so much for your review!

Valorada con 1 estrellas sobre 5

Mix up

I didn't get what i ordered, I got something totally different

18 de noviembre de 2025
Logotipo de Standun

Respuesta de Standun

We’re very sorry for the mix-up with your order. As soon as you contacted us, we addressed it immediately and sent you the correct item. Thank you for your patience and understanding - we really appreciate it.

Valorada con 5 estrellas sobre 5

Everything as advertised

Beautiful high quality throw. Arrived quickly and as stated there were no duties.

18 de noviembre de 2025
Logotipo de Standun

Respuesta de Standun

Thank you for your review. We are delighted to hear you are happy with your purchase!

Valorada con 5 estrellas sobre 5

What great customer service!

What great customer service!
I got the wrong coat inadvertently.
When I contacted Standun they immediately sent me the correct coat and also sent me a return label.
Most stores would have waited for my return until they sent the correct coat.
Well done Standun.
I will be recommending your store.

17 de noviembre de 2025
Logotipo de Standun

Respuesta de Standun

Thank you so much for your patience, and understanding. We really appreciate it.

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