Staples UK Opiniones 16.554

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

First part of order arrived next day at no extra charge - delivery was free because of value of order. The remaining ‘out of stock’ items took another four days, so not too long to wait for. All items... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having made a mistake in ordering and paying online, I immediately contacted your customer care section. They dealt speedily with the problem despite the order already having gone to despatch. The... Ver más

Valorada con 5 estrellas sobre 5

🌟 Excellent service and perfect products from Staples! I ordered a desktop pen and pencil holder 🖊️, A4 paper 📄, A4 envelopes ✉️ and a nice diary 📓. Everything arrived quickly, well pack... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Toner was received swiftly however when order placed it said it would be next day but it ended up being the day after. Not a problem for me but just not as suggested when order placed.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de oficina
  2. Tienda de mobiliario para oficinas

Sobre Staples UK

Escrito por la empresa

Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.

Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)

STAPLES UK

Escrito por la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

17 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Toner replacement good price

Toner was received swiftly however when order placed it said it would be next day but it ended up being the day after. Not a problem for me but just not as suggested when order placed.

27 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Valorada con 5 estrellas sobre 5

Excellent delivery service and service…

Excellent delivery service and service when I phoned.

27 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Valorada con 4 estrellas sobre 5

Prompt service

First part of order arrived next day at no extra charge - delivery was free because of value of order. The remaining ‘out of stock’ items took another four days, so not too long to wait for. All items exactly as described. The price was also very competitive.

27 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Valorada con 5 estrellas sobre 5

good price

good price, good product, prompt delivery.

26 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

Valorada con 5 estrellas sobre 5

I needed more ink for the printer

I needed more ink for the printer, decided to try Staples, a good price was shown for the ink, sent out and received without any problems, I will be using Staples again

23 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples

Valorada con 2 estrellas sobre 5

The delivery Courier ( DPD) said no one…

The delivery Courier ( DPD) said no one was home. The photo they sent allegedly proving this was not even my House. Maybe Staples should use a different delivery service ? They have confirmed a refund will be paid, so am waiting to see how quickly this is executed.

24 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. Please accept our sincere apologies your items were delivered in this manner. This is not the service we aim to provide. We have issued an investigation with the Courier. Apologies again for any inconvenience caused. Kind regards Staples

Valorada con 1 estrellas sobre 5

The stuff didn't get delivered

The stuff didn't get delivered, you cannot provide a POD and are trying to absolve yourself of any responsibility, quite frankly atrocious.

To then get a response saying a POD has been provided, is again absurd. A blurred picture of a package with no labelling readable, no signature and no name of who accepted the package. Just reinforces the ineptitude.

23 de abril de 2026
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Respuesta de Staples UK

Hello, Thank you for your feedback. Apologies you are having issues locating your items. We have investigated this fully with DPD and provided images of the pod and a previous pod which was delivered to the correct location. We have also provided gps locations from the driver. You have stated you have cctv from the reception showing the driver attending the premises with parcels. If you can supply us with the cctv we are happy to investigate this further with DPD.

Apologies again for any inconvenience this may have caused kind regards Stapels

Valorada con 5 estrellas sobre 5

Good price.

Good price.

25 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.

Valorada con 1 estrellas sobre 5

There is always problem with delivery

There is always problem with delivery. Every time I got a refund but that is not the point. How can 36 bottles of water be lost?
Very unreliable company.
Switched to a different one and get water delivered within 24 hrs.

25 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We are sorry to hear of the issues with delivery. Although orders are dispatched from our warehouse in full, DPD sort and route them independently, which can result in mis-routed shipments. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.

Valorada con 5 estrellas sobre 5

Printer Ink Pack.

I ordered a dual colour and black generic printer ink pack for my Canon Proxima printer.. It seemed a reasonable price and was delivered promptly. Just the way it should be.
I would likely use Staples UK again.

24 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

Valorada con 5 estrellas sobre 5

Great mop Heads

Great mop Heads. Good value for money. Been back several times now and will definitely be ordering again. Delivery is fast.

24 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

Valorada con 5 estrellas sobre 5

Great quality paper at a great price.

Great quality paper at a great price.

24 de abril de 2026
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

Valorada con 5 estrellas sobre 5

Items arrived in time and in good…

Items arrived in time and in good order. Good quality items ordered. Would use again

30 de abril de 2026
Opinión espontánea
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Respuesta de Staples UK

Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples Team

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