Starlight Beds Opiniones 1542

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏

Valorada con 5 estrellas sobre 5

It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs

Valorada con 1 estrellas sobre 5

Placed an order and less than an hour later I realised it wasn’t required and emailed the company requesting the order be cancelled. This was Friday morning last week, now 6 days later I still have ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Starlight beds was a great find for me. They are brilliant! The products are good, prices are low and their customer service is outstanding. I needed an uncommon single mattress size and, not only... Ver más

Información sobre la empresa

  1. Colchonería
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Tienda de muebles para dormitorio
  5. Tienda de muebles

Sobre Starlight Beds

Escrito por la empresa

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 92% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Really nice comfortable mattresses…

Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids, there was an issue with the discount code but customer services fixed and price matched which we were very grateful for. Would definitely recommend!

6 de enero de 2026
Valorada con 5 estrellas sobre 5

Helpful and Professional

Rebecca at Starlight Beds is excellent, really prompt in responding to emails and very helpful, even going the extra mile to provide details of another mattress from a sister company and getting a discount voucher that I couldn’t download. The mattresses were delivered within 48hrs and being vacuum packed easy to get upstairs and into the bedroom. Can’t fault this company and their staff.

8 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid if you don't want to replace within in a year

I wrote a review on this mattress when I purchased it 3 months ago which was positive due to good customer service and swift delivery . However after the double mattress has been slept on by a 7 stone teenager since the end of September it has become bobbled, discoloured and worse of all it has dipped in the middle. God only knows how it would fair with 2 grown adults occupying it?? It's a shame I can't post photos on here, as everyone I have shown cannot believe the state it's in - apart from Starlight Beds of course (or the sleep people as they're also known) . To them this is normal wear and tear and despite a back and forth via email they continue to believe that is the case. It most definitely is NOT 'just wear and tear' and judging by the first 3 months use it will not be fit for purpose within 12 months - which ironically is the length of the guarantee they give you. Although I'm not sure what the guarantee is worth as significant dipping is not covered. AVOID AT ALL COSTS UNLESS YOU WANT TO PURCHASE A NEW MATTRESS WITHIN THE YEAR.
EDIT FOLLOWING THEIR RESPONSE. the response from Starlight Beds suggested I did not send photos of the dip. I did send pics however they then requested I measure the dip and send photos of the measurements. At this point I gave up. I was not going to win. BUY FROM THEM AT YOUR PERIL

13 de enero de 2026
Opinión espontánea
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Respuesta de Starlight Beds

We’re sorry to hear about your disappointment with the mattress and understand how concerning it is to experience these issues within a short period of use. We appreciate you acknowledging the positive service you initially received, but we regret that the product performance has not met your expectations over time.

As discussed during our email correspondence, our assessments are carried out in line with the terms of our warranty and manufacturing guidelines. We did request images showing the reported dipping so that we could investigate this further; however, we did not receive these. That said, we understand that this outcome was not what you had hoped for. We appreciate you taking the time to share your feedback, and your comments have been noted and will be passed on for further review. We’re sorry that on this occasion we were unable to reach a resolution that met your expectations.

Valorada con 5 estrellas sobre 5

King size mattress

Ordered King size Lovely mattress this is the third mattress I’ve purchased with starlight beds never had any issues really great prices and quick delivery

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great mattress

Great mattress, very comfortable. My son has been sleeping much better. Mattress fitted perfectly on bunkbed.
I would recommend this product.

15 de diciembre de 2025

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