Spoke with Tom Mayor today and discussed existing policy at length. He sounded very knowledgeable and gave some good advice regarding changes to consider. Easy to talk with and easy to understand -... Ver más
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Consulta las opiniones de los clientes
I was fortunate to be introduced to ST&R many years ago. Infact, they showed me a way to be able to buy my own house. I was introduced to James Hunter the Mortgage Manager and have dealt with him e... Ver más
Have great chat with Tom, very informative with policy, didn’t have to go over details again and again, so happy with that.
Nathan looked into our current policies and we realised that we weren’t fully covered He systematically worked through lifestyle changes and came up with a new plan that was what would work best f... Ver más
La empresa ha respondido
Información sobre la empresa
- Corredor de seguros
- Seguros para empresas
- Agencia de seguros médicos
- Agencia de seguros para el hogar
- Seguro de protección de ingresos
- Aseguradora (seguros de vida)
Escrito por la empresa
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Información de contacto
Lingmell House, Water Street, PR7 1EE, Chorley, Reino Unido
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,4
Excelente
502 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Professional and friendly
Very professional, friendly and helpful explaining details to make things easier for me to understand
30 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Good Morning Angie.
Thank you for taking the time to leave the review. Harry mentioned that it was a pleasure to help you and I will let him know that you have left some positive feedback, which we really appreciate.
Have a lovely day.
Team ST&R
Got a cold call from some Indian call…
Got a cold call from some Indian call centre, who then routed me to these jokers. These guys are obviously scammers - using my own fake details that I had given another scammer before lol.
25 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Thank you for bringing this to our attention. ST&R Limited would like to apologise that the service you received was not to our usual standards.
The company that called you was not us, however you were passed to us to establish your insurance needs.
ST&R pride ourselves on providing the best service we can for our customers.
We do not cold call customers.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Spoke to Jake today who was very…
Spoke to Jake today who was very informative and made sure I had the best policy in place. Would highly recommend.
24 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Good Afternoon Michelle
Thank you so much for your review.
We are delighted to hear that you were able to find a suitable product to meet your needs and that you would recommend us - we will also pass on the feedback to Jake.
Take care
Team ST&R
my experience was fantastic
my experience was fantastic, i understood all my adviser said to me he made me feel at ease .
18 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Zoe
This is wonderful news!
Thank you so much for taking the time to leave us a review.
We are over the moon to hear that you felt at ease and that things were properly explained to you, as we know what a difference this makes to the entire customer experience and it is something which we pride ourselves on.
Thanks
Team ST&R
Outstanding company
Outstanding company. All my policies in one place.
18 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi James
Thank you so much for taking the time to leave us a review.
We thrive on making the customer experience as simple as possible and are delighted with your feedback.
Thank you and take care,
Team ST&R
Jake was super helpful and friendly
Jake was super helpful and friendly, an exemplary example of what customer service should look like.
The process was uncomplicated and met my needs exactly
Would highly recommend to friends, family and anyone looking for life assurance
16 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Good Afternoon
Thank you for taking the time to leave us a review.
We are really happy to learn that you had a positive experience and that you would recommend us. We will ensure that Jake is updated with your feedback.
Take care
Team ST&R
Had a call with Jake this morning and…
Had a call with Jake this morning and he sorted out a new life insurance policy, he was friendly, explained everything clearly and best of all got me a great deal on my policy
I would definitely recommend
15 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Donna, this is fantastic news. We are over the moon to hear that you are happy with the service and will pass on your feedback to Jake. Thanks, Team ST&R
I also received a “cold call” from this…
I also received a “cold call” from this Company telling me that they could provide me with a better deal on my Life Insurance (see other TrustPilot reviews.) They are very sneaky and lead you to believe that they are already involved with your existing Life Insurance cover - they are not!
ALWAYS CHECK WHO YOU ARE SPEAKING WITH for example,
ask them to confirm your password.
AVOID THIS COMPANY!!!
I have just been called by my existing Broker who informed me that this Company have been “duping” their clients into taking out alternative life policies, at a higher cost, for lesser cover and, subsequently getting customers into an awkward position whereby they may not even by covered!
PLEASE, PLEASE BE CAREFUL & PROTECT YOURSELVES FROM SCAMMERS.
8 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
ST&R Limited would like to apologise that the service you received was not to our usual standards. We do not cold call customers, so I would like to investigate this.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk to discuss this further.
Many Thanks
Jake was great offered the advice…
Jake was great offered the advice needed to get the right cover for me. Would highly recommend. 😁
5 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Sarah
Thank you so much for taking the time to leave the review. We are delighted that you were happy with the service received and that you would recommend us.
Have a lovely day.
Thanks
Team ST&R
Today I spoke to Jake Gallery.
Today I spoke to Jake Gallery.
He was polite, efficient and knowledgeable about to cover I needed.
We spoke about different levels of Life insurance that would cover my family and home when I have dispersed. 😁
Thanks Jake
4 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Maria
Thank you for your review. We are delighted to hear that Jake has helped you secure protection for you and your family, and that you were properly informed of your options regarding the level of cover.
Have a lovely day.
Thanks
Lauren
I spoke to Jake Gallery
I spoke to Jake Gallery today regarding my life insurance. He was very through with all the options open to me. He took time to explain the policy. He was very friendly helpful and polite.
A credit to your company.
3 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Jackie
Thank you very much for taking the time to leave a review.
We are delighted to hear that Jake was able to effectively assist you in choosing the right protection, and that the terms were clearly explained to you. We will pass on your kind words to him.
Thanks,
Team ST&R
Jake followed up yesterdays call at the…
Jake followed up yesterdays call at the agreed time and sorted out our policy.
2 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Craig.
That is fantastic. We are over the moon that Jake was able to help you arrange a suitable policy to meet your requirements.
We appreciate you taking the time to leave us a review!
Lauren
Great support
Jake was very polite and extremely helpful on the phone. Explained and provided examples of what the policy will cover. Allowing me to have a better understanding of what my policy will cover and how much it will cost. Overall great customer support. Thank you for providing me with a better policy and understanding. Very happy.
2 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Hi Shane,
Thank you very much for taking the time to leave us a review. We are delighted that Jake was able to help you arrange suitable protection, and that he left you with a good understanding of the policy.
Have a good day.
Team ST&R
Great experience
Great experience, polite and patient advisor. Went through with options and adviced best option for me. Thanks again
1 de julio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Good Morning
We are delighted to hear that you are happy with the service that you have received, and really appreciate you taking the time to leave us a review.
Thank you,
Lauren
lady on the phone was very polite and…
lady on the phone was very polite and professional, Helped me setup the best protection , Exactly what i wanted. No complaints at all
27 de junio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Good Morning.
Thank you for taking the time to leave us a review.
We are delighted to hear that you were able to set up a suitable protection policy and that a positive impression was left by our team.
Thanks
Lauren
very grateful for the services
very grateful for the services. I always held the view that sorting life insurance policy is a tiresome and a lengthy task , but I was proven wrong. They changed my view with how they helped me sort my policies out , It felt like a cakewalk.
24 de junio de 2024
Opinión espontánea
Respuesta de ST&R Limited
We're so happy to read your glowing review! Thank you for taking the time to share your experience with us. We're always looking for ways to improve, so your feedback is invaluable. We're also so glad to hear that you had a great experience with us. We'll be sure to pass your feedback along to them. Team ST&R.
Happy with the service provided
Happy with the service provided. I have a better deal now for virtually the same cost. No complaints
24 de junio de 2024
Opinión espontánea
Respuesta de ST&R Limited
We're so happy to hear that you're a satisfied customer! Thank you for taking the time to leave us a 5-star review, Many Thanks. Team ST&R
Great help
Jake got me an improved deal on my life/ crit insurance to what I have now
21 de junio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Thank you for the 5-star rating! We're always looking for ways to improve, so your feedback is invaluable. We'll be sure to pass it along to our team, including Jake. Team ST&R
Thankyou so much
Thankyou so much
spot on customer service , had a very succinct and to the point discussion. They made the whole process seamless
17 de junio de 2024
Opinión espontánea
Respuesta de ST&R Limited
Thank you so much for taking the time to leave us a 5-star review! We're so glad to hear that you love our service. Team ST&R.
Cold call, avoid.
Cold call, all very promising and sounded perfect.
Documents came through, loads of lies in the form saying things had been discussed with me when they hadn’t.
The cover was basically worthless too and for a pretty hefty premium too.
Never again will I deal with this company. Underhand tactics to sell a product to get their commission, lies or omitting the truth are not signs of a good/ethical company.
10 de junio de 2024
Opinión espontánea
Respuesta de ST&R Limited
ST&R Limited would like to apologise that the service you received was not to our usual standards. We do not cold call customers, so I would like to investigate this.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk to discuss this further.
Many Thanks
Team ST&R
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