Star Tech Ltd. Opiniones 44

Shandar polara GPU raikkha disos. GPU warranty 2 months hoite gelo kono khbr nai khali more time. Abr aise ager review re hate er jonno shoraibar chae. Gandus!! GPU maira dia abr aise. NEVER GO STARTECH!! WORST SUPPORT EVER

I have been a customer of Star Tech for a while, but my recent experience with their warranty service has completely shattered my trust in their brand.

It has been nearly two months, since February 22, 2026 that I submitted my GPU (Sapphire Pulse AMD Radeon RX 7600) for a standard warranty claim due to a fan issue. What should have been a straightforward resolution has turned into a nightmare of unprofessionalism. I have followed up repeatedly, only to be met with vague responses, delays, and absolutely zero accountability.

It is incredibly frustrating to see a company of this size treat a customer with such blatant disregard. They are quick to take your money at the point of sale, but once a product has an issue, you are essentially left on your own. Even raising formal complaints has been ineffective. It is clear that "customer satisfaction" is just a slogan here, not an actual practice.

If you are considering purchasing from Star Tech, be warned: IF ANYTHING GOES WRONG, DO NOT EXPECT ANY REAL SUPPORT.

কি খারাপ অভিজ্ঞতা। আপনাদের সেবার মান উন্নত করুন এবং দাম কমায় রাখুন, ❤️

unfriendly registration, prices are the same as everywhere else

I have a good experience at startech Banani Branch. I went there to buy a computer, they co-operated so well and provided valuable information.

Recently bought a router from startech online, really authentic and good quality.

Today, I visited IDB Bhaban and purchased a PC from Startech. Unfortunately, my experience during the PC assembly and Windows 11 installation was extremely disappointing and unacceptable due to the behavior of the service personnel.

The individuals responsible for building the PC demonstrated highly unprofessional, rude, and disrespectful behavior. They lacked even the most basic level of customer etiquette. Their tone, attitude, and manner of communication were inappropriate and made me feel uncomfortable and disrespected as a customer. This kind of conduct is completely unacceptable in any professional service environment.

As a paying customer, I expect basic courtesy, respectful communication, and professional service. Instead, I was treated in a manner that reflects poorly on Startech’s service standards and damages the company’s reputation. Such behavior raises serious concerns about the training, supervision, and accountability of the service staff.

I strongly urge the management to investigate this incident immediately, take appropriate disciplinary action, and ensure that all service personnel receive proper customer service and behavioral training. Immediate corrective measures are necessary to prevent similar incidents in the future.

I am submitting this complaint with the expectation of a formal response and visible action. Customer trust and satisfaction should never be compromised due to staff misconduct.

Their service is awful. I would never go with StarTech.

ওরা ‘ইনটেক’ নামে দেখিয়ে আসলে পুরনো ব্যবহৃত পণ্যই বিক্রি করছে। আমি যে Fantec Flash হেডসেটটা পাই, সেটা পুরোই ইউজ্ড—বডিতে স্ক্র্যাচ, আর AUX কেবলটা একটু নড়লেই স্ট্যাটিক নয়েজ হয়। তাদের সাইটে সত্যি কথা লিখে রিভিউ দিছিলাম, আর ওরা সেটা এডিট করে সরাসরি ‘Great product!’ বানিয়ে দিছে।

Star Tech Warranty Team,
Complain no. (CMP-STLMC-Tahmina749-2025-001795)

I submitted my full desktop computer to your Multiplan Center branch on 17 September 2025 for warranty service.
After inspection, I was informed that there was an issue with the motherboard and that the repair would be completed within 20-25 working days.

However, it has now been over a month, and I have not received any update or resolution.
I contacted your warranty hotline several times (on 6, 8, and 20 October), but each time I was only told that it would be fixed “next week,” without any definite timeline or progress.

Due to this prolonged delay and lack of communication, I have formally filed a complaint with the Directorate of National Consumer Rights Protection (DNCRP) regarding this issue.

I kindly request you to review my service case urgently and provide a clear update or resolution at the earliest possible time.

Star Tech Warranty Team,

I submitted my full desktop computer to your Multiplan Center branch on 17 September 2025 for warranty service.
After inspection, I was informed that there was an issue with the motherboard and that the repair would be completed within 20-25 working days. Complain no. (CMP-STLMC-Tahmina749-2025-001795)

However, it has now been over a month, and I have not received any update or resolution.
I contacted your warranty hotline several times (on 6, 8, and 20 October), but each time I was only told that it would be fixed “next week,” without any definite timeline or progress.

Due to this prolonged delay and lack of communication, I have formally filed a complaint with the Directorate of National Consumer Rights Protection (DNCRP) regarding this issue.

I kindly request you to review my service case urgently and provide a clear update or resolution at the earliest possible time.

Good enough...
I found them to be quite friendly and provided great customer service as well. At least for the Rajshahi branch, I would say 10/10.

তারা অত্যন্ত বাজে সার্ভিস দেয়। আমি আর কখন তাদের কাছে কোন কিছু কিনবো না

Star Tech er service Akdom Faltu , ami "A4TECH Fstyler FG15C Air2 Dual-Mode Rechargeable Wireless Mouse" ei model er mouse kinar por 1 month o use korte pari nai, nosto hoye geche. Warranty Claim er jonno dichi 12-Jul-2025, but ajke 4-Sep-2025, tader kono response pacchi na

They were good before. But now a days they are not selling quality products. Most of the time they provide used or unpacked product. Service center is worst. Always try to sell anti virus and parts not available usually say.

The services of Star Tech are very standard & they are so much cooperative with the customers. They responded us greatly, gave us enough time to deliver essential Information about laptops & other materials. I wish them all the very best & hope they will be able to keep it up In Shaa ALLAH.

& Specially thankful to our Ruhul Amin brother.

I recently purchased the AirPods Pro 2nd Gen USB-C version from StarTech, hoping to receive the product's warranty and assurance of authenticity due to the company's reputable image. Unfortunately, my experience has been quite disheartening. Upon purchasing the item on July 7th, 2025, from the Mymensingh branch, I discovered that StarTech neither provided a warranty nor could they verify the product's authenticity or whether it was unused.

To express my concerns, I attempted to share my experience in their Facebook group, but my post wasn't approved, which added to my worries about the product's credibility. Furthermore, the customer service has been terrible, leaving me feeling dissatisfied and anxious about my purchase. I strongly advise potential buyers to be cautious when considering purchases from StarTech.

On June 16th Bought a Desktop PC 🖥️ for my younger brother. The Sales person was really helpful with the build suggestions as well as the branch ambience was great.

Good support and service.salesman are so good