Stay Casino scores highly amongst my Top 3 favorite online casinos. They offer great promotions & there Loyalty Program's pretty good, without even realizing you earn comppoints by just playing with... Ver más
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Stay Casino
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Consulta las opiniones de los clientes
Good afternoon, I have been using Stay Casino for around 3 months now averaging a spend of about $200 Australian a day, I’ve had some big wins however I tend to get greedy and not withdrawal when I... Ver más
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Ive been a staycasino vip member and player for probably close to 3 years now and its still my top 3 if not top choice for online casinos. Make sure you verify id and payment method early and withdraw... Ver más
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I've been playing here for some time now and I must say the games here are by far the best the bonuses are exciting. And if there's any questions or concerns there's a friendly and informative team of... Ver más
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Escrito por la empresa
StayCasino is a great online gambling space for everybody, regardless of their experience. Сasino can be proud of its range of 8000+ games. That's impressive! So, everybody will find here their favorite game, suitable payment method, and all the required answers. Each player is greeted with five bonuses and cheered up with weekly presents. Modern design, incredible range of games, popular payment methods, friendly support, and generous bonuses. StayCasino also made a unique, informative page - Event Calendar. Now all important events and bonuses are in one place. What else? VIP Program! StayCasino also has a program for VIP players with free spins, cashback, and money as prizes. So we recommend you try this online casino and share your feedback!
Información de contacto
500001, City, Alemania
- support@staycasino.com
- staycasino.com
Incumplimiento de directrices
Wow wow woo
I am shocked ,this casino is no1 on my list ,i got the first highroller deposit and boom,first i was dissapointed because my balance drop alot with no movment but them a huge jump ,i manage to go thru all tge wager and request my windrawl 3.8k ,guess what in less than 8 h i had my account verifoed and my windrawl was approve ,i have a split windrawl so now 1k per day because i dont have at least 6 depositsso i have to split in 4 windrawl i am waiting for my second to be approved ,really really good casino ,thank you Stay Casino glad i find you 😊
18 de mayo de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Andreea,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our casino is your number one choice and that your first experience turned out to be a success. We understand that initial ups and downs can be intense, so we're glad everything worked out and that you managed to complete the wagering requirements and enjoy your well-deserved winnings. It’s great to know that our verification and withdrawal process met your expectations. We always strive for fast and reliable service.
We truly value having you as part of our community and look forward to making your next gaming experiences just as enjoyable.
Best Regards,
StayCasino Team
Scam Scam Scam fraudulent scam artists…
Scam Scam Scam fraudulent scam artists ❌❌❌❌
11 de mayo de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Daniel,
Thank you for your feedback.
We are sorry to hear that you have such an impression of our platform. We guarantee fair play, transparency of financial transactions and compliance with all licensing requirements. If you have any difficulties or questions regarding your account, payments or bonus terms, please contact our support team. We are ready to review your situation in detail and provide assistance.
We strive for a fair dialog and hope to resolve all misunderstandings. We’re here to make your experience even better.
Kind Regards,
StayCasino Team
Stole my winnings refused to give me my…
Stole my winnings refused to give me my 800 withdrawal
Gave me back 150 and kept the rest saying they had some cash out rule but the 650 never got returned either
Complete scam
30 de abril de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Felicity,
Thank you for your feedback.
We truly understand your frustration, it's completely natural to feel disappointed in a situation like this. Please know that we do not take these matters lightly. However, as outlined in our Bonus Terms and Conditions, which were accepted upon registration, the maximum withdrawal amount from any free spins bonus is capped at 150 AUD. This rule ensures fair and consistent gameplay for all our users.
Based on this policy, your withdrawal request was canceled, and your balance was adjusted to reflect the maximum amount eligible for withdrawal — 150 AUD. The total amount of your balance is the amount of funds that is technically available for withdrawal, however, the check for accordance with the rules takes place directly when you request a withdrawal. Unfortunately, the amount that exceeds the maximum allowable withdrawal amount will be deducted from your balance by the system. We hope for your understanding in this situation.
If you ever need anything or have more questions, don’t hesitate to reach out. We’re here to make your experience even better.
Kind Regards,
Stay Casino Team
StayCasino - Fraudulent Casino - Stole My Winnings!
StayCasino fraudulently confiscated 3600 AUD of my winnings. They misrepresented terms, applied hidden rules retroactively, and stole my money. I won 3900 AUD, which they initially confirmed, then canceled, citing a hidden "maximum cashout" rule. This rule was never clearly presented to me. They used a false calculation (30 x 10 = 300 AUD) to justify their theft. They refuse to provide my betting history. I am a resident of Melbourne , Australia, and I demand that others avoid this fraudulent casino
22 de marzo de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Mike,
Thank you for your feedback.
We understand your frustration and sincerely regret that you feel this way about your experience at our casino. Our goal is always to provide a fair and transparent gaming environment, and we take all concerns seriously.
Regarding your withdrawal, we would like to clarify that the maximum cashout rule for bonuses is clearly stated in our Terms & Conditions, which are accepted by all players upon registration. In this case, the rule limits winnings from the bonus to 10x the bonus amount, which was applied to your account. We understand that this may not have been the outcome you expected, and we truly regret any confusion.
We strive to ensure that all players have access to their transaction and betting history. If you require any further details, we are more than happy to assist—please contact our support team, and we will provide any available information. Your feedback is valuable to us, and we will use it to improve clarity in our communication regarding bonus terms. We appreciate your time and hope to provide you with a more positive experience in the future.
Feel free to contact us with any questions you may have.
Best regards,
Stay Casino Team
Dodgy site I deposited using my wife's…
Dodgy site I deposited using my wife's card to a joint bank acc I verified everything my acc fully verified but coz I got a win and tried to withdraw they took my money saying I've done the wrong thing there theirs can't trust good to take thousands but can't pay out what they should. it was my bank acc. But I used my wife's card that is attached to my acc.
11 de marzo de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Ron,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your verification and withdrawal process.
However, we would like to note that it's strictly prohibited to use other people's payment methods and such violations may lead to the closure of your account with a possibility of confiscation of all winnings gained in violation of T&C
We sincerely regret to inform you that the violation of our Terms and Conditions has resulted in the closure of your account, as well as the confiscation of any winnings. The amount of your deposit that was made using a third-party method has been refunded to you.
We understand that this news may be disappointing, however we acted in accordance with established rules.
Thank you for your understanding.
Kind Regards,
Stay Casino Team
Nice casino experience
Customer service and the experience in general is great. Wish many of my favorite slot games here weren’t set to pay out at only 94% RTP :( but there is lots of choice. Bonuses are excellent
Minus one star because of some games tendency to crash and reload for some reason. Using mobile Safari
24 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Sam,
Thank you for taking the time to write the feedback. It means a lot to us.
We are pleased to know that your experience was such a pleasant one and that our support team is always on service.
We are truly delighted to hear that you value the bonuses and the diverse selection of games we offer. We continuously work to provide a wide array of exciting games and attractive bonuses to ensure that our players have the best possible time while engaging with our platform.
It is a true pity that you faced some difficulties with some games. However, we kindly recommend you switch to Chrome browser to avoid the troubles.
If you ever need anything or have more questions, don’t hesitate to reach out. We’re here to make your experience even better.
Kind Regards,
Stay Casino Team
Respuesta de Stay Casino
Dear Alistair,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your gameplay.
We would like to extend our heartfelt apologies for the fact that your recent experience at our casino fell short of your expectations.
To better understand the situation and address your concerns effectively, we kindly ask you to reach out to us directly. Please provide us with a detailed description of the issue you encountered, as well as any specific circumstances that contributed to your dissatisfaction. Your insights are invaluable to us, and we appreciate your willingness to help us improve our services.
Thank you for your understanding, and we look forward to hearing from you soon.
Kind Regards,
Stay Casino Team
Staycasino is my go to place with all…
Staycasino is my go to place with all the best slots I have ever played i have won alot since being a member and love the VIP and bonuses they offer 100% best online casino
15 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Emily,
Thank you for taking the time to write the feedback. It means a lot to us.
We are thrilled to know that your experience with Stay Casino was pleasant and exciting.
We are glad to hear that you found your favourite slots and had some wins.
Moreover, we are truly delighted to learn that your expectations regarding Vip membership and bonuses were met. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Kind Regards,
Stay Casino Team
Great site
Really enjoying the site so far, the bonuses have been great and I feel everyone is great to talk to if needing help with anything ☺️
1 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Ash,
Thank you for taking the time to write the feedback. It means a lot to us.
We are pleased to hear that you enjoyed our bonuses as well as our site in general.
We are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.
If you have any questions, please do not hesitate to reach out to our team at any time. We are always available to assist you in any way we can.
Kind Regards,
Stay Casino Team
As a long-term user of Stay Casino
As a long-term user of Stay Casino, I can confidently say that my experience has been nothing short of exceptional.
From the moment I first logged in, I was impressed by how intuitive and easy to navigate Stay Casino’s website is. Whether I’m on my computer or mobile device, the experience is seamless. The layout is clean, and everything from browsing games to making deposits is straightforward. There’s no unnecessary clutter, making it easy to find what you’re looking for.
I also love that Stay Casino has an extensive selection of games that I’ve enjoyed and had some big wins on!!!!
As a long-term player, fairness and security are paramount for me. Stay Casino uses advanced encryption technology to protect my personal and financial details, so I always feel safe when making deposits or withdrawals. I feel I can trust that I’m getting a genuine and safe gaming experience.
9 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Jenna,
Thank you for your feedback. It holds significant value for us.
We’re happy to hear that your long-term experience with Stay Casino has been exceptional. It’s great to know that our website’s design and navigation on both desktop and mobile have enhanced your gaming experience. We’re also thrilled that you’ve enjoyed our game selection.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Kind Regards,
Stay Casino Team
Stay casino has exceeded my…
Stay casino has exceeded my expectations as the best online gaming platform I've played on. The rapid payout process is commendable! Being a VIP comes with distinct perks. Live chat assistance is always prompt. The bonuses and cashback programs are excellent too. Although receiving more no-deposit bonuses via email would be an improvement, this casino site remains the best I've experienced, and I highly recommend playing here.
8 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Adrienne,
Thank you for taking the time to write the feedback. It means a lot to us.
We're thrilled to hear that Stay Casino has exceeded your expectations and that you’ve had a great experience with our rapid payout process, VIP services, live chat assistance, and bonus programs.
We’re grateful for your recommendation and look forward to providing you with even more exciting experiences in the future!
Kind Regards,
Stay Casino Team
Stay casino world class gaming
Stay casino: Boasting a vast library of top-tier slots and from renowned providers and Evolution Gaming, Stay Casino offers a visually appealing platform with seamless navigation for both new and experienced players. Their generous welcome bonus package, including free spins and deposit matches, is particularly enticing, although players should carefully review the wagering requirements. While the mobile app provides a smooth gaming experience, and if a technical difficulty or even a non-understanding of the T&C users can find the customer support response time fast and professional, allways cheerful and pilot. Overall, Stay Casino stands out as a reliable choice for players looking for a diverse selection of games and attractive bonus offers with quick deposit, verification process and straight forward withdrawals.
My rating for Stay Casino would be 10/10 with experience being nothing but shown that you can play at Stay Casino with confidence.
8 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Joel,
Thank you very much for your positive feedback!
We are delighted to hear that you’re enjoying the variety of games, the seamless navigation, and the generous bonus offers we provide.
It’s great to know that our customer support team has been helpful and quick to assist you, ensuring a smooth experience.
We’ll continue working hard to maintain the high standards that you’ve enjoyed.
We look forward to more great times ahead!
Kind Regards,
Stay Casino Team
Best online casino hands down!!
Stay casino is wild!
I’ve played so many different casinos online and not only do I win more money more often
The VIP service is second to none!
My VIP manager gives me bonuses all the time to keep me playing and winning $$
7 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear The Dizza,
Thank you for the fantastic feedback!
We're thrilled to hear that Stay Casino is standing out for you and that you're winning more often—there’s nothing better than having a great experience and seeing the rewards!
We’re also so happy to know that our VIP service is making a difference for you. Our VIP managers are dedicated to ensuring you feel valued and supported, and it’s great to hear you’re enjoying the bonuses and attention.
We appreciate you being part of the Stay Casino family.
Kind Regards,
Stay Casino Team
Easy withdrawal
Easy withdrawal within minutes and great selection of games
5 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Customer,
We sincerely appreciate you taking the time to share your feedback with us!
Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.
Kind Regards,
Stay Casino Team
STAY - On A Higher Level
StayCasino has a very lovely bonus program including the hall of fame, where so many levels are!! It's more than a casino, I fell in love with StayCasino :) ... Also, I never saw another Casino with such an huge offer of games, slots and providers!! It's awesome... The VIP support is very friendly and personally, of course I feel a special familiar atmosphere.. ! Nice greez to my STAY FAMILY ;)
6 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Ludwig,
We would like to express our heartfelt gratitude for your feedback.
We're happy to hear that you’ve fallen in love with StayCasino and our bonus program, It's great to know you enjoy our wide variety of games, slots, and providers.
We also take pride in our VIP support and the friendly atmosphere, we strive to create for all our players. It’s amazing to hear you feel like part of the StayCasino family, and we're thrilled to have you with us.
If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.
Kind Regards,
Stay Casino Team
Bekomme jeden Tag eine SMS Werbung
Bekomme jeden Tag eine SMS Werbung, wie kann man das abstellen, totaler Terror!!!
Blockieren funktioniert nicht!!
2 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Sehr geehrter Herr Roland,
Es tut uns leid, dass Sie Schwierigkeiten mit dem SMS-Abonnement hatten und dass Ihnen dadurch Unannehmlichkeiten entstanden sind. Wir möchten Sie darauf hinweisen, dass Sie den Erhalt von Werbebotschaften in Ihrem Profil auf der Registerkarte Allgemein abbestellen können.
Sollte es Probleme damit geben, kontaktieren Sie bitte unser Support-Team per Chat oder E-Mail (support@staycasino.com), damit wir das Problem lösen können.
Sollten Sie noch weitere Fragen oder Bedenken haben oder eine weitere Klärung benötigen, zögern Sie bitte nicht, sich mit uns in Verbindung zu setzen.
Mit freundlichen Grüßen,
Stay Casino Team
I love this casino
I love this casino, so much. Play it everyday, good free no deposit bonus
1 de febrero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Nicole,
We sincerely appreciate you taking the time to share your feedback with us!
Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.
Kind Regards,
Stay Casino Team
The initial bonus system is pathetic
The initial bonus system is pathetic. Withdrawing money is pathetic. It's all pathetic. Wasted my money quickly, having made 4 deposits, on this dubious"business". Why does the nz Govt allow this?
20 de enero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Dominic,
Thank you for contacting us and sharing your concerns.
We would like to express our heartfelt apologies for the experience you encountered during your visit to our casino. We sincerely apologize that your experience with our casino did not meet your expectations.
We kindly encourage you to reach out to us directly through our live chat or via email. This will allow us to engage in a more detailed discussion regarding the issue you have encountered.
Our support team will be happy to investigate and assist promptly.
Let us note that we are a licensed casino and our aim is to provide unique gaming excitement.
Your satisfaction is of utmost importance to us. We are dedicated to ensuring that your experience is as seamless and enjoyable as possible.
Kind Regards,
Stay Casino Team
Punters Scam site beware of this scam site that…
Punters beware of this scam site that pretends to be a real online casino they are happy enough to take your money but when it comes down to paying a withdrawal it's near impossible to get it from them they will make U jump thru hoop after hoop with absolutely ridiculous demands I spent two weeks doing everything they asked while trying to organise my mother's funeral with everything sent thru they then suspended my account then confiscated 4500 for some made up bullshit excuses beware of this scam do not deposit into there so called Casino I will put this warning up everywhere on social media I've notified ASIC and the authority about them
4 de enero de 2025
Opinión espontánea
Respuesta de Stay Casino
Dear Dean,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your withdrawal process.
We understand how much effort and enthusiasm you invest in your gameplay and that you would like to receive your winnings as fast as possible.
However, before the cashout, the casino reserves the right to request some documents to verify your identity.
We can require ID, payment systems, utility bills еtc for that purpose.
Let us note that the Casino identity verification procedure requires the User to provide documents with several requirements, depending on the type of document, the requirement may vary.
The purpose of this verification process is twofold. Firstly, it is to confirm the identity, age, and residential address of our players. By doing so, we comply with legal and regulatory obligations, such as anti-money laundering (AML) and know your customer (KYC) regulations. Secondly, this process helps us ensure the integrity and fairness of our gaming platform, as it prevents unauthorized individuals, including minors, from accessing our services.
In addition, let us add that we are a licensed casino, which is owned and operated by Hollycorn N.V. Due to this fact, we always strive to provide only high-quality services.
It is our sincere wish that your future experiences will be more pleasant and the withdrawal process smoother as well as verification. We kindly ask you to contact our support team in case of any issues and we will be more than happy to resolve and help you with any case.
Kind Regards,
Stay Casino Team
Respuesta de Stay Casino
Dear Tariq,
Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your gameplay.
We understand how much effort and enthusiasm you invest in your gameplay, and it is our sincere wish that your future experiences will be more rewarding and enjoyable.
The mechanics of all slot machines are indeed based on chance, and outcomes can vary from session to session.
We sincerely hope that the next time the luck will be on your side.
Your satisfaction is of utmost importance to us.
Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us.
Kind Regards,
Stay Casino Team
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