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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought an AC unit in the middle of a heatwave, which arrived earlier than the estilated delivery date. Even though that unit arrived with damage from transport, they immediately arranged a... Ver más

Valorada con 1 estrellas sobre 5

Taking them to court. Supplied balancers which failed and caused my batteries from them to fail and killed a £1800 3d printer. Ben the son of owner emailed saying can independently charge batteries in... Ver más

Valorada con 5 estrellas sobre 5

So.......problem with my Sterling 12v-60a Pro Charge Ultra battery charger. You send a message, almost instant reply, fill in a form, follow up with discussion about problem and sending unit for repai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a refreshing company. The 4yr old split charger on our camper had stopped working. Before replacing I rang Sterling's tech support. They talked me through a factory reset to no avail. They said t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento eléctrico

Escrito por la empresa

Providing industry leading power electronic solutions to all modern power problems. Including Lithium systems, off-grid solar installs and modern DC/DC and AC/DC distribution. We pride ourselves on our products and keeping our customers happy- as the best item in the world could be ruined by poor support or poor direction. Let us help.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,7

Todas las opiniones

(29)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had an issue with my batteries

Had an issue with my batteries. Contacted the technical team and arranged to bring my motorhome in for them to check. They resolved the issue swiftly and professionally.
A big shout out to Will and the team for such excellent service - many thanks!

3 de febrero de 2023
Opinión espontánea
Logotipo de Sterling Power

Respuesta de Sterling Power

Thanks Steven! Will is pretty good, we like him around! :)

Valorada con 5 estrellas sobre 5

Absolutely Amazing Service

From the initial phone call to the finished repaired inverter, I have to say that Sterling have been fantastic.

My boat maintenance guy was quoting me £1500 for a new inverter, but Owen at Sterling rebuilt my inverter at a total cost of £366 inc VAT. Highly recommend.

An absolutely fantastic experience from start to finish.

Thanks guys 😊😊😊

31 de enero de 2023
Opinión espontánea
Logotipo de Sterling Power

Respuesta de Sterling Power

No worries Phil!
It was our pleasure :)

Valorada con 5 estrellas sobre 5

Quality and after sales service superb

After 10 years of excellent service from my battery to battery charger I messed it up when I was working on my camper van. I contacted Stirling Power and they said to send it in and we will have a look.

Owen contacted me promptly and said its all fixed for you. I was amazed and just so pleased. He told me the cost of the repair which was very reasonable to say the least. It was sent back to me very quickly. From me sending it to recieving it back was just 6 days.

Stirling Power Products Ltd are truly an excellent company to deal with both for quality products and are second to none regarding after sales service.

Thank you so much Owen and Sterling Power.

17 de noviembre de 2022
Opinión espontánea
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Respuesta de Sterling Power

Hello Mr, Seddon-

We're happy to help! I'm sure Owen's already read this and he sends his thanks :)

Valorada con 5 estrellas sobre 5

SIMPLY THE BEST !

EXCELLENT GOOD OLD FASHIONED PROFESSIONAL CUSTOMER SERVICE ! TOP SPEC QUALITY ITEMS WITH BACK UP FROM A GREAT STAFF.

6 de agosto de 2022
Opinión espontánea
Logotipo de Sterling Power

Respuesta de Sterling Power

Cheers Ed! We do try our best :)

Valorada con 5 estrellas sobre 5

What a refreshing company

What a refreshing company. The 4yr old split charger on our camper had stopped working. Before replacing I rang Sterling's tech support. They talked me through a factory reset to no avail. They said to send the unit to them & they'd have a look no problem even though it wasn't in warranty. I sent the unit on Monday afternoon, Tuesday morning I had an email saying it was a blown capacitor & it had been replaced. 9am Wednesday morning I got the item back by DPD next day. NO CHARGE!!!! In this day & age totally blown away by their service. £200 saved !!!!

8 de julio de 2022
Opinión espontánea
Logotipo de Sterling Power

Respuesta de Sterling Power

Hi Kevin! Glad to have been of help! Give us another call if we're ever needed.

Valorada con 5 estrellas sobre 5

Thank you Sterling Power UK

Thank you Sterling Power UK

The alternator on my boat, which was controlled by a Sterling Power Pro Reg BW Regulator suffered a dramatic failure when the water pump seal failed. When I connected the regulator to the new alternator, it failed to charge. Being a sealed unit I had no alternative to send it to Sterling Power to be checked out.

The regulator was sent on Tuesday lunchtime, at 10:00 on Wednesday I received a phone call from Sterling Power informing me that there was a small issue that they had dealt with and the Regulator would be returned to me, free of charge. It’s 11:00 on Thursday and the repaired regulator is sitting in front of me.

Outstanding service you guys at Sterling Power. Thank you so much

19 de mayo de 2022
Opinión espontánea
Logotipo de Sterling Power

Respuesta de Sterling Power

Cheers David! Sorry for the late response, but we do try!

Valorada con 5 estrellas sobre 5

I’ve had there products for quite a few…

I’ve had there products for quite a few years on a no of boats I’ve had
I recently had a problem in that I lost a few accessories
In exchanging a pro combi inverter over to a new boat
I contacted sterling power to see if they could help even thou the bit of equipment was now discontinued
To my amazement they sorted me out from one phone call and deliverred next day
I can not fault there products
I can not fault there customer relations
100% 100%
Thanks sterling power

Gadgit
NB Gadgits Coral

20 de enero de 2022
Opinión espontánea
Logotipo de Sterling Power

Respuesta de Sterling Power

Thanks Gadjit!!

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