I visited Sterling Home today, I hadn’t been in a while and when I walked in was a bit confused as to where I was going..then out of the blue appeared Elaine whom I can only describe as the most frie... Ver más
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I visited Sterling Home today, I hadn’t been in a while and when I walked in was a bit confused as to where I was going..then out of the blue appeared Elaine whom I can only describe as the most frie... Ver más
La empresa ha respondido
Sales assistant was friendly and took time to talk and show us our options. We didn't feel hurried or pressured which was good. We are looking forward to our order in December. A good experience all r... Ver más
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Conor was incredibly helpful. Buying a mattress is more complex than you might think. His straightforward explanations allowed us to browse the options and not feel pushed into a sale. I’m looking for... Ver más
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Great service from start to finish, from Steven, Brian and Dylan, also from the measuring and fitting team. We needed carpets in a hurry but they all rose to the challenge and made it happen superq... Ver más
La empresa ha respondido
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Reino Unido
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Great experience, all good and Lauren Grant was super helpful.

Respuesta de Sterling Home - Tillicoultry
Donna was fantastic, didn’t rush us and made it easy to spend so much money!! Would defo recommend Donna if you want easy, friendly good customer service. Thanks Donna 😊

Respuesta de Sterling Home - Tillicoultry
Knowledge and assistance of sales person, steven McKelvie

Respuesta de Sterling Home - Tillicoultry
Excellent customer service from start to finish.
I recently purchased a sofa and on 2 occasions prior to buying I dealt with Amy Ireland who was welcoming, knowledgeable, and patient while I asked questions and compared options. The communication between us was clear and professional and I have no hesitation in recommending Sterling in Tillicoultry.

Respuesta de Sterling Home - Tillicoultry
Lauren was very helpful, friendly and knowledgeable, whilst processing my order. All the other sales staff we spoke with were also friendly and helpful.

Respuesta de Sterling Home - Tillicoultry
Hi We would like to congratulate you on excellent customer service. We visited your store and bought a number of items , everyone that we encountered were courteous, knowledgeble and helpful, a pleasure to deal with ! After sales and deliveries were perfect, many thanks.

Respuesta de Sterling Home - Tillicoultry
Once we had seen the sofa and sat in it Elaine came over and helped us with the order. Elaine was brilliant and even though we decided to change the colour it was done without any problems. Elaine has been fantastic.

Respuesta de Sterling Home - Tillicoultry
Sales Manager Michael was incredibly helpful and very friendly.

Respuesta de Sterling Home - Tillicoultry
Good variety of sofas and armchairs all available to sit and try out
Good range of colours and fabrics though salesman did not know full range of options but was able to find out

Respuesta de Sterling Home - Tillicoultry
Service was excellent and staff member Barry Duff was very professional and explained about the different categories of leather. Great buying experience.

Respuesta de Sterling Home - Tillicoultry
Very helpful member of staff and easy to order. Delivered quickly too.

Respuesta de Sterling Home - Tillicoultry
Friendly knowledgeable staff member that took the time to explain. Thank you Barry!

Respuesta de Sterling Home - Tillicoultry
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones
Found the experience friendly and professional
Very good selection of quality furniture
Staff extremely helpful and knowledgeable
Delivery easy to arrange once we were given a date to pick up our old furniture
A special thanks to Scott in sales

Respuesta de Sterling Home - Tillicoultry
Staff were so accommodating, even when I changed my mind to another sofa last minute.

Respuesta de Sterling Home - Tillicoultry
Fabulous customer service and great range of sofas
Lauren Grant was especially helpful. Sterling are lucky to have her

Respuesta de Sterling Home - Tillicoultry
We had the most amazing service from Elijah Rube who helped us buy. New mattress for my elderly friend
She was kind and very understanding. Very supportive and helpful.

Respuesta de Sterling Home - Tillicoultry
Very helpful staff . Never felt any pressure when buying a sofa

Respuesta de Sterling Home - Tillicoultry
Very good so helpful and nice to deal with

Respuesta de Sterling Home - Tillicoultry
Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great 5 star customer service , all staff were friendly and welcoming .

Respuesta de Sterling Home - Tillicoultry
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes.
Sharon was very patient and nothing was too much trouble.
As we were unsure on our sizes, she sent us a quote with details that we could access later at our convenience.
Once home, I had several follow up questions and called the garden centre a number of times. Every time, Sharon called me back and went out her way to find out answers to my questions.
The follow up for process from her has also been very pleasing.
This experience has left a favourable impression.
Sterling this is excellent customer service that you should be proud.
Sharon, thank you ☺️

Respuesta de Sterling Home - Tillicoultry
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