We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... Ver más
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We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... Ver más
La empresa ha respondido
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... Ver más
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Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... Ver más
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We had the most amazing service from Elijah Rube who helped us buy. New mattress for my elderly friend She was kind and very understanding. Very supportive and helpful.
La empresa ha respondido
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Reino Unido
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Friendly, knowledgeable attention from young saleslady.

Respuesta de Sterling Home - Tillicoultry
Fin was very helpful and patience with us. Almost stole his tape measure, and he helped us move furniture.

Respuesta de Sterling Home - Tillicoultry
Great customer service and the lady called me back within 5 mins with an update

Respuesta de Sterling Home - Tillicoultry
Very helpful staff within the store and on the phone

Respuesta de Sterling Home - Tillicoultry
I took my 89 year old mother for lunch in the store, we ordered 2 rolls in bacon and sausage, also 2 cups of tea. I asked if the rolls could be delivered with the tea, informed no problem. When the buzzer gadget went off the food ready I picked up the rolls on table, no tea. We soon discovered the butter applied heavily and bacon and sausage slightly warm. We scraped most of the butter off, I then went up to ask about our Tea! I was informed the needed evidence we had purchased 2 Cups of Tea. I went back to table and found the receipt, after close examination I was told I would need to Wait. I then asked if she would take the buzzer which was still going off. The staff member said no, I then had to lay it on the food pickup table. I then asked another member of staff about the Tea, she left and returned, heavily placing the tray on the table and marched off. My tea pot was leaking and produced a puddle on table. The Comical event was all captured on their CCTV. If they take the time to view this, they will see how Exactly as I said, this saga played out.

Respuesta de Sterling Home - Tillicoultry
Steven and the team in the Flooring dept ( this includes the fitters too! ) have been superb, 4 rooms down, 2 more rooms to go!

Respuesta de Sterling Home - Tillicoultry
Great choice and were flexible about location for collection

Respuesta de Sterling Home - Tillicoultry
The standard of the carpet fitting was perfect . With respect to the mattresses this was not so good as they will have to be returned to the manufacturer for replacement as the zips did not align .

Respuesta de Sterling Home - Tillicoultry
I was at Sterling, Tillicoultry, today with my mum and we were given such a lovely welcome by Elaine. She then directed to us to the place we wanted to see.
In the department, we were greeted by Evija whose customer service skills are excellent. So helpful.👏🏻👏🏻

Respuesta de Sterling Home - Tillicoultry
We went in just to look for inspiration and we ended up coming away with a beautiful 4 seater sofa. Lauren was so helpful from the minute she introduced her self, explaining options / fabrics. Such an easy process. The manager David was also very helpful! Will definitely be back for more furniture!

Respuesta de Sterling Home - Tillicoultry
Went to Sterling Mills to buy a sofa. Michael Neish gave us space to consider our options and time to make our decision without any undue pressure. He was very helpful and informative and a pleasure to deal with instead of sales folk who hover over you. Thanks Michael.

Respuesta de Sterling Home - Tillicoultry
Plenty of choices and lovely environment to view the furniture. Lauren was very helpful and knowledgeable

Respuesta de Sterling Home - Tillicoultry
Finlay was very polite and had lots of patience with us while we took our time to pick a dining table and chairs.Nothing was too much bother.

Respuesta de Sterling Home - Tillicoultry
We were met by friendly staff when my wife and I were looking for a new suite. All our questions were answered by Barry in their Tillicoultry store , who was very helpful and gave us time in us making our choice.

Respuesta de Sterling Home - Tillicoultry
Lewis was very helpful and a pleasure to deal with

Respuesta de Sterling Home - Tillicoultry
Great range of quality sofa displays.
Couldn't fault the service I got from the sales rep.
Super friendly, very knowledgeable on all aspects of the Duresta sofas I was interested in and other.
I visited the store several times and she was very patient with all my questions, while I was trying to reach a decision.
Giving me quality time. Helped me find the perfect sofa for my living room and even gave me some fab tips on how to style it 😊.
I’m very satisfied and would highly recommend.

Respuesta de Sterling Home - Tillicoultry
Fabulous shopping experience at the flagship Tillicoultry store today, was greeted at the entrance by Elaine and can't praise her excellent customer service enough, friendly, knowledgeable and a joy to be around, a true asset to the store. Ava in the bed department was the cherry on the top of our visit, made the whole buying experience hassle free - 5***** service with a smile!

Respuesta de Sterling Home - Tillicoultry
Just visited the store today bought a 3 and 2 seaters was served by Michael Neish wasn't pushy and took his time to show and explain everything about the recliners and delivery would definitely recommend speaking to him if you are buying anything good guy

Respuesta de Sterling Home - Tillicoultry

Respuesta de Sterling Home - Tillicoultry
Easy to deal with very helpful sales staff

Respuesta de Sterling Home - Tillicoultry
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