Sterling Home - Tillicoultry Opiniones 

910
TrustScore: 4.5 sobre 5

4,7

76 Moss Road, FK13 6NS Tillicoultry, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had the most amazing service from Elijah Rube who helped us buy. New mattress for my elderly friend She was kind and very understanding. Very supportive and helpful.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Información de contacto

  • 76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Reino Unido

  • 01259 750655

4,7

Excelente

TrustScore: 4.5 sobre 5

910 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(910)

1122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Satisfying visit (and sale).

Friendly, knowledgeable attention from young saleslady.

28 de marzo de 2026
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Respuesta de Sterling Home - Tillicoultry

Hi

Thank you for taking the time to leave a review.

We’re very pleased to hear that our sales assistant provided friendly and knowledgeable service.

Your feedback is greatly appreciated.

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Fin was very helpful and patience with…

Fin was very helpful and patience with us. Almost stole his tape measure, and he helped us move furniture.

9 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Russell,

Thank you so much for your lovely feedback.

We’re delighted to hear that Fin was helpful and patient, and that he went the extra mile to help you move furniture! We’ll be sure to pass on your kind words to him — and we’re glad the tape measure made it back safely too 😊

We hope to welcome you again soon.

Thank you for choosing Sterling Home Aberdeen

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and the lady called me back within 5 mins with an update

26 de marzo de 2026
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Respuesta de Sterling Home - Tillicoultry

Hi Hannah,

Thank you for your kind feedback.

We’re really pleased to hear that you received a prompt call back from Anna and that our customer service met your expectations.

We will be sure to pass your comments on to the team.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Very helpful staff within the store and…

Very helpful staff within the store and on the phone

24 de marzo de 2026
Logotipo de Sterling Home - Tillicoultry

Respuesta de Sterling Home - Tillicoultry

Hi Sheila,

Thank you for your kind feedback.

We’re delighted to hear that our team was helpful both in person and over the phone. I’ll be sure to pass your comments on to the staff, as positive feedback like this is always appreciated.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Valorada con 1 estrellas sobre 5

I took my 89 year old mother for lunch…

I took my 89 year old mother for lunch in the store, we ordered 2 rolls in bacon and sausage, also 2 cups of tea. I asked if the rolls could be delivered with the tea, informed no problem. When the buzzer gadget went off the food ready I picked up the rolls on table, no tea. We soon discovered the butter applied heavily and bacon and sausage slightly warm. We scraped most of the butter off, I then went up to ask about our Tea! I was informed the needed evidence we had purchased 2 Cups of Tea. I went back to table and found the receipt, after close examination I was told I would need to Wait. I then asked if she would take the buzzer which was still going off. The staff member said no, I then had to lay it on the food pickup table. I then asked another member of staff about the Tea, she left and returned, heavily placing the tray on the table and marched off. My tea pot was leaking and produced a puddle on table. The Comical event was all captured on their CCTV. If they take the time to view this, they will see how Exactly as I said, this saga played out.

9 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Good Afternoon Jim,

Further to your feedback regarding our Mill Cafe, we would like to offer you a return visit, on us, by way of an apology. If you could ask for Eileen Mackay, who is the Mill Cafe manager.

Thank you again for your feedback and we hope you enjoy your return visit.

Kind Regards

The Sterling Home Team

Good Morning Jim,

Thank you for taking the time to share your feedback.

We are very sorry to hear about your experience and apologise for the inconvenience and frustration this caused, particularly during your visit with your mother.

We appreciate you bringing these matters to our attention. Please be assured that your comments have been passed on to the store management team for review so that the appropriate action can be taken and improvements made.

Thank you again for your feedback.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Steven and the team in the Flooring…

Steven and the team in the Flooring dept ( this includes the fitters too! ) have been superb, 4 rooms down, 2 more rooms to go!

20 de marzo de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hello,

Thank you so much for taking the time to share this feedback.

We’re delighted to hear that Steven and the entire Flooring team, including the fitters, have been great.

Completing four rooms already is a great achievement, and we’ll be sure to pass on your kind words to the team as they continue with the remaining two rooms.

Thank you for choosing Sterling Home Tillicoultry —we really appreciate it.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Great choice and were flexible about…

Great choice and were flexible about location for collection

25 de febrero de 2026
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Respuesta de Sterling Home - Tillicoultry

HI Joanna,

Thank you for the positive feedback.

We’re glad the choice met your expectations and that the flexible collection arrangements were helpful.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 4 estrellas sobre 5

The standard of the carpet fitting & supply of matresses

The standard of the carpet fitting was perfect . With respect to the mattresses this was not so good as they will have to be returned to the manufacturer for replacement as the zips did not align .

24 de marzo de 2026
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Respuesta de Sterling Home - Tillicoultry

Hi Clifford,

We appear to have received part of a feedback, please feel free to re-do this.

We do hope your fitting was a pleasant experience.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Lovely welcome. Excellent customer service.

I was at Sterling, Tillicoultry, today with my mum and we were given such a lovely welcome by Elaine. She then directed to us to the place we wanted to see.
In the department, we were greeted by Evija whose customer service skills are excellent. So helpful.👏🏻👏🏻

6 de abril de 2026
Opinión espontánea
Logotipo de Sterling Home - Tillicoultry

Respuesta de Sterling Home - Tillicoultry

Good Morning,

Thank you so much for taking the time to share your lovely feedback.

We’re delighted to hear that you and your mum received such a warm welcome from Elaine, and that Evija provided excellent customer service in the department. We’ll be sure to pass on your kind words to them both, as recognition like this means a great deal to our team.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

We went in just to look for inspiration…

We went in just to look for inspiration and we ended up coming away with a beautiful 4 seater sofa. Lauren was so helpful from the minute she introduced her self, explaining options / fabrics. Such an easy process. The manager David was also very helpful! Will definitely be back for more furniture!

5 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Rhegan,

Thank you so much for your lovely feedback.

We’re delighted to hear that what started as a visit for inspiration ended with you finding the perfect four‑seater sofa! Lauren will be thrilled to know her help with fabrics and options made the process easy, and I’ll be sure to pass on your kind words to David as well.

Thank you again for choosing Sterling Home Tillicoultry and look forward to welcoming you back when you’re ready for more furniture.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

No Pressure

Went to Sterling Mills to buy a sofa. Michael Neish gave us space to consider our options and time to make our decision without any undue pressure. He was very helpful and informative and a pleasure to deal with instead of sales folk who hover over you. Thanks Michael.

6 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Magi,

Thank you very much for taking the time to share your feedback with us.

We’re delighted to hear that Michael made your visit to Sterling Home Tillicoultry so positive by giving you the space and time to consider your options without any pressure. Providing helpful, informative service in a relaxed environment is exactly what we aim for, and your comments perfectly reflect that.

We’ll be sure to pass your kind words on to Michael.

Thank you again for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Plenty of choices and lovely…

Plenty of choices and lovely environment to view the furniture. Lauren was very helpful and knowledgeable

6 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Anne,

Thank you for your lovely feedback.

We’re so pleased to hear you enjoyed the range of furniture and our showroom. Lauren will be delighted to know her knowledge and helpfulness made a positive impression.

We look forward to welcoming you back again soon.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Happy customer

Finlay was very polite and had lots of patience with us while we took our time to pick a dining table and chairs.Nothing was too much bother.

6 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Good Morning John,

Thank you very much for taking the time to share your feedback.

We’re delighted to hear about your positive experience with Finlay. He takes great pride in providing patient, attentive service, and your kind comments will certainly be passed on to him.

We hope you enjoy your dining table and chairs and look forward to welcoming you again in the future.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 4 estrellas sobre 5

We were met by friendly staff when my…

We were met by friendly staff when my wife and I were looking for a new suite. All our questions were answered by Barry in their Tillicoultry store , who was very helpful and gave us time in us making our choice.

5 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Bill

Thank you so much for taking the time to leave this lovely review.
We’re delighted to hear that you and your wife had such a positive experience in our Tillicoultry store.
Barry will be thrilled to know his friendly assistance and guidance helped you feel comfortable while choosing your new suite. We’re proud to have him on the team.

If there’s anything else we can help with, please don’t hesitate to get in touch. Thanks for choosing us!

Enjoy your new suite!

Kind Regards
The Sterling Home Team

Valorada con 5 estrellas sobre 5

Lewis was very helpful and a pleasure…

Lewis was very helpful and a pleasure to deal with

5 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Douglas,

Thank you so much for your feedback

We're delighted to hear that Lewis was able to assist you and made the experience a pleasure. We'll be sure to pass your comments on to him—it will mean a lot.

Thanks for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Very pleased with the service primarily.

Great range of quality sofa displays.
Couldn't fault the service I got from the sales rep.
Super friendly, very knowledgeable on all aspects of the Duresta sofas I was interested in and other.
I visited the store several times and she was very patient with all my questions, while I was trying to reach a decision.
Giving me quality time. Helped me find the perfect sofa for my living room and even gave me some fab tips on how to style it 😊.
I’m very satisfied and would highly recommend.

2 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hi Anne-Marie,

Thank you so much for your wonderful review!

We’re delighted to hear that you enjoyed our range of sofas and that our sales representative provided such friendly, knowledgeable, and patient service throughout your visits.

It’s great to know we could help you find the perfect Duresta sofa for your living room — and that the styling tips were helpful too!

Your recommendation means a lot to us.

Enjoy your beautiful new sofa and thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Fabulous shopping experience

Fabulous shopping experience at the flagship Tillicoultry store today, was greeted at the entrance by Elaine and can't praise her excellent customer service enough, friendly, knowledgeable and a joy to be around, a true asset to the store. Ava in the bed department was the cherry on the top of our visit, made the whole buying experience hassle free - 5***** service with a smile!

4 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hello Denise,

Thank you so much for taking the time to share your wonderful feedback.

We’re delighted to hear that Elaine made such a positive first impression with her friendly and knowledgeable approach. She truly is an asset to our team, and your kind words will mean a great deal to her.

We’re equally thrilled that Ava was able to make your visit even better by providing a smooth and hassle‑free buying experience in our bed department.

Delivering service with a smile is exactly what we strive for, and it’s fantastic to know she achieved that for you. We really appreciate your 5‑star review and are so pleased you had such an enjoyable visit. We look forward to welcoming you back again soon!

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Just visited the store today bought a 3…

Just visited the store today bought a 3 and 2 seaters was served by Michael Neish wasn't pushy and took his time to show and explain everything about the recliners and delivery would definitely recommend speaking to him if you are buying anything good guy

4 de abril de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hello James,

Thank you so much for taking the time to share your feedback and experience!

We’re delighted to hear that Michael was able to help you choose your new sofas and made the process relaxed and informative.

We’re proud to have him on the team, and your kind words will mean a lot to him.

Enjoy your new furniture, and thank you again for recommending us!

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Suite purchase

Excellent sales advice and well looked after

28 de marzo de 2026
Opinión espontánea
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Respuesta de Sterling Home - Tillicoultry

Hello Pamela,

Thank you so much for your kind feedback!

We are really pleased to hear you found the sales advice helpful and felt well looked after.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!!

Kind Regards

The Sterling Home Team

Valorada con 5 estrellas sobre 5

Easy to deal with very helpful

Easy to deal with very helpful sales staff

29 de marzo de 2026
Opinión espontánea
Logotipo de Sterling Home - Tillicoultry

Respuesta de Sterling Home - Tillicoultry

Hi James,

Thank you so much for your lovely feedback!

We’re delighted to hear that you found our sales staff easy to deal with and very helpful. We really appreciate you taking the time to share your experience, and we hope to see you again soon!!

Kind Regards

The Sterling Home Team

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