EVRI 'lost' my order after a week of chasing them. Steven Brown Art never replied to my email outlining this and asking for it to be sent by Royal Mail instead. I have tried on numerous occasions t... Ver más
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EVRI 'lost' my order after a week of chasing them. Steven Brown Art never replied to my email outlining this and asking for it to be sent by Royal Mail instead. I have tried on numerous occasions t... Ver más
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I ordered a wall art canvas and mug for my wife's birthday and anniversary. An order has come today which consists of a cushion, a tote bag and 6x calendars, I have been on hold for 2 hours and keep g... Ver más
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I had an absolutely amazing canvas from this company and it's pride of place in my home. However I just wanted to let the company know that I have also been receiving the constant emails from a scam s... Ver más
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Further to my previous review, we received our canvas yesterday. Very poor quality as the canvas is loose. However we are keeping it because of the hassle in returning. Certainly not worth the mon... Ver más
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Steven Brown Art is the home of the Highland Cow McCoo's! The UK's number one artist's work is available on Canvases, Mugs, Glass Chopping Boards and much more!
Heritage House, DE7 5UD, Ilkeston, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
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Fabulous products. I already have a suitcase & canvas print & this time bought some beach towels. The colours are so vibrant & cheery & the towels are a great generous size. No doubt I will be back for more in the future.
Ordered a cushion as a birthday gift and the website states 8- 10 days product will be with you. Waited 10days and nothing, contacted customer service who said it would be dispatched after 8-10days (so completely different to website) - 12 days passed and nothing, so I made a complaint - the next day I received an email asking me to send the complaint to another email address for complaints which I did. Still no cushion, so I checked the tracking number which stated it hadnt left the warehouse - 15 days later still no cushion so I contacted customer service again and told its on its way. 20 DAYS later it arrived and turns out my complaint hadnt even been logged - As I was asked “Can you confirm you wish to make a formal complaint” - Which I am
Sure is illegal when you have made a complaint been asked to send to complaints and its not been dealt with? Also lead in time of over 20 days is disgusting when website says 8-10 days and product will be with you. One of the worst customer services I have encountered- dont log complaints and tell you anything to stop you contacting them. Wouldn’t recommend!
I waited over a month for my purchase to which I emailed twice. On the second occasion I stressed how urgent the order was as it was for my sisters birthday. I received the goods a few days later.
From ordering to receiving my order everything went smoothly,the parcels came on time and in perfect condition.
Love the placemats and coasters, laminated so if they get wet the design doesn’t peel off
Very happy with all the purchases I've made (3 so far). Service abd delivery each time we're amazing. Pictures are gorgeous too.
Bought the picture for my Husband he loves Scotland so when I saw picture just had to get it he loved it
The Customer Service were excellent, really helpful. The items that I bought were as you would expect from a company like this...brilliant. I am so pleased and so are my dogs.
Brilliant service! Both efficient & friendly-would highly recommend! Thank you. 🤩
Excellent quality product as usual. The item arrived well packaged and was easy to track using the tracking information supplied.
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