Stocalfe Response Opiniones 

166
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Outstanding service from Stocalfe Handled my recent no-fault RTC quickly and professionally. From first contact with Simon reporting RTC who organised recovery of vehicle to my claim handler Luke and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Following another driver hitting our car in a car park Stocalfe Response were just brilliant. Our advisor Lewis dealt with everything and took the stress out of the situation from start to fin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic staff at stocalfe response. Very friendly and understanding and go above and beyond to answer all questions you may have.

Valorada con 5 estrellas sobre 5

The whole process was streamlined and made me feel at ease, during a stressful time. Rebekka was brilliant and kept me informed at every point, we spoke to a lovely lady called Amber this morning who... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros de accidente

Escrito por la empresa

Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(166)

44 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thankyou Edward

Thankyou Edward
The whole experience with your business worked perfectly
Thanks to all invoved
Regards
Pete S

10 de diciembre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hi Pete,
We will be sure to pass on your feedback to Edward.
Thank you,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Luke is extremely efficient with good…

Luke is extremely efficient with good communication skills

19 de noviembre de 2024
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hi James,
We really appreciate you taking the time to leave us a 5 star review and have passed on your comments to Luke thank you.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

The whole process was very fast and the…

The whole process was very fast and the people who dealt with my case seemed very experienced.

19 de noviembre de 2024
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hi Linda,
Thank you for taking the time to leave us a 5 star review.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

No fault claim .

I recently used stocalfe response to help me with a no fault claim . I dealt mainly with Lewis Broomhall and between them they have given me great service and advice. My claim was sorted out quite quickly and they got me a decent hire car while this was on going. I would like to add , that even though I have been paid out, I am still able to email or call Lewis for advice and more correspondence to parties involved with my claim. A great and efficient service. Thank you . Mr Patrick j Clifford

9 de septiembre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Patrick,
Thank you very much for leaving us a 5 star review. We will certainly pass on your feedback to Lewis who I am sure will really appreciate it.
All the best,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Lewis Broomhall

Excellent service throughout my no fault claim, Lewis Broomhall was very helpful throughout the process.

21 de octubre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Adam,
Thank you for leaving us a 5 star review. We will be certain to pass on your comments to Lewis.
Much appreciated,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Great communication

3 de octubre de 2024
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Andrew,
Thank you for leaving us a 5 star review. We appreciate you taking the time.
Many thanks,
Stocalfe Response

Valorada con 5 estrellas sobre 5

The Customer Service Department

The Customer Service Department, especially Lewis was fantastic in handling my case. Their professionalism and communication skills were just perfect. Their proactiveness and instant responses helped to make everything move seamlessly. Well done Team

6 de septiembre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Zebron,
Thanks for taking the time to leave us such a great review.
We will pass on your compliments to Lewis, who will certainly appreciate it!
All the best,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Would just like to say how professional…

Would just like to say how professional Lewis broomhall was after a non fault accident he made the situation easier to deal with, he is a credit to your business many thanks Lewis

2 de octubre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Christopher,
Thank you leaving us a 5 star review. We will be sure to pass on your compliments to Lews who will greatly appreciate it.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Absolutely brilliant can't fault the…

Absolutely brilliant can't fault the team.
Lewis especially who has handled everything and has gone above and beyond..
Very recommended 👌..

30 de septiembre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Christopher,
Thank you very much for writing us such a great review!
We are pleased to hear that Lewis has been helpful and we will be sure to pass on your feedback to him.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Great service .fast and helpful .took…

Great service .fast and helpful .took the stress out of the accident.and helped me to cary on with my everyday life.

14 de septiembre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Mark,
Thank you very much for leaving us a 5 star review and positive feedback. It is greatly appreciated.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Fantastic Team

I got in contact with Stocalfe after someone went into the side of my vehicle and the team were absolutely amazing at talking me through the process of what happens next and supplied me with a hire car, which was a dream to drive! I mostly spoke with Lewis Broomhall, who was great at keeping in contact with me with updates throughout the ordeal. Fantastic team, can not fault them.

24 de septiembre de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Ingrid,
Thanks for taking the time to leave us a 5 star review!
We will pass on your comments to Lewis who I am sure will greatly appreciate it.
All the best,
Stocalfe Response

Valorada con 1 estrellas sobre 5

HORRIFIC is the only word I can use to…

HORRIFIC is the only word I can use to describe this company DO NOT USE THEM!!!
They led me to believe that they were my insurance company! And I was in a non fault accident and they are trying to get money from me as the third party won’t pay for the hire vehicle they are absolutely horrific and vile sent me to a debt collector for £8,000+

HORRIFIC DO NOT USE THEM

17 de octubre de 2023
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello,
Thank you for providing us with your feedback. We have requested further information from you to gain an understanding into your issue raised and ideally provide a resolution but haven't yet received a response.
We also cannot find you in any of your records on our systems.
Please can you provide us with your email and claim reference and we can seek to resolve your complaint?
Best regards,
Stocalfe Response

Valorada con 5 estrellas sobre 5

They are very efficient and talk you…

They are very efficient and talk you through the whole process , answering any questions you may have . All in all I couldn’t of asked for a better service , very helpful.

13 de agosto de 2024
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello,
Thanks for taking the time to leave us a 5 star review, we really appreciate it.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

My car was in an accident and I was…

My car was in an accident and I was supported by Lewis Broomhall during the time that my car was getting fixed. They really helped me and ensured I had the smoothest process! I will recommend anytime and any day.

1 de agosto de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hello Esther,
Thank you for leaving us a 5 star review. We will be sure to pass on your feedback to Lewis who will greatly appreciate it.
Best wishes,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Following a collision with my car…

Following a collision with my car Stocalfe (Luke Jackson) was very responsive and helpful in sorting out replacement hire car, getting my car recovered, repaired and back on the road quickly. Many thanks!

23 de mayo de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hi Tim,
Thank you for leaving us a 5 star review. We will pass on your comments to Luke.
Much appreciated,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Luke Jackson from Stocalfe Response was…

Luke Jackson from Stocalfe Response was very easy and polite to deal with. We all hope that we won't need to use our insurance, but when you do, you only hope to get someone like look at the other end.

22 de mayo de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hi Lee,
Thank you for leaving us a great review. We will pass on your comments to Luke who I am sure will greatly appreciate it.
Many thanks,
Stocalfe Response

Valorada con 5 estrellas sobre 5

Friendly and helpful.

I used Stocalfe Response after a driver went into the back of car last month. I found the team to be very helpful, especially Luke, who kept it touch a couple of times a week while the case was being settled. When there were delays from the other party's insurers, Luke pursued the matter and always returned my calls and emails quickly. It's such a stressful time when you've had an accident, so having someone sympathetic on the other end of the phone was great. I now have my payout and am looking for a new car. Very happy with my experience!

1 de mayo de 2024
Opinión espontánea
Logotipo de Stocalfe Response

Respuesta de Stocalfe Response

Hi Joanne,
Thank you for taking the time to leave us such a detailed review. We are glad to read that you are happy using our services.
We will pass on your feedback to Luke who I am sure will really appreciate it.
Best wishes,
Stocalfe Response

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