Stone Traders Opiniones 

590
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased alpine white porcelain slabs from stone traders on recommendation from my daughter in law who used them recently as well. Karen kindly assisted me in my selection process and I used Ston... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Used beautiful Kandala Grey porcelain slabs from Stone Traders, easy to clean, non slip patio pavers. Neil and and his team completely transformed our garden. Very professional, friendly and helpful,... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Mostly everything was good, communication re delivery excellent. The only problem was that one of the 15 slabs was broken. Although I could see the odd bits on the pallet somehow I miscounted the numb... Ver más

Valorada con 5 estrellas sobre 5

Excellent all round, from first telephone contact to ordering, admin, pricing etc to final delivery, all in a matter of a few days. Our sandstone slabs were delivered yesterday on time, with a very h... Ver más

Información sobre la empresa

  1. Proveedor de materiales de pavimentación
  2. Proveedor de piedra natural
  3. Proveedor de piedras

Escrito por la empresa

Registered in 2007, Stone Traders UK Ltd is a leading importer and distributor of natural stone and porcelain paving, with a strong focus on ethically sourced materials. We supply both trade professionals and individual homeowners across the UK, offering flexible ordering options — including the ability to purchase by the square metre rather than full pallets — alongside reliable nationwide delivery. Our extensive product range is suited to a wide variety of outdoor applications, from patio installations to garden design and larger landscaping projects. Combining quality materials with practical purchasing options, we aim to provide dependable solutions for projects of all sizes.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

590 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(590)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The right tiles at the right price

I found the tiles I was looking for at Stone Traders and at a great price. I also really liked the fact that I could buy them and that they could then hold onto them for me for when I was ready to have them delivered at my convenience.

15 de agosto de 2024
Opinión espontánea
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Respuesta de Stone Traders

Hi Laurence
We appreciate your feedback & thank you for your review today. We hope you come back again.

Regards

Karen Taylor
Office Manager
karen@stonetraders.co.uk

Valorada con 5 estrellas sobre 5

Lovely team behind a great product

Lovely team behind a great product - we've used stone traders twice now and can only say good things. very flexible with help and if needed extra slabs etc last minute. Would use again :)

11 de octubre de 2024
Opinión espontánea
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Respuesta de Stone Traders

Dear Customer

Thank you for taking the time to review our company. We are happy you had a good experience with us & returned to use us again.
Very much appreciated.

Regards

Karen Taylor
Office Manager
karen@stonetraders.co.uk

Valorada con 4 estrellas sobre 5

Good quality stone

Good quality stone - able to buy in m2 so no waste. Delivery price steep, but evened out with stone pricing.
Good service

25 de septiembre de 2024
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Respuesta de Stone Traders

Dear Customer

We really do appreciate you taking the time to review our company. Delivery charges are governed by our collection company but we do our best to get your goods to you on time & for a good price. We hope to see you again.

Regards

Karen Taylor
Office Manager
karen@stonetraders.co.uk

Valorada con 5 estrellas sobre 5

Great service

Recently purchased some porcelain slabs from stone trader. The man on the other end of the phone line was very knowledgeable, helpful and polite, helping me achieve my patio dream.

9 de septiembre de 2024
Valorada con 5 estrellas sobre 5

This is the third time I have used this…

This is the third time I have used this company. Always very helpful, informative & very good customer service.
All the calculations perfect.
This last order was for my mother the tiles look really good in her conservatory.
Would highly recommend Tile Traders.

31 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Website said product was in stock

Website said product was in stock. Ordered the product arranged time off to carry out the build only to receive a phone call the day before delivery to say the product was not in stock and there would be a two week delay.

24 de julio de 2024
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Respuesta de Stone Traders

Hi Paul

Please accept our apologies regarding your out of stock product. This is our busiest time of year & stock is moving very fast so occasionally when we sell in our store & online we cannot always fulfill low stock products. We take responsibility for the delay in letting you know & again sincere apologies.

Regards

Karen Taylor
Manager
karen@stonetraders.co.uk

Valorada con 5 estrellas sobre 5

From start to finish the customer…

From start to finish the customer service was excellent. Helpful staff, you can speak to a real person! and place your order. Communication regarding delivery was accurate and helpful. The product was as described, good value and delivered promptly. I would not hesitate to recommend your company, thank you!

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, a real person !, answered the phone quickly on the occasions I called, delivery went smoothly with driver keeping in touch.
Would definitely recommend.

14 de junio de 2024
Valorada con 1 estrellas sobre 5

Give the customer what they payed for…

Give the customer what they payed for not take the money the tell them they haven't got the product you ordered unless you pay a lot more on top!

8 de junio de 2024
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Respuesta de Stone Traders

Dear customer

As we sell online & in our shop stock takes time to adjust so if you ordered & we have run out of stock you will be offered a full refund or an alternative product to choose from. I am sorry you missed out on a sale item but we do have many more still available.

Regards

Karen Taylor
Manager
Sales@stonetraders.co.uk

Valorada con 5 estrellas sobre 5

Excellent all round. Highly recommended.

Excellent all round, from first telephone contact to ordering, admin, pricing etc to final delivery, all in a matter of a few days. Our sandstone slabs were delivered yesterday on time, with a very helpful contract delivery guy. All slabs are in pallets and look in good order. Its stone so we expect there may be some minor damage, no issues with that.
Very nice to deal with a professional outfit, will definitely recommend them to others. Thank you and best wishes.

31 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

All was fine until the lorry turned up…

All was fine until the lorry turned up the bigger pallet was too big for the driver to load onto the mover my neighbour stepped in to assist otherwise he would have got it off the lorry.

10 de mayo de 2024
Logotipo de Stone Traders

Respuesta de Stone Traders

Hi Tania

Apologies for the issues you have had during delivery. These pallets are large & very heavy & can sometimes cause issues while delivering which can be very frustrating but we have no other way to get them to you. We deliver all around the country every day & most of them go smoothly but occasionally we have issues. Again we are sorry for the inconvenience caused.

Regards

Karen Taylor
Manager
karen@stonetraders.co.uk

Valorada con 4 estrellas sobre 5

Mostly everything was good

Mostly everything was good, communication re delivery excellent. The only problem was that one of the 15 slabs was broken. Although I could see the odd bits on the pallet somehow I miscounted the number of whole slabs while the guy was delivering them so I didn't realise this until he was gone. I did order a couple of extra slabs anyway so hopefully I'll be OK.

1 de mayo de 2024

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