Stone Lain Opiniones 

463
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The dishes look exactly as pictured, but the description says they’re dishwasher safe and the back of the plates say hand wash only. I was specifically looking for dishwasher safe plates so am dis... Ver más

Valorada con 5 estrellas sobre 5

They came quickly and were packaged expertly, nothing was broken and they were stacked in a neat way so the package wasn’t overly large. They are all perfect and beautiful I love them so much.

Valorada con 5 estrellas sobre 5

Love our Brasa Stoneware Set. They look nice, but not overly flashy nice, which was exactly what we were looking for. They were also great at replacing a bowl when we accidentally dropped it. Would... Ver más

Valorada con 5 estrellas sobre 5

I ordered these and they arrived super quick! I unfortunately had two bowls that were slightly damaged but again I reached out and that was rectified extremely quickly as well. The dishes are incredib... Ver más

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4,5

Excelente

TrustScore: 4.5 sobre 5

463 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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(463)

101 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I was supposed to receive two packages…

I was supposed to receive two packages to complete my set.. I was advised the 32-Piece set could be fulfilled with 2 boxes of 16-Pieces but I only received one box. I got a tracking # and it still shows an issue reported but has no updates as of 7/18 and today is 7/28. I don’t see why it should take more than a week to get the 2nd package. Also, the 1st package that arrived had a broken cup and I was told to wait further the 2nd package before reporting any damage.

14 de julio de 2025
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Respuesta de Stone Lain

Hi Priscilla,
thank you for your review and providing further information.
Based on the details you shared, it seems that there was an issue with the shipping address. We sent an email through the original email thread to request further information.
Have a good day

Valorada con 5 estrellas sobre 5

Great Service - Great Dinnerware

The folks at Stone + Lain were great when I needed help replacing broken bowls from a shipment I received. They were helpful and speedy in their response. I absolutely love the Gabriella dinnerware - so I’m grateful for their help.

4 de junio de 2025
Valorada con 2 estrellas sobre 5
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Respuesta de Stone Lain

Hi,

thank you for sharing your feedback. According to our system, the 2 packages were not delivered on the same days.

If you still have not received your package, please reach out to our support team at support@stonelain.com.

Have a good day
Stone + Lain Team

Valorada con 5 estrellas sobre 5

Excellent product and excellent customer service.

Not only is the product beautiful, but I had an issue with my order as it was sent to the wrong address. Customer service was incredible and quick to send out a new package once they realized that the dishes were already delivered to the incorrect address. Can’t wait to start using my dishes and would buy from them again 100%

27 de marzo de 2025
Valorada con 4 estrellas sobre 5

Quick replacement for broken bowl

One of the the bowls we ordered had shattered in the package by the time it arrived, but customer support quickly got us a replacement. The bowls are very pleasant looking and feel great to use.

27 de febrero de 2025

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