Stoneview Group Opiniones 

28
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My engineer was great, worked very hard , was polite kept me updated regarding what he was doing. all around great customer service.

Valorada con 5 estrellas sobre 5

hi I'm sotiris just like to say a big thank you to stoneview and your professional team. Thank you for doing such a fantastic job on maintaing my property's and keeping them in fantast... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Thank you Stoneview for repairing my boiler. The whole process run smoothly from start to finish. Will definitely use again.

Valorada con 5 estrellas sobre 5

He did a great job fixing my bathroom floor, toilet leakage and threshold in the kitchen. My bathroom floor now looks very welcoming. Thank u so much. Wish I had gotten ur name. It’s unfortunate... Ver más

Información sobre la empresa

Información proporcionada por diversas fuentes externas

Stoneview Group provides Property & Facilities Management Services in London, across industries such as Retail, Hospitality, Councils, Corporate, and more.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(28)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My engineer was great

My engineer was great, worked very hard , was polite kept me updated regarding what he was doing. all around great customer service.

3 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boiler issue

Anthony went out of his way and worked hard to ensure works were completed as quickly as possible. He understands tenants’ needs and ensures the solutions provided are suited to the client.

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service every time. The team is always helpful and gets the job done to a great standard, Thank you!

7 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love working with Stoneview

I love working with Stoneview. They are a friendly company and always so helpful and professional. It's important to be able to depend on a company and Stoneview are always reliable.

30 de mayo de 2023
Opinión espontánea
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Thank you Annette, always happy to help

Valorada con 5 estrellas sobre 5

Best and honnest servce

Awesome, fast response, good service, trustful people

3 de marzo de 2023
Opinión espontánea
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Hi Mr. Hatzis thank you for your honest review, we are always here to help

Valorada con 5 estrellas sobre 5

Reliable & trustworthy contractor

A reliable company who excel in customer service and work to a very high standard. We have used Stoneview across our property portfolio from minor works to large maintenance works and the quality of work is always exceptional.

14 de febrero de 2023
Opinión espontánea
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Thank you very much, we always try to assist all our clients as best as possible.

Valorada con 1 estrellas sobre 5

We had a hard time because of them

We had a hard time because of them. They don’t come their appointments, and I took off since they said they will come but they didn’t even called

28 de mayo de 2021
Opinión espontánea
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Just to clarify your incorrect statement, the council asked us to deliver a gas cooker to the property, our supplier attended the property first time after an appointment was made and you were not home, they re attended for you to refuse the cooker as you wanted a bigger cooker.
We referred your request to the council if we could supply you with a bigger cooker they cancelled the order.

Valorada con 5 estrellas sobre 5

Your service is quality and detailed

Your service is quality and detailed. Anthony is a very kind and nice guy, giving us a good tips on how to operate and maintain the boiler that will be for energy saving and efficient. Good after-sale service too.

27 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great job for a last minute call!

He did a great job fixing my bathroom floor, toilet leakage and threshold in the kitchen.
My bathroom floor now looks very welcoming. Thank u so much. Wish I had gotten ur name.

It’s unfortunate that I’m unable to upload a before and after picture.
Will definitely recommend x

18 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our recent experience of Stoneview Group.

In my opinion Stoneview Group are a very honourable, reliable and efficient Company who take great pride in their work. They have just completed major works for us. We felt confident to allow them to complete works without interference from us and they went out of their way to give us a great finish. Throughout the process we were kept informed with photographic evidence of works and a detailed breakdown of materials and labour costs.

18 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful Experience with this Company and…

Awful Experience with this Company and would NEVER use them again or recommend them to anyone.

They attended 2 of my Property's then advised they both needed 200.00 of extra work each for which they provided quotes for the EICR'S to be completed.

On the 1st day of inspection they changed a small switch costing 2.80 but charged a pro rata labour cost of 25.00. this item could have ben added to the quote for works to be done saving the Extra labour, a right scam.

They had no authority to change this item and had all my contact details to get authorisation 1st which they did not do.Scam.

Then I paid the quote monies in Full but they did not communicate for over 2 weeks to get work completed despite being paid.

On the day of the quote works being done they advised they had to do both jobs on the same day, despite being 2 separate property's otherwise they couldn't attend either Property? Why? These were 2 separate bookings?

On the day they Finally attended they were at Both the Property's which are in the same building a total of 1 hour. I have Camera Evidence.

The Engineer Antony was supposed to arrive between 2-5pm and I had to leave at 5.15pm for a vet Appointment and the space I vacated, being the only visitor space on the Property, monitored by a camera, Antony had parked in after I left. I returned after the vet app at 6.13pm and Antony had completed both quoted works and pulled out of the property on camera @ 6.20pm.

When I returned i was shocked to find both jobs completed in 1 hour, when both the quotes for each property and emails from ROISIN CONFIRMED EACH PROPERTY WOULD TAKE 1 HOUR EACH TO COMPLETE QUOTED WORKS AND THE QUOTES CHARGED 1 HOUR FOR EACH PROPERTY @ APPROX 85.00 +VATPH.

I asked Antony what time he arrived and he stated 5pm which was impossible as I didn't leave till 5pm, again on camera, and he parked in space I had been in? physically IMPOSSIBLE & UNTRUE.

I challenged the quotes asking for a pro rata refund for the additional hour charge not in attendance only to be refused advising that they DO NOT DO PRO RATA HOUR CHARGES WHICH AGAIN IS UNTRUE AS THEY CHARGED ME THE PRO RATA UNAUTHORISED FEE FOR FITTING A SWITCH THEY HAD NO AUTHORITY TO DO,ANOTHER SCAM.

These Company's are aware that this new EICR legislation allows them to take FULL ADVANTAGE and misuse the system as Landlords are DEPENDANT on having these works done by LAW.

I do not mind paying for a Fair Honest Service but find it abhorrent that a Company like STONEVIEW has acted in such an unprofessional and very questionable manner.

Very Disreputable Behaviour.

I would very rarely feel the necessity to spend valuable time writing any review Good or Bad but in this case felt so strongly at the AWFUL DEALINGS WITH STONEVIEW that I felt it absolutely necessary to share this DREADFUL EXPERIENCE.

10 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company. They sorted the issues we've had with mould in our bedroom. It's like brand new now. They even went the extra mile and helped me with a shelf on the wall that was loose.
Highly recommended.

14 de agosto de 2020
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Pleased we were able to help :-)

Valorada con 5 estrellas sobre 5

Property renovation

Perfect job with our project to make house renovation. Compliance with permit approvals, health and safety regulations. Effective and efficient at market competitive rates and top level renovation and smart solutions. Thumbs up Stoneview for adding value to our projects and for maximising our return of investment. Great job.

17 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

hi I'm sotiris

hi I'm sotiris
just like to say a big thank you to stoneview and your professional team.
Thank you for doing such a fantastic job on maintaing my property's and keeping them in fantastic conditions.
WOULD 100 % recommend to all property portfolios and private landlords.
FIVE STARS RATING FROM ME *****
thank you boys

8 de agosto de 2019
Opinión espontánea
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Hi Sotiri
Thank you for using Stoneview Group and for you kind review.
If you require our services please give our help desk a call to assist.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, very knowledgeable staff, real professionals. Performance and quality of done job is outstanding. Very reliable people.
Great job, thanks to all Stoneview staff.

8 de agosto de 2019
Opinión espontánea
Logotipo de Stoneview Group

Respuesta de Stoneview Group

Hi David
Thank you for your custom.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más