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StrapsCo.com Opiniones 330

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Today I placed my 3rd order of leather straps from StrapsCo.com and I am thrilled to be placing this order. The company ships fast, and their quality is unbeatable. I won’t be ordering from any othe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been buying watch straps from StrapsCo for a while now, and they’ve consistently been my go-to. Their pricing is really competitive, and they often have discounts that actually feel worthwh... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

(Most of my comments are not about Straps as a company.) For a number of years, I wore a Garmin Smartwatch. I bought many watchbands from Straps and never had a problem. When my watch battery starte... Ver más

Valorada con 5 estrellas sobre 5

This is my second purchase from StrapsCo.com. my first purchase was a jubilee bracelet (22) that makes my panda dial stand out. I bought another Jubilee (20) for my Tissot Carson dress watch. Can't wa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Relojería

Escrito por la empresa

StrapsCo is the leading online destination for high-quality watch bands, accessories, and tools. Founded with a simple mission, to help people personalize their watches, StrapsCo has grown into a trusted brand known for its huge selection, fair pricing, and customer-focused service. Whether you’re upgrading a luxury timepiece, refreshing your smartwatch, or replacing a daily-wear strap, StrapsCo offers options to fit almost every wrist and every style. With over 10,000 SKUs, StrapsCo carries the largest collections of watch straps anywhere online, including leather, rubber, stainless steel, nylon, sailcloth, FKM and more. We’re also widely recognized for our extensive compatibility across brands such as Apple, Samsung, Garmin, Fitbit and more, making it easy for customers to find the perfect fit without guesswork. Our team is committed to delivering a smooth, reliable shopping experience—from detailed product pages and real-world fit photos, to fast shipping and responsive customer support. We understand that a watch strap is more than an accessory, it’s an expression of personal style. That’s why every StrapsCo product is designed or selected with durability, comfort, and aesthetics in mind. Customers choose StrapsCo not only for the selection, but for the consistency and care we put into every order. Whether you're a collector, an enthusiast, or simply refreshing your daily watch, StrapsCo is here to help you love your watch even more.

StrapsCo.com | Shop the World's Best Selection of Watch Bands & Straps

Escrito por la empresa

Buy 2 Get 1 Free - Always!
For every 3 items added to cart, you will get 1 of them FREE. Valid on ALL products on StrapsCo.com. Promo codes can still be used with BUY 2 GET 1 FREE.

Hassle-free returns!

Satisfaction guaranteed

Satisfaction guaranteed
Customer satisfaction is our #1 priority. If you're not satisfied with your order for any reason, simply return it to us for a full refund or exchange.

Información de contacto

Buy 2, Get 1 FREE

Mix & Match Any Items - No Code Needed, Auto Applies at Checkout

4,3

Excelente

TrustScore: 4.5 sobre 5

330 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Pure garbage

Pure garbage. Don't spend a dime with these people.

14 de diciembre de 2025
Opinión espontánea
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Respuesta de StrapsCo.com

We’re sorry to hear about your experience and regret that it didn’t meet your expectations.

Customer satisfaction is important to us, and we take feedback seriously. We requested additional information via Trustpilot to better understand the situation, but you can always reach us directly at info@strapsco.com so we can assist you further.

Valorada con 5 estrellas sobre 5

Ethical

I recently ordered the incorrect size strap. They followed up with me numerous times to check my satisfaction. While I took responsibility for ordering the wrong size, they insisted on replacing with the correct size. Unheard of in today's world but greatly appreciated

14 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hard to Return - Subpar quality bands

The band was subpar and I emailed them to provide a credit and accept the return. After 4 emails back and forth asking why, or get an exchange, now they are offering a gift card where as I need a return.

I disputed the charge with my credit card as it easiest than deal with the customer service. No return mailing service.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de StrapsCo.com

Thank you for sharing your feedback.

We attempted to reach you via email, but did not receive a response. At this time, we’re unable to locate an order under your name or email address. Could you please provide your order number? If it’s unavailable, kindly share the shipping address associated with the order instead.

Please reply with this information to info@strapsco.com, and we’ll be happy to look into the matter for you.

Valorada con 5 estrellas sobre 5

Excellent variety of products

Good variety of products, easy ordering and reasonable prices. Quick service with fast delivery.

5 de diciembre de 2025
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Respuesta de StrapsCo.com

Thanks for the great feedback! Glad you found a good variety, easy ordering, fair prices, and fast delivery. Enjoy your new gear!

Valorada con 5 estrellas sobre 5

Super easy to work with

The StrapsCo team were surprisingly responsive to my inquiry and were very easy to work with.
I had ordered the wrong size (20mm vs 19mm, it's hard to measure without calipers) and they replaced the straps with no fuss!
They responded quickly and let me know when my replacement straps shipped. Super easy to work with these folks!

5 de diciembre de 2025
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Respuesta de StrapsCo.com

Thanks for sharing! Great to hear the StrapsCo team was quick, helpful, and made your size swap effortless. Enjoy your new straps! ⌚✨

Valorada con 5 estrellas sobre 5

The ease of returning and exchanging…

The ease of returning and exchanging watch bands. I would definitely buy from StrapsCo.

5 de diciembre de 2025
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Respuesta de StrapsCo.com

Thank you so much for sharing your experience! We're thrilled to hear that the easy return and exchange process made things smooth for you. That’s exactly what we aim for.

Valorada con 1 estrellas sobre 5

Only order if you don't need them.

Ordered some straps for my dive computer, was supposed to arrive in upto 10 working days. After 15 I emailed them, 3days later got a response that I should was 20.after 30 emailed them and they said they would send again, asked for express as I needed them 15days ago already. They said no, been 10days and still haven't left the state.
Might up my review if they actually arrive and the quality is there.

23 de octubre de 2025
Opinión espontánea
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Respuesta de StrapsCo.com

We’re very sorry to hear about the delays you’ve experienced. Unfortunately, once a package has been shipped, it is out of our hands, as we rely on the shipping carriers to ensure safe and timely delivery.

When we learned your order had not arrived, we promptly sent a replacement and are continuing to monitor its progress. While we aren’t able to upgrade the shipping method once an order has been dispatched, we truly apologize for the inconvenience this has caused.

We appreciate your patience, and we hope the straps arrive soon and meet your expectations.

Valorada con 1 estrellas sobre 5

Received bands that would not slot into…

Received bands that would not slot into my Apple Watch correctly. StrapsCo refused to do a return without making me pay for the shipping even though their products were defective.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de StrapsCo.com

Thank you for sharing your feedback.

We’ve reviewed the videos you provided and didn’t find any defects with the straps; they appear to be working perfectly.

We hope you’re enjoying them, as they weren't returned.

Valorada con 5 estrellas sobre 5

Very good quality

Very good quality - item received was as pictured and described. It suited the watch perfectly. It was also a good length for larger wrists which i harder to find. All the info I needed was on the website. Easy to purchase, well informed on shipping etc. Came nicely packaged with all the parts I would need. Very satisfied, having ordered straps from other businesses.

13 de noviembre de 2025
Opinión espontánea
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Respuesta de StrapsCo.com

Thanks so much for your feedback! We’re glad the strap fit perfectly and that you found everything easy and clear. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Same great service.

Same great service and attention to details I always get from StrapsCo.
Very happy when I see the package in my mailbox. Keep up the good work.

5 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Mediocre Quality, Horrible (NO) Return Experience

Ordered 2 straps and a couple of adapters to use them on my new Pixel Watch 4. The adapters fit, mostly, they get the job done but leave a bit to be desired. The unpadded leather strap I ordered looks great but for some reason is almost too thick for its own buckle and requires me to force it on. They don't accept returns for leather straps unless it's still packaged and unworn. The other strap I order, a metal strap, was still too large for me even after I tried removing all the optional links. I asked for a refund, but they refused to cover the label/shipping because my purchase was part of a "buy two get one" promo... that I did not benefit from, since I bought 2 and got only 2. And for that same reason, they also refused me a refund instead offering just an exchange. Left a bad taste in my mouth, there are plenty of other watch strap companies out there to be dealing with obviously marked-up junk made in china with horrible customer service.

5 de noviembre de 2025
Opinión espontánea
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Respuesta de StrapsCo.com

Thank you for taking the time to share your feedback. We understand your concerns and appreciate the opportunity to clarify.

We only accept returns for items that are new and unused, as outlined in our return policy on our website. Please note that we did not refuse to cover the return label — we don’t offer free returns at this time. We do provide the option to purchase a return label for $3.99.

In this case, your order isn’t eligible for a refund because only one strap is being returned, and the order was placed under a promotional offer. The promotion applies to all items in the order, including adapters, not just straps.

We did our best to explain this via email, but we hope this helps clear up any remaining confusion

Valorada con 5 estrellas sobre 5

Great experience and quality!

The strap I ordered was great quality. I needed to exchange it for my mistake. I accidentally ordered the wrong one and returning the band to exchange it for the right size was very easy and the band looks great!

28 de octubre de 2025
Valorada con 5 estrellas sobre 5

There are so many choices

There are so many choices. I love the searching process. You can look through the collection or limit your choice to one style only. Good service!

28 de octubre de 2025

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