Today I placed my 3rd order of leather straps from StrapsCo.com and I am thrilled to be placing this order. The company ships fast, and their quality is unbeatable. I won’t be ordering from any othe... Ver más
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Today I placed my 3rd order of leather straps from StrapsCo.com and I am thrilled to be placing this order. The company ships fast, and their quality is unbeatable. I won’t be ordering from any othe... Ver más
La empresa ha respondido
I’ve been buying watch straps from StrapsCo for a while now, and they’ve consistently been my go-to. Their pricing is really competitive, and they often have discounts that actually feel worthwh... Ver más
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(Most of my comments are not about Straps as a company.) For a number of years, I wore a Garmin Smartwatch. I bought many watchbands from Straps and never had a problem. When my watch battery starte... Ver más
This is my second purchase from StrapsCo.com. my first purchase was a jubilee bracelet (22) that makes my panda dial stand out. I bought another Jubilee (20) for my Tissot Carson dress watch. Can't wa... Ver más
La empresa ha respondido
StrapsCo is the leading online destination for high-quality watch bands, accessories, and tools. Founded with a simple mission, to help people personalize their watches, StrapsCo has grown into a trusted brand known for its huge selection, fair pricing, and customer-focused service. Whether you’re upgrading a luxury timepiece, refreshing your smartwatch, or replacing a daily-wear strap, StrapsCo offers options to fit almost every wrist and every style. With over 10,000 SKUs, StrapsCo carries the largest collections of watch straps anywhere online, including leather, rubber, stainless steel, nylon, sailcloth, FKM and more. We’re also widely recognized for our extensive compatibility across brands such as Apple, Samsung, Garmin, Fitbit and more, making it easy for customers to find the perfect fit without guesswork. Our team is committed to delivering a smooth, reliable shopping experience—from detailed product pages and real-world fit photos, to fast shipping and responsive customer support. We understand that a watch strap is more than an accessory, it’s an expression of personal style. That’s why every StrapsCo product is designed or selected with durability, comfort, and aesthetics in mind. Customers choose StrapsCo not only for the selection, but for the consistency and care we put into every order. Whether you're a collector, an enthusiast, or simply refreshing your daily watch, StrapsCo is here to help you love your watch even more.
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Satisfaction guaranteed

35 Gateway Dr, Ste 100, 12901, Plattsburgh, Estados Unidos
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Pure garbage. Don't spend a dime with these people.

Respuesta de StrapsCo.com
I recently ordered the incorrect size strap. They followed up with me numerous times to check my satisfaction. While I took responsibility for ordering the wrong size, they insisted on replacing with the correct size. Unheard of in today's world but greatly appreciated
The band was subpar and I emailed them to provide a credit and accept the return. After 4 emails back and forth asking why, or get an exchange, now they are offering a gift card where as I need a return.
I disputed the charge with my credit card as it easiest than deal with the customer service. No return mailing service.

Respuesta de StrapsCo.com
Good variety of products, easy ordering and reasonable prices. Quick service with fast delivery.

Respuesta de StrapsCo.com
The StrapsCo team were surprisingly responsive to my inquiry and were very easy to work with.
I had ordered the wrong size (20mm vs 19mm, it's hard to measure without calipers) and they replaced the straps with no fuss!
They responded quickly and let me know when my replacement straps shipped. Super easy to work with these folks!

Respuesta de StrapsCo.com
The ease of returning and exchanging watch bands. I would definitely buy from StrapsCo.

Respuesta de StrapsCo.com
Ordered some straps for my dive computer, was supposed to arrive in upto 10 working days. After 15 I emailed them, 3days later got a response that I should was 20.after 30 emailed them and they said they would send again, asked for express as I needed them 15days ago already. They said no, been 10days and still haven't left the state.
Might up my review if they actually arrive and the quality is there.

Respuesta de StrapsCo.com
Great service, great communication. I will shop again with SrapsCo.com! Bravo!

Respuesta de StrapsCo.com
Nice selection and easy to communicate with

Respuesta de StrapsCo.com
Received bands that would not slot into my Apple Watch correctly. StrapsCo refused to do a return without making me pay for the shipping even though their products were defective.

Respuesta de StrapsCo.com
Very good quality - item received was as pictured and described. It suited the watch perfectly. It was also a good length for larger wrists which i harder to find. All the info I needed was on the website. Easy to purchase, well informed on shipping etc. Came nicely packaged with all the parts I would need. Very satisfied, having ordered straps from other businesses.

Respuesta de StrapsCo.com
Same great service and attention to details I always get from StrapsCo.
Very happy when I see the package in my mailbox. Keep up the good work.
Company was very responsive! Great customer service!
Ordered 2 straps and a couple of adapters to use them on my new Pixel Watch 4. The adapters fit, mostly, they get the job done but leave a bit to be desired. The unpadded leather strap I ordered looks great but for some reason is almost too thick for its own buckle and requires me to force it on. They don't accept returns for leather straps unless it's still packaged and unworn. The other strap I order, a metal strap, was still too large for me even after I tried removing all the optional links. I asked for a refund, but they refused to cover the label/shipping because my purchase was part of a "buy two get one" promo... that I did not benefit from, since I bought 2 and got only 2. And for that same reason, they also refused me a refund instead offering just an exchange. Left a bad taste in my mouth, there are plenty of other watch strap companies out there to be dealing with obviously marked-up junk made in china with horrible customer service.

Respuesta de StrapsCo.com
Speedy response and resolution was provided by customer service. Awesome customer service!!
I’m very happy with my straps. Customer service was very good.
The strap I ordered was great quality. I needed to exchange it for my mistake. I accidentally ordered the wrong one and returning the band to exchange it for the right size was very easy and the band looks great!
There are so many choices. I love the searching process. You can look through the collection or limit your choice to one style only. Good service!
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