Clueless. Like extracting teeth trying to get information about products. Often had to do my own research and they then said yes they were wrong. Eventually ordered what they recommended based on in... Ver más
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Consulta las opiniones de los clientes
Strength Shop UK Support Team and Customer Care are the best service I have ever experienced. I needed some help shipping some equipment to Italy which is not the most efficient place to send stuff to... Ver más
I've bought from Strength Shop many times over a number of years. All products are good - good delivery, fair pricing etc... Occasionally I have a problem or need an exchange. They're still bril... Ver más
Strength Shop equipment is excellent. I recently bought their cambered bench & row bar. I was desperate for it to arrive, when it did, it certainly didn't disappoint! At first I struggled to bring the... Ver más
Información sobre la empresa
- Tienda de equipos para fitness
- también en la categoría
- Tienda de deportes
Escrito por la empresa
Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.
Información de contacto
4 Fyne Avenue, Righead Insdustrial Estate, ML4 3LJ, Bellshill, Reino Unido
- 01698 692733
- enquiries@strengthshop.co.uk
- strengthshop.co.uk
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Ha contestado el 75% de las opiniones negativas
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Customer service was fantastic
Customer service was fantastic. I ordered the heavy duty utility bench but it was damaged due to rough handling in transit. However following contact with Customer service team namely Reece and Katie. My issue was resolved within hours.
Customer service is great.
Customer service is great.
Had a couple questions about sizing and purchasing issues.
Reese replied very quick and was streight to the point about how to fix all my queries.
Great team.
Great customer service
SS was super flexible with me in rescheduling my multiple failed delivery attempts. I was able to provide 2 other addresses to try. I was already a repeat customer as they always have quality stuff and I will continue to be!
Super helpful!
I contacted Strengthstore as i needed some kit for a competition urgently, and explained my situation.
They were really helpful, went and found a suitable courier service, and turned the order around fast for me. This morning it all arrived, top quality, and with pleanty of time to break it all in pre comp! Thanks guys!
Wouldn’t go anywhere else for my kit
Wouldn’t go anywhere else for my kit. Tough gear built to last. Had bars, plates, matting, a belt, kettlebells and more and it’s all been top notch. Good people too, always been more then helpful when I’ve needed it. Can’t recommend enough
issues with product
I purchased a weightlifting belt from StrengthShop which on arrival had a small amount of cosmetic damage. I emailed the company with images of the issue and the replied almost immediately informing me they were sorry, the product was not up to company standards and that they needed my address so they could courier me a new belt without having to mess around with the original belt. this arrived within 24 hours of me providing the address and the customer service was fantastic
Amazing customer service
I accidentally chose the wrong size when placing my order, and customer service were so helpful and replied to me straight away, amending my order. Can't fault them!
So impressed with the customer service
So impressed with the customer service! Very helpful, understanding and prompt response to emails.
Great customer service
Had a bit of a problem when my order arrived. Reece had the issue sorted and a replacement with me the following day. Was very impressed with how quickly and efficiently it was dealt with. The knee sleeves I ordered are a great fit and great quality!
Top quality
Very helpful team, quick responses to queries and help with regards my exchange.
I've bought a few things from Strength…
I've bought a few things from Strength Shop in the past, including a weight belt and barbell clasps. All of it has been of great quality and very reasonably priced. Highly recommend as a place to find serious lifting accessories and apparel.
Strength Shop one of the best shops
Strength Shop is where we always get our supplies. Everything is always done in a very efficient manner. A minor delivery issue arose as a result of Brexit taxes, but I dealt with the extremely helpful Reece, and he fixed it immediately, even if wasn't his faunt. In the future, I really hope they open a warehouse in Ireland.
Severe Quality and Safety Issues
Edit:
Strengthshop have now sent me a replacement set of Jhooks which are a great job - much better design over the previous with the addition of extra reinforcement.
Shout out to Reece, Katie and the management team for helping to get this sorted.
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I bought a Thor power rack from Strengthshop in 2022 and all was good. Unfortunately now one of the jhooks supplied with the rack has begun to bend downwards, and is now at a 45 degree angle. I contacted Strengthshop to see if they could help. Having been a customer of theirs for over 10 years, I expected the usual good customer service, the same as I've had with any previous issues. Unfortunately I was told that they wouldn't send a replacement and insultingly offered me 5% off a new pair.....needless to say this was extremely disappointing. To have ANY part of a power rack fail within 2 years of HOME use (not even commerical) is unacceptable - it's not only a quality issue, but also a very serious safety issue.
Great customer service
I have used The Strength Shop twice now. Great choice and value. When there was a delivery issue with my second order (courier issue) the customer services team were great and sorted things immediately with a replacement arriving within a few days. Would certainly recommend and will be using again.
A Great Start for Intermediates
A wide variety of products, ranging from the cheapest but good quality items for beginners, to more costly but economical competition-standard items for intermediates, and possibly experts.
For beginners to any sort of weight training, Strength Shop is a gateway drug. They offer a first foray into this world, without costing the Earth. Highly recommend their competition legal stuff for those looking to try out a competition or three.
Fantastic customer service!
I had an really good experience today. After my sleeves had torn slightly I contacted customer services and was in contact with Katie m. She sorted out my query and asked for a few measurements of my leg so that she could recommend the correct sleeve size, which is bought too small! They sent out a brand new pair, in the correct size! Couldn't fault them at all.
Best in the game
So, for context I am writing this having used StrengthShop since around 2016 and having placed 4-5 large orders in that time. I've been using their kit before then (as they supplied my old Crossfit box) and ever since. At time of writing I have over half a tonne of their kettlebells, two of their maces, a pylo box and a bumper plate in my lounge, along with a load of other stuff in my gym bag.
There is none better, especially when you factor in price. StrengthShop are incredible value for the quality of kit you're getting. The market is flooded at the moment, but I won't use anyone else. I've never had a problem with anything I've ordered from them, nor have I known anyone to have a problem. Their stuff is bomb proof.
Moreso than the quality of their kit I have to comment on their excellent service. I've been hassling them with ideas on social media, for which they've always been polite and courteous in entertaining. On the one issue I had (entirely due to UPS...) their customer service was nothing short of excellent in getting it resolved. I could tell just from the conversation we had they genuinely cared and were equally annoyed at the situation.
Exceptional product. Excellent people. Well worth your money. I'll be ordering more once I have the space for it!
- Jake
One of the best online Strength / Fitness Shops in the UK
I've been using Strength Shop for nearly 10 years, purchasing a wide range of products including a squat rack, dumbbell rack, various bars, gym flooring, bands, and kettlebells. They offer a comprehensive range of high-quality products at competitive prices. The website is user-friendly with intuitive navigation and detailed product descriptions. Additionally, their customer service is exceptional, always responsive and helpful with any enquiries. Highly recommended.
Online Exchange
I had purchased one product online before being aware that there was a more preferred option. Contacted them and was easy to arrange a change. Person emailing was delightful to converse with and made whole process easy to deal with and hassle free. Highly reccomend them to all my work out buddies now.
Great Customer Service
I have made several purchases from Strength Shop. Great products and quick delivery.
On this occasion there was a slight issue with a clip on a weight belt. Strength Shop sorted, straight away. First rate communication and service.
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