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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Emailed them after I received my order which was missing items. No response to this day and that was over 6 months ago. Won’t be using again or recommending to anyone

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Re : AFTER SALE SERVICE Excellent customer service in particular the promt communication provided by Scott. After 9 months the massge gun has slight malfunction so I sent the whole unit back and... Ver más

Valorada con 5 estrellas sobre 5

In April I purchased an unbranded much cheaper massage gun, which at the time I thought was quite good. It lasted 3 months then something came loose inside - it took 2 months to get a replacemen... Ver más

Valorada con 1 estrellas sobre 5

I have now received an email asking how I was enjoying the product & how to use it properly as well as an email asking “How did we do”. My answer is I still haven’t received the product. Two hours la... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para masajes

Escrito por la empresa

Train harder, recover faster, and perform better with the Stryke Recovery Massage Gun


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

496 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(496)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I have now received an email asking how…

I have now received an email asking how I was enjoying the product & how to use it properly as well as an email asking “How did we do”. My answer is I still haven’t received the product.
Two hours later product has now been delivered. I wasn’t complaining about delivery time as it was still within the window however I don’t think the company should be sending out those emails until product is actually delivered. Companies follow up has been 10/10.

7 de noviembre de 2021
Logotipo de Strykerecovery

Respuesta de Strykerecovery

Hi Greg,
Just reviewed your order and noticed it is still within the 4-6 business days delivery window that you selected. Expect to see your order by COB Tuesday 9th November.

Feel free to contact us anytime if you require assistance liisa@strykerecovery.com.au

Regards,
Team Stryke

Valorada con 4 estrellas sobre 5

Great product.. better than expected.

A fantastic product... very powerful gets in deep as I had hoped for.
Would have been 5 stars but after I purchased it I started receiving notices on socials of better offers including a pocket massager etc.
Very happy with the massager though.. highly recommended.
Cheers Stu

3 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Very dissatisfied with the delivery

Still haven't received my massage gun. Been over 8 days

3 de noviembre de 2021
Logotipo de Strykerecovery

Respuesta de Strykerecovery

Hi Sam,
Thanks for bringing this to our attention as this is the first we have heard of your issue.

You ordered on the 25th October and it was sent out same day from our Wyong warehouse. It is now one day over due based on your selected delivery mode of standard shipping 4-6 business days.

We will start an investigation with Aramex to assist in getting this parcel to you ASAP, we suggest you do the same via this link - https://www.aramex.com.au/contact-us/

Please be aware all our our couriers (Aus Post & ARAMEX) generally do a great job and deliver the majority of parcels on time but they are currently experiencing unprecedented demand for parcel delivery in their network as a result of the COVID related lockdowns

Feel free to contact us anytime at liisa@strykerecovery.com.au
Regards,
Team Stryke

Valorada con 4 estrellas sobre 5

Decent mid level gun

I got the PRO model. It's a decent massage gun. It lacks the power of some of the more expensive models but the quietness and mkre reasonable price helps make up for that.

19 de octubre de 2021
Opinión espontánea
Logotipo de Strykerecovery

Respuesta de Strykerecovery

Hi Andy,
Yes our Pocket model is designed to give a gentler massage for those suffering from chronic pain. Perhaps the PRO (strongest massage gun on the market) or the Stealth would be a better fit? We have a full 12 month warranty on our products so please feel free to contact our customer service team (liisa@strykerecovery.com.au) to sort this out.
Team Stryke

Valorada con 5 estrellas sobre 5

Excellent

Excellent. My legs and neck are feeling so much better only 1 week after receiving my Strykerecovery.

8 de octubre de 2021
Valorada con 5 estrellas sobre 5

Got my massage gun and have been using…

Got my massage gun and have been using it profusely for the past week and am loving it! Being a photographer and spending a lot of time editing on a computer I get a lot of tension knots in my shoulders and neck. Since using the gun that has eased a lot! Absolutely loving it!

27 de septiembre de 2021
Valorada con 5 estrellas sobre 5

The best massage gun I have ever tried

The best massage gun I have ever tried. The power on this gun is incomparable to any I have ever tried. And for such a powerful machine it's light weight and very manageable. The vibrations gives me goosebumps and gets in so deep relieving any pain. Even after using it for a few days we have both noticed a noticeable change in how we wake up in the morning feeling less stiff and no pain.

21 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Delivery was ASAP within as couple of…

Delivery was ASAP within as couple of days. Only used the gun once this far and quite impressed. Arrived day after 'leg' day and was needed 😂. Bounced back to training today with a spring in my step ready to go again 💥

9 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Great customer service and product

Delivery was fast

Follow up email after ordering explaining how to get the best use from the strykerecovery

And the strykerecovery did exactly what I expected

One very happy customer!

Shout out to Molley for sharing her experience

6 de septiembre de 2021
Logotipo de Strykerecovery

Respuesta de Strykerecovery

Thanks for the feedback Mel, yes we think Molley is a Rock Star too!

Valorada con 5 estrellas sobre 5

Re : Very good product plus with excellent customer service

Re : AFTER SALE SERVICE
Excellent customer service in particular the promt communication provided by Scott.
After 9 months the massge gun has slight malfunction
so I sent the whole unit back and without any hassle received a brand new replacment unit within 2 weeks.

Re : PRODUCT
Bought the Stryke Pro and everything worked as per product description. I am completely satisfied and would highly recommend it.

6 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication

Great communication - even in these times the delivery was as expected (actually earlier than I thought). Loved the emails advising "Hoe to use" and FAQ.

6 de septiembre de 2021

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