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Stunning Chairs Opiniones 

744
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was looking for a small but comfortable chair to finish off my home office. This chair was a perfect size and had the added bonus of the fold down back to make even smaller if necessary. Price was gre... Ver más

Valorada con 5 estrellas sobre 5

Delighted with the whole process from ordering to delivery. Kept updated with delivery times and was delivered when stated. We are super pleased with the product especially the quality. My husband t... Ver más

Valorada con 5 estrellas sobre 5

Delivery was brilliant. My chair is wonderful There was a very slight cosmetic issue, the company responded immediately to fix the issue, even offered me a new chair. I would recommend them.

Valorada con 5 estrellas sobre 5

Easy to use website and make purchases. Beautiful armchairs - I chose 2 of the Gabriella chairs in soft sage green. The chairs are very elegant and well made - a bit on the firm side but hoping they... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Established in 2021, we at Stunning Chairs are a leading provider of exquisite and elegant chairs that elevate the aesthetics of any space. With a passion for design and a commitment to quality, we have built a reputation for delivering exceptional furniture that combines style, comfort, and functionality. We focus on distinctive designs — from bold patchwork pieces to classic wingbacks, swivel chairs, recliners and coordinated chair-and-footstool sets — all selected for style, comfort, and everyday practicality. With a customer-focused, no-nonsense approach, we aim to make buying a standout chair online simple, transparent and reliable.

Statement Chairs Delivered in 1–5 Days

Escrito por la empresa

Design-led chairs without high-street mark-ups
Standout, design-led chairs at genuinely competitive prices. By selling online and keeping overheads low, we offer distinctive styles without the high-street price tag — without compromising on quality or comfort.
Try & Decide in 30-Days
Take your time to make sure it’s right. You have 30 days to set up your chair at home and decide — return it within that period if it’s not the perfect fit (as-new condition).
1-Year Included Warranty
Every chair comes with a 1-year manufacturing warranty as standard, giving you reassurance that your purchase is covered against production faults.
7-Day Sales & Customer Support
7-days a week support by phone, email and live chat for clear advice before you order and support after delivery. Free fabric samples available to check colour and texture at home.

Free 1–5 Day UK Delivery

Quick, easy, boxed doorstep service

In stock and ready for fast delivery across the UK in 1–5 working days. Optional assembly service available for elderly or disabled customers, or anyone who prefers a premium, hassle-free setup.

Información de contacto

Limited time chair sale now on

Save on selected designs — while stocks last!

4,6

Excelente

TrustScore: 4.5 sobre 5

744 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 85% de las opiniones negativas

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4,6

Todas las opiniones

(744)

344 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery was brilliant

Delivery was brilliant. My chair is wonderful
There was a very slight cosmetic issue, the company responded immediately to fix the issue, even offered me a new chair. I would recommend them.

27 de agosto de 2026
Valorada con 1 estrellas sobre 5

One of our chairs was slightly damaged…

One of our chairs was slightly damaged and the company refused to believe it was either done in transit or while packaging even though we suggested we received the chair in that condition so not something we had done

8 de septiembre de 2026
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Respuesta de Stunning Chairs

Thank you for your feedback. We are sorry that one of the chairs arrived with damaged upholstery and we understand your disappointment.

However, we did not simply refuse to believe your account. We carefully reviewed the photographs of both the chair and its packaging. The damage shown consists of clean cuts consistent with contact from a sharp object, yet there were no corresponding cuts, tears or impact damage to the box or protective wrapping that would indicate the damage occurred during transit.

Our chairs also undergo a checking process before dispatch, and we found no evidence that this particular chair was damaged when it left our premises. While we appreciate that you believe the chair arrived in this condition, we have to base our decisions on the evidence available.

We appreciate this was not the outcome you were hoping for, but the review does not reflect the full investigation or correspondence that took place.

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time. Easy to assemble. I was though surprised at how heavy the parts were. Guess that's why so sturdy!!

7 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Absent Chairs

Chairs were delivered somewhere else entirely. Waste of time.

4 de septiembre de 2026
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Respuesta de Stunning Chairs

We are sorry that your order was not delivered to the correct address. However, we feel this review does not fully reflect the steps we took to resolve the situation.

As soon as we were made aware of the issue, we contacted DHL, investigated the delivery location, obtained the available GPS information and repeatedly requested that DHL retrieve and correctly deliver the parcels. We kept you updated throughout and provided all information available to us.

DHL had left the parcels approximately four minutes from your address, which was clearly unacceptable and not the level of service we expect from our delivery partner. When DHL was unable to resolve the situation, we arranged a full refund following receipt of the required documentation.

We completely understand your frustration with the delivery. However, we hope this response clarifies that we actively pursued the matter throughout and took the necessary steps to resolve it for you.

Valorada con 4 estrellas sobre 5

Left outside front door all night

I love the chair, great quality and colour but it arrived without any indication of when it would arrive. I was out for the night and when I got home the following morning, it was on my doorstep - thank goodness!! - for all the world to see. Had I known it was coming, I would have made sure someone was in.

3 de septiembre de 2026
Valorada con 4 estrellas sobre 5

They delivered very quickly

They delivered very quickly, unfortunately the delivery company they chose were terrible, they didn't let me know when or what time they would be arriving, when they finely did turn up at 20.40 they left my item outside for everyone to see, I have 2 bells on is a camera bell neither of them rang either bell, if it wasn't for my neighbour seeing it, it would have been there all night, I did ring the company to complain, they were very apologetic.

2 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Delighted with the whole process from…

Delighted with the whole process from ordering to delivery.
Kept updated with delivery times and was delivered when stated. We are super pleased with the product especially the quality.
My husband took delivery and was very impressed. He was 1 week post op with a knee replacement so wasn't much help, he said the guys were fantastic and couldn't have been more helpful

2 de septiembre de 2026
Valorada con 3 estrellas sobre 5

Love the chair

The chair fantastic thank you and I want to give you as a company 5 stars...chair is great but your delivery partnership with DHL is atrocious,so much so I tried to cancel my order (but unable to) 2 days I waited in for delivery to be told tried to deliver no one home ABSOLUTE LIE.....I was here the whole day on purpose as I was expecting it.When it did come the 2 guys were messing about in the road,larking about the box was damaged but chair was fine.Just not a good representation of the Stunning Chair company for no fault of their own....Chair 10/10.....delivery 1/10....which would make me question if I would purchase from them again which is a shame.

1 de septiembre de 2026
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Respuesta de Stunning Chairs

Thank you for your feedback. We are delighted to hear that you love your chair and would give us 5 stars as a company.

We are very sorry to hear about your delivery experience. This is not the level of service we expect from our third party carrier, DHL, and we understand your frustration after waiting in for your delivery.

We are pleased the chair arrived safely despite the damaged packaging. We will raise your feedback with DHL, as their service should reflect the standards we expect for our customers.

Valorada con 5 estrellas sobre 5

Great char, great price, great service…

Was looking for a small but comfortable chair to finish off my home office. This chair was a perfect size and had the added bonus of the fold down back to make even smaller if necessary. Price was great, ordering was also easy. Package arrived promptly and chair was spot on, feels like great quality and fits perfectly as per the measurements on the website!

1 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Chair Order

The chair order was easy, and the delivery was quick. Plus the delivery driver called in advance to let me know he was 30 minutes away and the delivery man was really nice and helpful

19 de agosto de 2026
Valorada con 4 estrellas sobre 5

Great

Everything was great

19 de agosto de 2026
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Respuesta de Stunning Chairs

Hi Stephen, thank you for taking the time to write your lovely feedback and 4* review!

Valorada con 1 estrellas sobre 5

pity i can’t give a minus star

pity i can’t give a minus star. delivered promptly. The chairs were absolutely terrible patches stuck in and glues showing. Bent legs etc. I paid for assembly. So contacted and asked for a return and refund which they would only do if we package and boxed.. oI told them i’m disabled and as they took away the packaging its was impossibly for me to do. I have bubbled wrapped them at my expense and still refuse. It’s been over a week with only one return email daily. And i’m still waiting. The company has a whole is absolutely terrible. bad communication. won’t return just pass you off. I’m now going through a legal avenue to sue for the returns and expenses and delays.. You seriously have been warned shop around.. absolutely scamming company
Is like to further add. After receiving your reply that the time scales led to the speculation even now after making sure the packaging was better than the original you come back saying it will be 14 Days before i can expect a return.. i withdraw no comment im very serious about i felt the case was handled. 1/ Why should i have to repackage when the original was taken away.. best if you pay to have it assembled why dont that check for the bad faults .the products were not fit for purpose.SO i thought i was being scammed with second hand furniture which anybody else would have thought the same. I’m more than happy to show the quality of product your selling and let’s get peoples opinion.. No apologies here…

25 de agosto de 2026
Opinión espontánea
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Respuesta de Stunning Chairs

We are sorry that you were unhappy with the furniture, and we take genuine product concerns seriously. However, we strongly disagree with the way this situation has been represented in this review.

Your correspondence shows that when you reported the issues, we requested photographs so that we could properly assess them. We subsequently offered either collection and a full refund or a replacement. The claim that we simply refused to accept the return is therefore not an accurate reflection of the resolution offered.

We also strongly reject the accusation that we are a “scamming company.” This is an extremely serious allegation and is completely unfounded. We have acted to address your concerns and offered a full refund with collection.

We accept that you were disappointed with the furniture, but dissatisfaction with a product or the handling of a complaint does not justify making allegations of criminal or dishonest conduct that are not supported by the correspondence.

We stand by the actions taken in this case and believe the review should reflect the full circumstances rather than suggesting that no resolution was offered.

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