Stycove Portable Air Conditioner/Heater
I ordered the portable AC unit, after disc. I paid $93.00, together with their Shipping Protection for an additional $3.99. + applicable taxes.
The unit was sent to me on a slow boat from China.
When I received the package, it showed visible damage from being dropped on one end. I opened the package and in turn the inside package box, it also showed identical damage. I opened the box and sure enough the plastic casing was cracked at the same end. Another thing, the unit was about 1/2 the size that it shows in their ad. I plugged the unit in, the heater mode worked ok, the AC mode barely blew any cool air. Neither was enough to service my bathroom, let alone my garage which I intended it for.
After I searched and found I ordered it thru the Shop App. I printed out the receipt, I took photos of the damage on all 3 areas. I emailed all of these to the Stycove.com email address. Their reply was an apology with a lame excuse on the shipping, a $16 peace offering and to let me know I could keep and use the unit. I immediately wrote back that this was not acceptable and requested a full refund and prepaid shipping label. They wrote back with a $32 peace offering, and again keep and the use unit.
After more emails back and forth, I finally agreed upon $32 refund, once they let me know how and when I will receive it. With the cost of return shipping, I just determined I would cut my losses and be done with it. So, after a whole month of dealing with them, I'm still not totally done. I'm throwing the unit in the trash once I receive my return funds.
Consumer beware, DO NOT BUY FROM THE STYCOVE COMPANY!








