STYLPRO by STYLIDEAS Opiniones 

560
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing product although some of the lights went faulty after nearly a year of use every day but I contacted customer service and within a day of contacting them they are posting out a new mask. Fast... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STYLPRO LED Mask in May, but unfortunately, the lights stopped working by September. I emailed their customer care team to report the issue, and I was so impressed by their response. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a good experience with these guys. I emailed them regarding getting a replacement bowl for my original brush cleaner as I lost mine. They asked me for a photo of the original set that I still... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service received. I contacted Lorraine at Stylpro as my battery had stopped working so I was unable to use my LED mask. After providing proof of purchase along with some photos - I received... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. también en la categoría
  3. Clínica dermatológica
  4. Industria cosmética
  5. Tienda de artículos de belleza
  6. Tienda de cosméticos
  7. Tienda de salud y belleza

Sobre STYLPRO by STYLIDEAS

Escrito por la empresa

 

Welcome to STYLPRO by STYLIDEAS

Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.

STYLIDEAS brands include:

STYLPRO Beauty STYLFILE Nailcare

We want to make beauty effortless.

STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.

SHOP OUR RANGEs

STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

560 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 18% de las opiniones negativas

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4,7

Todas las opiniones

(560)

157 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I contacted customer service when I…

I contacted customer service when I accidentally threw out the strap for my Stylpro LED goggles. Their response was extremely quick and a new strap was sent to my home address free of charge. Excellent customer service from a fabulous company. Thank you 😊

20 de abril de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for your lovely review.

We’re so pleased our customer service team were able to help quickly and arrange a replacement strap free of charge.

It’s wonderful to hear that you were happy with the support you received. Thank you again for your kind words and for choosing STYLPRO - we really appreciate it!

Valorada con 5 estrellas sobre 5

I’ve used the Stylpro led mask for…

I’ve used the Stylpro led mask for about 6 months now …I’m 60yrs young ….and truly makes a different only 10 minutes and no extra lotions to buy !
Great company and good after service too.
One happy less wrinkly lady ❤️❤️❤️

20 de abril de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for your wonderful review.

We’re delighted to hear that you’re enjoying your STYLPRO mask and that it has become such an easy part of your routine. It’s fantastic to know you’re happy with both the results and the aftercare you’ve received from us.

Thank you again for your kind words and support - we’re so pleased to have one very happy customer! ❤️

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Resolved the issue very quickly. Thank you!

16 de abril de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Amazing customer service

Issue with a product. Less than 12 hours later, a replacement was being sent. Awesome company and customer service.

16 de abril de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

Thanks for taking the time to leave a review! We're so pleased to hear that your query was resolved quickly and you received your replacement! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, really noticed a difference in my skin since incorporating it into my daily routine.

Just bought my sister one for her birthday, she will love it I'm sure.

15 de abril de 2026
Opinión espontánea
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Respuesta de STYLPRO by STYLIDEAS

We're so pleased to hear that you were happy with our customer service and have noticed a difference! We'll pass this feedback onto the team. If you have any further questions, we're always available at teamtom@stylideas.com ❤️

Valorada con 5 estrellas sobre 5

Speedy resolution

Took bad advice (from a magazine article) and put the bowl of the brush cleaner in the dishwasher. It was unrecognisable when it came out but Stylpro replaced it for me for a modest amount - and even popped in a hairband. Very happy customer.

30 de marzo de 2026
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Respuesta de STYLPRO by STYLIDEAS

Thank you so much for your lovely review.

We’re sorry to hear your brush cleaner bowl had a mishap in the dishwasher, but we’re so pleased our team were able to help with a replacement and get you back up and running.

Thank you again for your kind words - we’re delighted to hear you’re a very happy customer!

Valorada con 5 estrellas sobre 5

Customer service outstanding

I purchased an led mask which was working perfectly then just stopped I contacted customer service and sent them the relevant information and was issued a replacement straight away there customer service was absolutely amazing and they got back to me straight away with my enquiry and it was dealt with immediately I can’t recommend the style pro team enough i personally dealt with Simeon and he was an absolute pleasure to deal with he was amazing

7 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought the Styl Pro Wavelength LED…

I bought the Styl Pro Wavelength LED face mask from QVC’s TikTok shop in October. Last week some of the LEDs stopped working. I contacted QVC but they couldn’t help as it was past 30 days on TikTok Shop. Getting a refund has been incredibly difficult and they’ve been quite unhelpful. So I reached out to Styl Pro directly. They were incredibly helpful and sent me a new LED face mask for free. I’m so grateful because I love this mask and it’s been frustrating not being able to use it. I want to thank Simeon from Styl Pro for all their support..

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Although I had issues with my initial…

Although I had issues with my initial delivery, the customer service was great which turned around the whole experience. Simeon provided fast, helpful responses and was able to resolve the issue efficiently without any trouble. Would definitely recommend - I can’t wait to finally try my new mask!

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Unfortunately my mask stopped working correctly a short time after purchasing. I contacted the company and Simeon was very helpful in rectifying this. Once I had sent the required information a new mask was sent out very quickly.
Great customer service, very relieved it was sorted quickly and efficiently! Thank you!

27 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great mask, great customer service

Love this mask – it’s very easy to use and comes highly recommended by healthcare professionals. I find it really relaxing to use in the evenings.

A few of the lights stopped working after a couple of months, but the Style Pro team were very understanding and quick to resolve the issue.

Overall, I’m very happy with the product and the service.

24 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

LED mask only worked a few months

I am extremely disappointed with my experience. I purchased the StylPro Wavelength Pro 5-in-1 mask at the end of November, and after very minimal use, it has already completely stopped working. It will no longer charge or turn on, making it entirely unusable just a few months after purchase.

Given the price, I expected far better quality and durability. A product like this should last significantly longer, especially with such light use.

To make matters worse, trying to resolve the issue has been frustrating. Phoning the customer care number just takes you through to an answerphone, with no real support available. This is incredibly disappointing, especially when dealing with a faulty product.

Overall, this has been a very poor experience both in terms of product quality and customer service. I would not recommend based on this experience.

20 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I owned the original mask for about a…

I owned the original mask for about a year before some of the lights stopped working. I upgraded to the new 5/1 version, but it only lasted a single full charge before failing. I’ve contacted customer service since it’s less than a month old, and I’m hoping they’ll resolve it with a refund or replacement.

12 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Mini fridges are not good

Love the products overall, but the mini fridges are really poor quality and clearly not built to last. I must have gone through about six of them. They suddenly break down and stop working, so I definitely wouldn’t recommend spending money on them. The last time this happened the brand kindly send me replacements but they have both since stopped working 😓

25 de enero de 2026
Opinión espontánea

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