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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing product although some of the lights went faulty after nearly a year of use every day but I contacted customer service and within a day of contacting them they are posting out a new mask. Fast... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STYLPRO LED Mask in May, but unfortunately, the lights stopped working by September. I emailed their customer care team to report the issue, and I was so impressed by their response. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a good experience with these guys. I emailed them regarding getting a replacement bowl for my original brush cleaner as I lost mine. They asked me for a photo of the original set that I still... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service received. I contacted Lorraine at Stylpro as my battery had stopped working so I was unable to use my LED mask. After providing proof of purchase along with some photos - I received... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. también en la categoría
  3. Clínica dermatológica
  4. Industria cosmética
  5. Tienda de artículos de belleza
  6. Tienda de cosméticos
  7. Tienda de salud y belleza

Sobre STYLPRO by STYLIDEAS

Escrito por la empresa

 

Welcome to STYLPRO by STYLIDEAS

Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.

STYLIDEAS brands include:

STYLPRO Beauty STYLFILE Nailcare

We want to make beauty effortless.

STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.

SHOP OUR RANGEs

STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

560 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 18% de las opiniones negativas

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4,7

Todas las opiniones

(560)

157 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service, despite missing warranty window

I recently contacted Stylpro because a strip of lights in my LED face mask had been flickering and eventually failed. I thought the product was still under warranty, but it turned out the warranty had expired a couple of weeks earlier. Coral explained this to me but very kindly arranged for a replacement mask free of charge. It arrived today, and I just wanted to say a huge thank you — I’m absolutely delighted. As an aside, I've been using the mask for a year and really pleased with the results; easily comparable to a much more costly devices on the market. Excellent customer service from Stylpro!

19 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It does not warm up

It does not warm up. The silicone strip gets only a slight warmth and second time it didnt warm up at all.
Awaiting reply from company. Very disappointing

5 de enero de 2026
Valorada con 1 estrellas sobre 5

Face mask ordered though boots hasn't…

Face mask ordered though boots hasn't turned up, ordered before 3days before Christmas cut of date, no tracking provided one email from boots days ago saying left supplier, the company do not answer emails or calls nor provid tracking. Poor excuse of a company

24 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

The first pair didn’t work at all but STYLPRO replaced them immediately. The second pair work. I hope they work miracles on my eyes. First class service frim this company.

2 de diciembre de 2025
Valorada con 1 estrellas sobre 5

I finally received my item it was…

I finally received my item it was totally empty nothing in the container
I would ne very careful i have read this company is a scam they do not issue refunds which makes you know its a scam company. I have ontacted/written this company Over to the BBB,

10 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed – two masks stopped working

I first purchased the StylePro Wavelength LED Face Mask (version 1), which stopped working completely after about one year of use — no lights would turn on anymore. Despite this, I still liked the concept and decided to buy the newer, more expensive StylePro Wavelength 5-in-1 LED Mask. Unfortunately, this one lasted barely a month before it also stopped working altogether.

For a product that is more than double the price of the first version, I expected significantly better reliability. The idea and design are great, but the quality and durability are extremely disappointing. I cannot recommend these masks based on my experience. Which is a petty.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Absolutely love my LED mask I received as a gift for my birthday. I reached out to customer service when I had an issue which was entirely my own fault. I spoke with Tom who was so helpful and helped me get the issue resolved. 10/10.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I needed to return an item and was having trouble going through Amazon for it - picked up the phone to StylPro and the lovely lady I spoke to was apologetic, understanding and resolved my issue straight away. I’ve used StylPro products before but these stars are for the brilliant customer service, so thank you!

28 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Stylpro is affordable and has a variety…

Stylpro is affordable and has a variety of lights which I like so blue for acne, red for collagen production and the recovery mode for inflammation
I guess I haven’t seen any changes after using it consistently for the last 4 months
Then again, I don’t really have any skin concerns, just some lines

15 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Har vented I 3 uger for at få min pakke…

Har vented I 3 uger for at få min pakke og har ikke hørt fra dem, de giver ikke information om hvor den er eller hvornår den kommer, og heler ikke et pakke nummer.
Så vil ikke købe her fra igen!!!
Kun hvis i kan lige og lege gætte lege og ikke vil have information om din pakke.

24 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant-EMS plus red light specs

I bought the EMS plus red light specs. Absolutely amazing! I've had them a week and I can see small but noticeable improvements to my eye bags.

I've struggled with eye bags most of my life, but more as I approach my 40s. I have tried every cream and I've had skin boosters. I'm not suitable for tear through fillers.

This has honestly made a difference already. Really impressed!

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with customer service

Great experience with customer service, got back to me immediately and were extremely helpful in sending a replacement for my LED Mask when I had a problem with it.
I love the product and wouldn't hesitate to buy from them again

19 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Do Not Buy

Do Not Buy. Bought 1st neck & facial toner. Lasted 3 weeks. Stopped charging. Got a replacement and that Never Worked. This is an inferior device. Got a Refund.

12 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Stylepro wavelength LED face mask…couple of weeks on some lights stopped working

Stylepro wavelength LED face mask unfortunately a couple of weeks only into using this a row of lights failed the mask when switched on has some blinking or if I touch the wire or the battery pack when in use that also makes the lights blink all of the blue lights work on some of the lights work on recovery mode and on balance the anti ageing light one half row is off very disappointed

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my Stylepro

Love my Stylepro I can really see a difference in the firmness of my skin. Had an issue with the charger on my product but I had excellent customer service and had the machine exchanged straight away. Highly recommended

12 de septiembre de 2025

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