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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This refers to the Exeter Suit Direct store. All my husband wanted was a tie on this occasion, and as no other customers needed his attention at that moment, a lovely young man called Adam engaged ful... Ver más

Valorada con 5 estrellas sobre 5

Had a suite delivered to the store tried it on but the waistcoat was a little bit tight so Lydia rang around the outlets around to see if there was another size but couldn't find one as it was in... Ver más

Valorada con 1 estrellas sobre 5

Ordered items for next day, came 4 days late, and soaked (literally dripping wet) in some sort of horrible smelling chemical or alcohol. No idea if it's dangerous. Never had this anywhere, customer... Ver más

Valorada con 5 estrellas sobre 5

Went to the suit direct merry hill branch and was met by one of the workers Derek who made it a great experience. He suggested what type of suits to buy, what size and clearly showed he was very exper... Ver más

Información sobre la empresa

  1. Tienda de ropa para hombres

Información proporcionada por diversas fuentes externas

Suit Direct - Dressing Men Well in brands such as Limehaus, Ben Sherman, Marc Darcy, Jeff Banks, Alexandre of England, Gibson London and more. With fits ranging from skinny to plus size and a wide range of suit styles for all occasions, Suit Direct is your number one destination for formal menswear.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

595 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,7

Todas las opiniones

(595)

100 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lucky last day of sale

Went in today and lucky it was thelast day of sale. We trued different suits on and we were told if the trousers needed altering they can do that. I was also told well what I believed I was told that they could have my items if I needed to order anything sent to my address or in store Free of charge. We needed to order the trousers and I said to be delivered to my home address, no problem. We paid fir the items and off we go. I check my email receipt to see they charge for home delivery so the young lady didn't give clear information about delivery. Will learn from this if i ever have to buy a suit again

31 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 prom suit shopping experience

I went into Suit Direct, at their Merry Hill firm. I had impeccable customer service from Derek. From the moment i walk in there, he was extremely helpful. I was looking for a prom suit, and the service he offered me definitely persuaded me to buy a suit from there. He allowed me to try the suit on, as well as a tie and shirt, to show how the suit would actually look. I highly recommend, thankyou.

10 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed in this company the…

Very disappointed in this company the customers is below disgusting I have had several issue with them over one simple replacement… they give missed information and when you correct them they cut the call never to call back what kind of business is that ???? I’ve been asking to talk to the manager and they keep refusing me

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Suit Direct Metrocentre

Shopping at the Metrocentre store with my Dad and he received such kind and considerate service - sales advisor took his time with us and had excellent knowledge of the shapes and sizes that would be best suited to my Dad
Store was immaculate and we received absolute 5 star service! Thanks so much.

28 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT SHOP FROM HERE

Was dealing with Abs who provided me with amazing customer service. Treated me well and also took care of my experience at suit direct in Birmingham town centre. Due to the suit being unsuitable for the occasion and also looked worn.. I came back the next day with my receipt to return the item. I was dealt by another person who didn’t look like they wanted to be helpful and told me if I return the suit they’ll lose out on £125 when the mark on the suit which they claim I done was clearly an issue from their side. All tags and stuff were included and refused to deal with my situation. Really treated me unfairly and as a professional business selling in such industry nobody should be treated in such way. Anyone who shops here should visit slaters right opposite if you want bound for you buck.

15 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

Thank you to Arron in the Milton Keynes Suits Direct store for excellent service today. Arron helped us find a suit for my son to wear to his prom. He was patient, knowledgable and super helpful. Thanks Arron!

13 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wedding suits

We visited Clark’s VIllage suits direct, looking for 7 suits for our wedding, was advised to go back in a couple months due to new colours being released for summertime . Visited Clark’s new shop where Wayne and Peter helped us, very professional and efficient, they knew their job inside out. The price range was good and would recommend going there, the guys made us feel at ease.

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and helpful staff in Westfields store

Really great service from one of the team in the Westfields, Stratford store. After storming out of Mos bros after a really terrible experience I decided to check the suits direct store out. I was greeted and served by a really helpful guy and he was very patient after I tried a few suits on. He had my measurements for the correct size suit and I walked out the store with exactly what I wanted.

Kudos to the guy whoever you are, you were a great help and made up for bad experience in Mos Bros

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Mall cribs bristol

The Mall cribs bristol. Excellent service from Whisky nothing was too much trouble,even going to get a pair of shoes so the alterations to the trousers were right. Would recommend this shop to anyone looking for a new suit.

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nigel from Bridgend Store made our day

Today we went to the Bridgend McAthurglen store, where we were greeted so warmly by a sales person and to be honest “suit whisperer” called Nigel. He was so knowledgeable and helped my partner pick out his wedding suit. When spending a lot of money, you expect a good service, and boy did Nigel provide that! Such a lovely person, who spent time with us to find the right fit! Couldn’t recommend enough, even though a bossy woman who worked there was trying to divert his attention, because the store was busy, Nigel made us feel like we were the only ones in the store! 10/10 service.

22 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Hamza was FANTASTIC, booking system was terrible

Booked at appointment at the Shepherds Bush store for 9AM for a group of 9 to get measured for wedding suits. Was very disappointed as it transpired that they didn’t open until 10AM. Was not best pleased with this. However, Hamza turned up to open the shop and was incredibly apologetic. He opened up early as we’d been waiting for quite a while, asked what we were looking for and gave us his recommendations. His service was 10/10. Thank you Hamza!

8 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing

I spent around an hour and a half in the shop choosing a three piece suit, eventually it became clear that the suit and size I wanted needed to be ordered in, I paid in full together with payment for next day delivery, I received the confirmation email and noticed that the waistcoat size had been changed from what was ordered, to then be told they no longer stocked that size, then whilst waiting for the suit the next morning I received an email stating that they no longer had any of the suit in stock and would refund my money, you would think when the assistant ordered the items that he would be informed that they were not in stock before he took full payment.
Disappointing

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service from Dalvinder!

Outstanding Service from Dalvinder!

I had a fantastic experience at the suit shop, thanks to Dalvinder. He welcomed me warmly and understood my style needs perfectly. His knowledge, patience, and tips on tailoring made finding the right suit easy and enjoyable. I highly recommend seeking him out for exceptional service!

19 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

went to Kingston for 2 suits

went to Kingston for 2 suits. Got the suits and all the extras and Martin who assisted was excellent knew what he was selling had good knowledge and exceptionally Helpful. customer service second to none

15 de febrero de 2025
Opinión espontánea

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