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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Ver más

Valorada con 5 estrellas sobre 5

Superb fast ordering and delivery service from this family run business. Comprehensive first aid kit supplied at great price. Thank you for your excellent customer service.

Valorada con 5 estrellas sobre 5

J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Ver más

Valorada con 5 estrellas sobre 5

I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Ver más

Información sobre la empresa

  1. Tienda de artículos para deportes al aire libre

Escrito por la empresa

Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

691 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

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Valorada con 5 estrellas sobre 5

Ordered a RAB T-shirt that no one else…

Ordered a RAB T-shirt that no one else had in my size and it arrived really promptly, was exactly what I wanted and at a great price. Thank you Summit!

1 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello,

You are very welcome!
Thank you very much for your time and support of a family business. Hope to hear from you again soon in the near future.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Real Attention to Detail

As a first time tent buyer I was looking for a decently priced air tent. Online there are a few companies but not knowing much you sometimes are at the mercy of the company you use. I found a brilliant bargain and did my due dilligence online with Summit and have to say they were second to none. I bought the wrong king poles and got a call saying - did you mean to buy these as they don;t fit this tent. How good is that? You simply do NOT get customer service like this any more. Got the items the next day as promised on 24hr courier - free of charge and I couldn't be more stoked. Would use again in a heart beat.

You are in safe hands with this company seriously - and I don't generally give 5s but this was an old fashioned cust service you just dont get any more.

1 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello,

Thank you very much for your wonderful review.
Amazing to hear that, you are more than welcome!

We knew straight away and it was a pleasure sorting that out for you. Hate for you to go on an adventure with the wrong equipment - we do hope the tent serves you well and certainly look forward to hearing from you again in the near future.

We do appreciate your support of a family business!

Kindest regards
The Summits Team!

Valorada con 4 estrellas sobre 5

Excellent service as communications

Excellent service as communications. My item arrived s promised. Mrs than happy to recommend Summits

1 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello,

Thank you for leaving us a review!
Happy to hear you are impressed with our service - please let us know what we can do to achieve that last star.
We appreciate your support of a family business.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5
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Respuesta de Summits Outdoor

Hello,

Thank you very much for your 5 star review!
We appreciate your support of a family business - hope to hear from you again in the near future.

Kindest regards
Anna

Valorada con 5 estrellas sobre 5

Good value and helpful

Picked up a couple of items on the way to our holiday destination. Easy to order online for collection at shop. Friendly staff who kindly gave us good advice for our trip.

27 de agosto de 2022
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Respuesta de Summits Outdoor

Hello Lee,

Thank you for taking the time to review us!
We really appreciate it and sincerely hope to hear from you again soon.
Always a pleasure meeting like-minded folk like yourself, thanks for supporting a family business!

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Really good

Really good. A quick response to the order that arrived on time and well packaged.

31 de agosto de 2022
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Respuesta de Summits Outdoor

Hello Garry,

Thank you very much for your 5 star review!
We are glad you are happy with our service and sincerely hope to hear from you again.
Thanks for supporting a family business!

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Brilliantly helpful

29 de agosto de 2022
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Respuesta de Summits Outdoor

Hello Karen,

Wonderful review - thank you for your time.
We appreciate your support of a family business and look forward to hearing from you again very soon.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Great prices and service

Great prices, quick delivery and friendly & responsive customer service.

1 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello again Steve,

I hope you are well.
Thanks for taking the time to leave a review, it's much appreciated!
The pleasure is ours and we hope to hear from you again soon.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Really great service

Really great service - phoned to ask a pquestion about items I was about to order online and the young lady was pleasant, efficient & not 'pushy sales person' - because of her help I actually bought more items & will be a returning customer - thanks

7 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello Alan,

Thank you for taking the time to leave us a review. The lady in question knows her stuff and she appreciates your time.
We look forward to speaking with you again soon - thanks for supporting a family business.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Great service

Great service had a small issue that was resolved with no hassle , Brilliant

7 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello again,

Thank you so much for the kind review - We are glad we could help, apologies for the issue in the first instance but we do wholeheartedly appreciate your support of a family business.
Take care for now.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Great service

Great service, good prices, thanks

7 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello Chris,

You are most welcome!
We are glad to hear that and hope to hear from you again soon.
Thanks for your support of a family business.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

New tent sent quickly & well packaged

We've just bought a new Vango 3 man tent from you Summits. It arrived quickly and well packaged. (Oh and it was at an equal or better price than anything equivalent we could find elsewhere).

6 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello again,

Many thanks for your 5 star review!
We always strive to stay competitive and reuse all our packaging. So we are very pleased to hear you are happy with our service.
Thanks for supporting a family business!

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Competitive prices and next day delivery.

2 de septiembre de 2022
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Respuesta de Summits Outdoor

Hello Pablo,

Thanks for your 5 star review!
We really appreciate you taking the time to leave your feedback and hope to hear from you again very soon!
Thanks for supporting a family business.

Kkindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Excellent boots

Excellent boots! Speedy delivery.

31 de agosto de 2022
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Respuesta de Summits Outdoor

Hello Steven,

We appreciate your 5 star rating!
We hope they serve you well on many adventures to come and we look forward to hearing from you again.
Thanks for supporting a family business.

Kindest regards
The Summits Team!

Valorada con 4 estrellas sobre 5

Initial mistake quickly rectified

Initial mistake quickly rectified. I ordered a tent that was out-of-stock. When this mistake was notified, they quickly resolved it for me with a very friendly person on the phone, who also offered a discount on an alternative. Nice to talk to a human who apologises and makes amends.

29 de agosto de 2022
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Respuesta de Summits Outdoor

Hello again Nick,

We hope you are well.
Thank you for taking the time to review us - we once again apologise for the error in the first instance but we are glad we could turn things around quickly for you.
Perhaps next time, we can gain that last star! We appreciate your support of a family business and look forward to hearing from you again soon.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Great customer service and support

Great customer service and support. Prompt delivery and fast response to questions.

18 de agosto de 2022
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Respuesta de Summits Outdoor

Hello again Richard,

Thank you very much for your 5 star review.
We are here if you require any further assistance or anymore fantastic camping equipment!
Hope to hear from you again in the not too distant future.

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Wonderful service

Wonderful service, keen prices and expert advice - what’s not to like?

15 de agosto de 2022
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Respuesta de Summits Outdoor

Hello Stranger!

You are far too kind, thank you Chaz.
No doubt we shall be hearing from you again soon - sincerely hope that is the case.
Take care for now!

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery. Products well priced

15 de agosto de 2022
Logotipo de Summits Outdoor

Respuesta de Summits Outdoor

Hello Caroline,

Thank you very much for your excellent review.
We sincerely hope to hear from you in the near future and we wholeheartedly appreciate your support of a family business!

Kindest regards
The Summits Team!

Valorada con 5 estrellas sobre 5

Competitive prices for specialist…

Competitive prices for specialist camping equipment. Delivery service very efficient. Very satisfied!

15 de agosto de 2022
Logotipo de Summits Outdoor

Respuesta de Summits Outdoor

Hello Nathan,

Thank you very much for your 5 star rating!
We really appreciate it, as a family run business we strive to ensure we remain competitive and offer an express delivery service.
We sincerely hope to hear from you again very soon - take care for now!

Kindest regards
The Summits Team!

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