Bought a 18 pair black hex dumbbell set only to receive a rack that isn't as advertised on the website–the double center stand is replaced with a single one unlike the advertised photo. Additionally... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have received the wrong amount of weights and have been trying to resolve this issue for a long time, I can't do my workout with an odd number of weights and their support takes many days to reply,... Ver más
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Ver más
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Ver más
Información sobre la empresa
Escrito por la empresa
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Información de contacto
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australia
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3,7
Medio
198 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Items purchased were to picture and descriptions on website. Efficient delivery. Highly recommend
27 de junio de 2023
Quick turn around
It was an easy proses from ordering online to the equipment landing at my front door, with a very quick turn around time. Plus the equipment is great. Thanks heaps Sumo team
25 de junio de 2023
An amazing shopping experience
I phoned them prior to my order for some clarification questions and the girl on the line was incredibly helpful. My order was delivered swiftly in under 5 business days. Due to the nature of my order it had to be delivered from two warehouses, but they had great communication about this. An incredibly awesome shopping experience, would highly recommend these guys for all your fitness equipment needs!!
1 de julio de 2023
I was very happy with the click &…
I was very happy with the click & collect process. The product was ready and the wait was minimal
30 de junio de 2023
A truly awful experience by phone
A truly awful experience by phone, email and (lack of) dispatch
20 de junio de 2023
Respuesta de sumostrength.com.au
Hi Andrew,
Please accept our apology for your experience to date, we set a very high bar for our customer service, and it appears we have fallen short in this instance.
I will get a customer service representative to reach out to you in the coming days so we can better understand your concerns and look to turn your experience around.
Have a great day.
Team Sumo Strength.
Happy customer
Product available at a responsible price. Fast and reasonable shipping rates considering the size and weight of goods👍🏻
18 de junio de 2023
Arrived quickly.
Arrived quickly.
Some of the paint came off one of the plates lettering.
All in all I’m happy with the sale and delivery
20 de junio de 2023
Amazing service.
18 de junio de 2023
Great customer service
Great customer service, stood by their word and promise, helped with solutions
Thoroughly recommend
Great quality product
22 de junio de 2023
Excellent response and great products
21 de junio de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.