Sun Bright Lighting Opiniones 

93
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tracking always illustrated the product transit and the real shipping progress. The product was well received, timely and securely packed. The light was installed with no issues at all, either on i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Ver más

Valorada con 2 estrellas sobre 5

Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Ver más

Valorada con 5 estrellas sobre 5

"Outstanding product. Easy to install, reliable, and delivers great results. We've used it on our projects and have been very impressed. Bright House Landscape Lighting highly recommends it."

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 20% de las opiniones negativas

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4,1

Todas las opiniones

(93)

24 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product

Great product, Great customer service

3 de marzo de 2025
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for sharing your positive experience! We appreciate your feedback and look forward to serving you again!

Valorada con 5 estrellas sobre 5

The product worked perfectly

The product worked perfectly; fast shipping

11 de febrero de 2025
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for sharing your positive experience! I'm glad you like the product.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Even on a Sunday!

25 de enero de 2025
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for sharing your positive experience! We appreciate your feedback and look forward to serving you again!

Valorada con 3 estrellas sobre 5

How can I use my points to pay?

15 de octubre de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

To redeem your points, simply visit our website and log in to your account. On the bottom left of the screen, you'll find the "Rewards" pop-up icon. Click on it, then select "Ways to Redeem" to view the qualifying discounts available. Once you've redeemed your points, you'll receive a discount code that you can apply to your next purchase.

Don't forget, you can also take advantage of our Black Friday 15% discount on all products, available through the end of November 2024!

Valorada con 1 estrellas sobre 5

I never received my lights and I was…

I never received my lights and I was supposed to have a credit back and still have not received confirmation on that order.

10 de octubre de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Hello, we notified you the day of your order that the items were out of stock and on back order until further notice and you opted in for keeping the order in back order and to have them shipped once back in stock. They are still out of stock as we are waiting on port issues. If you would like to cancel and refund the order then we can do that as well. Please email us and let us know how you would like to move forward. Thank you!

Valorada con 5 estrellas sobre 5

Positive Experience

Easy ordering, timely communications on delivery, efficient process on prior return and final product worked perfectly.

30 de septiembre de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for sharing your positive experience! We appreciate your feedback and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Very difficult item to find and a great price.

You offer a great price on an item that is very difficult to find. We are happy with the service and the product. Your product appears to be more durable than the original item. We will be back for more of this item.

26 de agosto de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you very much Jerald! We're glad you were happy with the quality of the product

Valorada con 1 estrellas sobre 5

Wrong lights sent to me

I hav yet to get a reply to my return text to your representative who said you sent the lights I requested & I replied that they were not & sent a pic w/ my text showing the incorrect light that was sent. I think the persons name is Poyang.

22 de julio de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Hello,
We do not have a text option for customer service. But we did see your email you sent recently, and we have responded and taken care of the wrong light that was sent to you. The replacement has already been shipped out to you and should have arrived by now. Our team emailed you the tracking of the replacement item. Please email or call us if you have yet to receive it.

Valorada con 5 estrellas sobre 5

Homeowner

Very quick & responsive. Lights were what I expected especially the color .Easy to install.

15 de julio de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for your feedback! We appreciate your kind words and look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Love these lights!

Lights came quickly and we love them. Installed easily and look great!

14 de julio de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for your feedback! We appreciate your support and hope they continue to brighten up your space!

Valorada con 5 estrellas sobre 5

Fair price and quick shipping

I found my lighting project needs were fair priced and the shipping was very fast.

9 de julio de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for your review! We appreciate your business and look forward to helping with any future lighting projects!

Valorada con 1 estrellas sobre 5

SHOP ELSEWHERE

Ordered an expensive transformer stainless steel wifi enabled unit for one of my clients. Turns out it did not have wifi even though the product page said it did and had a video explaining how to use it. No other options or upgrades to get a wifi, customer service said the wifi description shouldnt have been there.

Client said it was turning on/off.

I called customer service and they said yes they have been having problems with those (but they still sent it out?) and they suggested a plugin which has nothing to do with the problem and would require my client to download a diff app to control the plugin so when transformer turned off and malfunctioned they could turn it back on with separate plugin cord.

RIDICULOUS solution.
Not helpful.

28 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

The products did not perform well

The products did not perform well. The power supply had issues, the kit was 3 years old, and the lights program was not functioning. While customer service did respond to my calls, the solutions were not timely.

12 de mayo de 2024
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Hello Richard, we spoke on the phone this past Saturday which I believe was the first call from you regarding this issue. We tried providing a solution for you but I'm not sure what you mean by the kit was 3 years old as you just purchased it last month. Let us know if there is any other solution we can provide for you in regard to the defective transformer which I had told you that we can replace for you if you'd like. Feel free to give us a call again, we will be here to help.

Valorada con 1 estrellas sobre 5

Shop Elsewhere

Purchased 2 outdoor lamps that both arrived previously USED. One arrived with 2 stripped wires and the other had cauking on it. Submitted 2 color photos after paying electrician to install the system. Submitted photos and received a RMA for return of two units. Rather than wait for replacement they had me purchase an additional 2 more units and wait for credit. Low and behold I ship the 2 units back and they have the nerve to credit only one after they agreed on the RMA #7USWWPNF to accept both. The arrogance of this company to go back on their word is absolutely appalling to say they arrived USED is disgusting. As they sent us USED landscape lights to begin with. Best advice is to avoid this company at all costs as they are abusive in business dealings and do not honor their word whatsoever. Shop elsewhere!!!

16 de diciembre de 2023

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