Sun Bright Lighting Opiniones 

93
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tracking always illustrated the product transit and the real shipping progress. The product was well received, timely and securely packed. The light was installed with no issues at all, either on i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Ver más

Valorada con 2 estrellas sobre 5

Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Ver más

Valorada con 5 estrellas sobre 5

"Outstanding product. Easy to install, reliable, and delivers great results. We've used it on our projects and have been very impressed. Bright House Landscape Lighting highly recommends it."

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 20% de las opiniones negativas

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4,1

Todas las opiniones

(93)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

very happy with the 12v bistro lights

very happy with the 12v bistro lights, quality seems great and lights are bright.

16 de diciembre de 2023
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you Luke, I'm glad you liked those lights as they are one of our most popular!

Valorada con 1 estrellas sobre 5

Customer service is terrible

Customer service is terrible. Out of my order of 8 , there was one light fixture not operable. I left 2 VM as I am on EST, and sent 2 emails. No one ever returned my communication. Today, I contacted customer service and spoke with a person by the name of Chase. He was extremely condescending- stating that it was very unusual for them not to return communication and that it was usually his boss that did. He did not own or apologize for my inconvenience and stated he found this to be very curious. That they never have any complaints about this brand of light fixture. I simply asked for a replacement and he stated snd I quote that I would need to pay for the return shipping and that they would evaluate whether it was working or not snd then snd only then would they send a replacement…worst customer service of any online product and the fact that they never returned my initial communication is unacceptable. I have 1 light out of 8 not working. This is why customers shop directly with Amazon because returning a product or getting a replacement is effortless. I have to pay for the return, and was told to read their policy. I ordered my lights on 9/27…called and emailed in middle of October and now it is 11/14. Less than 45 days and Chase from customer service not only was not helpful, but hung up on me.

24 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Unbelievable customer service great…

Unbelievable customer service great product it was my mistake i shipped to the wrong address and they made it right ! Shout out to Pouyan for making it a great experience

28 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sent incorrect fixture

Sent incorrect fixture. Returned and still waiting for replacement.

24 de mayo de 2023
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Hello William, you return was delivered to us and we have already sent out your replacement and is currently on the way to you. The shipping department has sent you a tracking number for the replacement to your email. Please give us a call at 833-717-2728 if you can't find it and we will give you the tracking directly. Thank you!

Valorada con 5 estrellas sobre 5

Order arrived and was correct items

Order arrived and was correct items. Pleased with response.

6 de mayo de 2023
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

thank you for shopping with us Hugh! Im glad you were able to find what you needed.

Valorada con 5 estrellas sobre 5

Great Customer service

The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.

3 de abril de 2023
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you for the feedback, Harold. I'm glad you were able to find the lights you needed!

Valorada con 5 estrellas sobre 5

Nice product

Nice product. Well made. Just installed as indirect lighting under a 400 square ft. Pergola with roof panels.

11 de marzo de 2023
Valorada con 5 estrellas sobre 5

Great service

Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!

9 de diciembre de 2022
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you Victor we're always available for any support you need!

Valorada con 5 estrellas sobre 5

Perfect closet rod solution

the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!

18 de septiembre de 2022
Logotipo de Sun Bright Lighting

Respuesta de Sun Bright Lighting

Thank you Diane, Im glad you we're able to find what you needed!

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