Tracking always illustrated the product transit and the real shipping progress. The product was well received, timely and securely packed. The light was installed with no issues at all, either on i... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Tracking always illustrated the product transit and the real shipping progress. The product was well received, timely and securely packed. The light was installed with no issues at all, either on i... Ver más
La empresa ha respondido
I ordered the GL Series Moon Outdoor Light Fixture. It was markedly better than others as the material is more durable, it is well-made, and is the only one I know of which allows you to hang it (I... Ver más
Products are simply drop shipped from Amazon at twice the price. The quality of the product is fine, since it’s being sold elsewhere. But when your item arrives in an Amazon package with no invoice an... Ver más
"Outstanding product. Easy to install, reliable, and delivers great results. We've used it on our projects and have been very impressed. Bright House Landscape Lighting highly recommends it."
La empresa ha respondido
Our products are produced with premium metals, such as Cast Brass and 304 Stainless Steel, and designed for longevity. We strive for quality, aesthetic and sharing our passion for lighting, design, and decorative landscaping.
7751 Alabama ave, unit 16, 91304, Canoga Park, Estados Unidos
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 20% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lights arrived on time and were easy to install

Respuesta de Sun Bright Lighting
very happy with the 12v bistro lights, quality seems great and lights are bright.

Respuesta de Sun Bright Lighting
Customer service is terrible. Out of my order of 8 , there was one light fixture not operable. I left 2 VM as I am on EST, and sent 2 emails. No one ever returned my communication. Today, I contacted customer service and spoke with a person by the name of Chase. He was extremely condescending- stating that it was very unusual for them not to return communication and that it was usually his boss that did. He did not own or apologize for my inconvenience and stated he found this to be very curious. That they never have any complaints about this brand of light fixture. I simply asked for a replacement and he stated snd I quote that I would need to pay for the return shipping and that they would evaluate whether it was working or not snd then snd only then would they send a replacement…worst customer service of any online product and the fact that they never returned my initial communication is unacceptable. I have 1 light out of 8 not working. This is why customers shop directly with Amazon because returning a product or getting a replacement is effortless. I have to pay for the return, and was told to read their policy. I ordered my lights on 9/27…called and emailed in middle of October and now it is 11/14. Less than 45 days and Chase from customer service not only was not helpful, but hung up on me.
Unbelievable customer service great product it was my mistake i shipped to the wrong address and they made it right ! Shout out to Pouyan for making it a great experience
Sent incorrect fixture. Returned and still waiting for replacement.

Respuesta de Sun Bright Lighting
Order arrived and was correct items. Pleased with response.

Respuesta de Sun Bright Lighting
The products Sun Bright sold me are exactly as advertised and high quality. They came on time and properly packed. Even though 1 of 12 of the lights was defective their customer service replaced it without a problem.

Respuesta de Sun Bright Lighting
Nice product. Well made. Just installed as indirect lighting under a 400 square ft. Pergola with roof panels.
Wrong fulfillment of colors outdated spots that are not in production anymore. Got an old batch, wrong sticks that does not match the spots.
Excellent items that I purchased. Came to me quickly and was perfect for my backyard around pool. Use a lifepo4 12 volt battery and they are amazing lights.
Super easy to order on the website and friendly customer service.

Respuesta de Sun Bright Lighting
Shipping is always fast. Replaced faulty fixture quickly.

Respuesta de Sun Bright Lighting
Great service. Understand the business and the customer. My conversation and their action for an issue with receiving the wrong product and the return were immediate, without hesitation and flawless. I would go back to them in a heartbeat!!!

Respuesta de Sun Bright Lighting
Received bulbs when told they would be here.

Respuesta de Sun Bright Lighting
the product was as described and just what I needed. Only half of the original order was initially delivered, but after reaching out to the company and explaining the error, they were quick to correct it. The person I talked to was polite and extremely helpful.
Thanks for the good service!

Respuesta de Sun Bright Lighting
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.