120 € de commande, des troubles digestifs après utilisation et surtout une réponse du service client qui laisse perplexe ! Plutôt que de chercher à savoir si le problème pouvait venir de le... Ver más
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Consulta las opiniones de los clientes
I like the idea of being able to pay whenever I’m ready — it definitely avoids those moments where you’re waiting around trying to get the bill. It’s not something that completely changes everything,... Ver más
Quelle honte! Frais de service facturé au client et non au restaurateur qui lui gagne du temps de personnel! Tout est fait pour qu'on y voit que du feu. 2€ facturé qui aurait pu partir en pourboir... Ver más
Malgré le petit panonceau sur la table, où il est marqué qu'avec l'application, on peut laisser un pourboire au serveur, à cinq à table, nous avons été incapables de trouver le moyen de laisser un po... Ver más
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Undurchsichtiges Unternehmen
Undurchsichtiges Unternehmen, an einer privaten Adresse in den USA. Sammelt Daten?
Horrible experience
Horrible experience. When building a product and expanding to other countries, the culture of the country should be taken into account. Never using this app again.
C ‘est du vol cache au depit du client
C ‘est du vol cache au depit du client, le serveur vous invite a paier avec l ‘app sauf que a la fin vous etes taxe’, sans q ‘on vous l’annonce, le patron gagne sur le temp de service de serveur. Les gagnants sont les patrons du resto e de l’app. Vous devrait avoir honte.
Simple & quick
Simple & quick. Split the bill with a friend. All through the QR code link. Apple pay integration. Took 10 seconds to pay. Service charge £0.49
Fantastic product.
Du vol !
Ce n’est pas honnête ce on paie sans le savoir… ça ne va pa durer longtemps car le vol ne paie jamais bien longtemps
You want me to pay you extra to do your wait staffs' job? Seems fair
Wait - save my time by using this app?
Did you mean, save your staff from doing work by not handling customers or money?
And I need to pay you extra?
Daylight Robbery
I scanned the QR code on the table to pay the bill as told to by the staff, expecting a normal online/app transaction. However, the Sunday App charged an additional "checkout fee" on top of the service charge, which couldn’t be removed! Then it asks if I want to add a tip! Literally fleecing me of money on an already expensive bill.
The staff in Big Mama Group are notoriously slow and avoid you when it comes time to pay, so you have to be quite determined to get hold of them. It must be a training tactic to force you to pay via QR code and pay over the odds. Also I’m sure this ‘checkout fee’/‘tech fee’ is actually illegal and I’ll be reporting them.
The app expects customers to pay the same service charge as before, plus an extra fee for the supposed “convenience,” despite reducing the service needed and experienced per customer. It’s simply unacceptable.
I feel really taken advantage of and disappointed. I've decided not to revisit any restaurant that uses this app and imposes such extra charges.
Pourboire forcé
La serveuse est très occupée, on va gagner du temps et payer via l'application.... Le service était vraiment moyen et le rapport qualité prix nul.. Bref aucunement l'intention de laisser le moindre pourboire parmi les 3 choix mis en avant 1, 2 ou 5euros, je coche donc "ne pas laisser de pourboire".... Je renseigne mon numéro de carte bleu et miracle "merci pour le pourboire de 2€"... Désagréable impression de vol...
Frais écrits en petit
Frais écrits en petit, mais vraiment tout petit. Ça frise la malhonnête.
Super expérience fluide et claire !
Super expérience fluide et claire !
The End of the Waiting Game
I hate waiting to pay at the restaurant. Sunday is truly a revolution because there's no longer a need to wait for the waiter to bring the payment terminal.
Yes, it cost me 20 cents, but I paid and leave in 30 seconds.
According to me, the scandal is waiting 20 minutes behind 10 people at the till.
Very efficient way to pay
Very efficient way to pay. Much more simpler as a guest. Loved it.
Rip off fees charged to customer paying…
Rip off fees charged to customer paying in restaurant to pay their bill. Any fees should be responsibility of the restaurant.
No option but to pay a £3 fee on…
No option but to pay a £3 fee on payment - for no benefit. Outrageous
Charged £2.99 to use the app
Charged £2.99 to use the app. We split the bill 5 ways without realising. So we spent £15 in fees!
Seriously unacceptable!
When it came to paying the bill, I was told to use the QR code on the table. That took me to an app (Sunday App) only to charge me extra - what was called a "checkout fee" on top of the service charge - for the privilege of paying the bill without using a card machine! That's unacceptable and nonsense! I will never go to a restaurant that uses this app and pay a checkout fee!
Why would anyone pay to pay their bill.
Extra charge to pay using credit card
My restaurant bill was more expensive because this app added a charge to pay with credit card. Asked the waiter politely to remove this charge and to pay in cash instead.
Charges you to pay a bill
Charges you to pay a bill, absolute joke of a company.
If in a restaurant (or wherever) that uses it, tell them you want to pay on their card machine and have the service charge removed off the bill due to them using this app.
Don't return to anywhere that uses this app, they don't give a damn about you as a customer, so let them go under.
Fees to pay the bill
Pay fees to pay your bill and avoid social interactions
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