First and foremost the Sunnylife product is beautiful. I bought two pieces. However, some children decided to use the pool chair as a trampoline and the fabric tore. I immediately ordered another chai... Ver más
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Consulta las opiniones de los clientes
I am placing my first order with Sunnylife this year, purchasing items for the swimming pool—three items in total. Unfortunately, two of them are defective. The first item is a balloon with a swan... Ver más
La empresa ha respondido
I ordered two Luxe Lie-On Loungers in Rattan from SunnyLIFE and they are beautiful. The quality is great and they look very high end. Customer service is extremely helpful and responsive. I highly rec... Ver más
We love our Sunnylufe Luxe Lie-On Lounger! Originally had it in olive and after much use, the cover began to tear. As soon as I reached out to Sunnylife to inquire about ordering a new cover, they (... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de decoración e interiorismo
- Tienda de accesorios de moda
- Piscina
Escrito por la empresa
Designed for a life lived under the sun, SUNNYLiFE is the world's leading summer lifestyle brand. Born on the beaches of Sydney in 2003, the brand was established with a simple goal: to share Australia’s authentic summer style with the rest of the world. Today our products can be found on beaches, in pools and at sun drenched holiday destinations across the globe. SUNNYLiFE is recognised for its vast seasonal collections featuring every must-have summer item imaginable. Bold graphics, show-stopping prints and trend-setting packaging are all part of our trademark look. We are continually committed to creating a range of sunny essentials that deliver on innovation, quality, style and functionality; the perfect summer lifestyle solution.
Información de contacto
B1, 85 Dunning Avenue, 2018, Rosebery, Australia
- 0287551500
- hello@sunnylife.com.au
- sunnylife.com.au
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Ha contestado el 37% de las opiniones negativas
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Good products and outstanding service
The products are very beautiful and exactly as pictured. In addition, there is prompt delivery and, above all, great service. I have rarely experienced this before. The answer came promptly and with it also help, as in my case. Many thanks to the Sunnylife team! This will certainly not be my last order.
Amazing products and service
Amazing products and service. Lene immediately responded when I realised I had made a mistake with my order, everything was resolved within the hour, and we are all set for the best ever pool party! Fan for life....
Belle finition de matelas mais décolore…
Belle finition de matelas mais décolore très vite malheureusement. Donc plus du tout le même aspect

Respuesta de SUNNYLiFE
Very disappointed
Was so excited to receive the products as the website is fab BUT within a week the colour completely faded.
The pale blue stripe is now unrecognisable. A crime to charge this much and to make pool toys which fade immediately

Respuesta de SUNNYLiFE
Ich habe 2 Lounger bestellt
Ich habe 2 Lounger bestellt. Die Qualität ist sehr gut, leider hat sich aber die Farbe verändert. Die Firma hat auf meine Reklamation am gleichen Tag geantwortet und hat mir ein zufriedenstellendes Angebot gemacht. Sehr guter Service und sehr guter Umgang mit Kunden.
Il ne donne pas d'étiquettes prepayées…
Il ne donne pas d'étiquettes prepayées pour les retours et ça coute la peau de c*** de renvoyer au Pays Bas attention !!! de plus mefiez vous les couleurs sur photo ne ressemblent en rien à ce qui arrive un truc rose arrive beige .........
Just made up my mind!
Just made up my mind.. i was going to buy your cabana.. no way.. you guys are dodgy.. thanks everyone for not letting me go through what you all have.. im sorry to hear.
Phew dodged a bullet
amazing customer service
I ordered the twin lux float for my little sister for Christmas. She opened it on Christmas and one of the headrest weren’t attached and where it was supposed to be attached. There were two small holes. It’s still inflated and we were still able to use it on Christmas Day, but the next morning I sent them an email on Boxing Day and they responded at 8:30 am in the morning and by 12 pm lunchtime they had ordered a second one to be shipped to my house free of charge and we are still able to keep the original one. They all have repair kit in it so we were able to easily repair the floaty and now we have two, the customer service was really really quick and very kind and I really appreciate how quick it was considering that it was Christmas and Boxing Day. The product itself is beautiful high-quality and I love it and so does my little sister. The whole family’s been using. It definitely will order again in the future.
Great customer support and assistance, 5 stars
i ordered two items for my kid, we were leaving to overseas within a week; however, i needed urgently exchange the item and work through the details. Sunny Life team responded to my emails within an hour in the same day, shipped replacement (express shipping) the next day, did an outstanding job resolving my inquiry, great team, great customer support and good products, my kid was very happy with the purchased items.
Sadly
Sadly, such poor quality. Beautiful products but all items I’ve bought from Sunnylife have broken/rusted/deflated within hours of use. Disappointing and I will not be buying this brand again.

Respuesta de SUNNYLiFE
DO NOT BUY
I recently purchased 2 products from Sunnylife, and I am extremely disappointed with the quality. We took the items on holiday with us and within 30 minutes of using the Rio Bat catch ball and bats rio, the ball was broken and the glue had dissolved breaking apart the bats. To make matters worse, customer service was unresponsive when I reached out for assistance. I understand that things can occasionally go wrong, but the lack of support and the defective product left me frustrated. I will not be purchasing from Sunnylife again and cannot recommend their products based on this experience.
Save your money and look elsewhere

Respuesta de SUNNYLiFE
Wow sunnylife ...horrid
Wow sunnylife, your reviews are mostly negative ... and here is 1 more !
The quality of your products is DISGRACEFUL!!!! For the price you are charging people is criminal!
Your customer service provides no assistance nor do you take responsibility for your horrid, faulty products! Atrocious! Will never buy from you again and will steer people away from.your products forever more.

Respuesta de SUNNYLiFE
I bought cooler and the zipper was…
I bought cooler and the zipper was broken after one time of using it. Tried to contact them several times, sent emails... but no reaction

Respuesta de SUNNYLiFE
Ridiculous customer service!
Ridiculous customer service!! Does not reply to emails and has a phone number but apparently no one to answer it! How many people work in your customer service team for you to just ignore emails and calls. I never received my order and I’ve been trying to contact you for over a month now. Order is 28039

Respuesta de SUNNYLiFE
Horrible company to do business with
Edit: This was for order# SUN5236
I have an email chain showing the correspondence with customer service regarding the refund. I was told to cancel the PayPal dispute and a refund would be given. Then once I cancelled the dispute I was told only a partial refund would be given. Several emails were sent and I did not agree to a partial refund, but that is what was issued. Very disappointed in this transaction. Poor quality product and damaged when it arrived. The emails were poorly written and unprofessional. I felt almost bullied to take the partial refund. If needed I can forward the emails. Please advise where I can send them.
Horrible company to do business with!
Negative 10 stars!
Product arrived damaged and broken. Company refused to help unless PayPal dispute was dropped. Big mistake on my part. After I dropped the dispute they refused to refund full amount. Instead agreed to refund 70%. Hasn't arrived yet. Would never purchase from them again!

Respuesta de SUNNYLiFE
Worst quality ever
Worst quality ever! Customer service was not helpful. If you must buy one of their products, by from a reseller like David Jones. Even when the product was defective, they would not offer a refund.

Respuesta de SUNNYLiFE
The chairs were beautiful when we first…
The chairs were beautiful when we first got them BUT after just a few weeks the wood on the chairs mildewed. They’re made to be outside so it’s crazy it did this. I haven’t ever had a chair do this especially one that costs so much. I’ve been disappointed with this purchase.

Respuesta de SUNNYLiFE
Sellers item arrived damaged
Sellers item arrived damaged. Refuse to issue refund unless I drop the Palpal dispute. DO NOT DO THIS EVER.... you will not have any recourse to get a refund if you do as PAYPAL closes the case and you cannot reopen it. This is a shady overseas company and they sell crap that is not worth what you pay.

Respuesta de SUNNYLiFE
Their products are cheaply made
Their products are cheaply made, poorly constructed and not properly packaged for shipping. My challenge coin display arrived very damaged and their only solution was recommending that I repair it myself. Also, unwilling to offer any refund, even after following their instructions on sending photos. They are a scam

Respuesta de SUNNYLiFE
Beach chair not fit for use
Bought a beach chair to take on my holiday of a lifetime...so disappointing. I didn't mind paying extra for a a quality product. But after 10 uses the seat seam has frayed on both sides and the chair no longer holds position, just collapsing when I lean back. It cost over £100 and is totally useless. I emailed them a few days ago and not had a reply, hence me putting it on here in the hope I get a response.
I'm UK based and very disappointed. I thought I'd be a customer for life.

Respuesta de SUNNYLiFE
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