First and foremost the Sunnylife product is beautiful. I bought two pieces. However, some children decided to use the pool chair as a trampoline and the fabric tore. I immediately ordered another chai... Ver más
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Consulta las opiniones de los clientes
I am placing my first order with Sunnylife this year, purchasing items for the swimming pool—three items in total. Unfortunately, two of them are defective. The first item is a balloon with a swan... Ver más
La empresa ha respondido
I ordered two Luxe Lie-On Loungers in Rattan from SunnyLIFE and they are beautiful. The quality is great and they look very high end. Customer service is extremely helpful and responsive. I highly rec... Ver más
We love our Sunnylufe Luxe Lie-On Lounger! Originally had it in olive and after much use, the cover began to tear. As soon as I reached out to Sunnylife to inquire about ordering a new cover, they (... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de decoración e interiorismo
- Tienda de accesorios de moda
- Piscina
Escrito por la empresa
Designed for a life lived under the sun, SUNNYLiFE is the world's leading summer lifestyle brand. Born on the beaches of Sydney in 2003, the brand was established with a simple goal: to share Australia’s authentic summer style with the rest of the world. Today our products can be found on beaches, in pools and at sun drenched holiday destinations across the globe. SUNNYLiFE is recognised for its vast seasonal collections featuring every must-have summer item imaginable. Bold graphics, show-stopping prints and trend-setting packaging are all part of our trademark look. We are continually committed to creating a range of sunny essentials that deliver on innovation, quality, style and functionality; the perfect summer lifestyle solution.
Información de contacto
B1, 85 Dunning Avenue, 2018, Rosebery, Australia
- 0287551500
- hello@sunnylife.com.au
- sunnylife.com.au
No consta que haya invitado a opinar recientemente
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Ha contestado el 37% de las opiniones negativas
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LUXE LIE-ON LOUNGER - TRÈS CONFORTABLE ET SAV PARFAIT 👌 !
Matelas bien large avec une housse très agréable et un confort parfait 👌!
Un petit détail à savoir : ce matelas se gonfle en 2 parties mais la première consiste en un seul petit boudin pour un meilleur maintien, la partie 2 représentant le reste du matelas .
Je tiens à remercier Alvin et Lene du service clientèle pour leur rapidité, leur efficacité et leur gentillesse... Des vrais pros 👍!
Ce matelas vaut vraiment son prix. Je vous le recommande !
Marie-Hélène G.
Very large mattress with a very pleasant cover and perfect comfort👌!
A small detail to know: this mattress inflates in 2 parts but the first consists of a single small sausage for better support, part 2 representing the rest of the mattress.
I would like to thank Alvin and Lene from customer service for their speed, efficiency and kindness... Real pros 👍🙏!
This mattress is definitely worth the price. I recommend it !
Marie-Hélène G.
BAD return policy.
Great customer service
Ordered a sale item, process and delivery was fast. Unfortunately on opening, there was some damage. When I contacted sunnylife they were super responsive, and sent out a new item to replace the damaged one.
Leggings
Ordered product in June, still haven't received and have sent 2 emails with no response

Respuesta de SUNNYLiFE
No customer care.
sent this company an email 3 weeks ago and still they have not responded. still waiting for my parcel. waste of time avoid this crap company.

Respuesta de SUNNYLiFE
Parcel hasn’t arrived and sunny life…
Parcel hasn’t arrived and sunny life doesn’t respond to messages.

Respuesta de SUNNYLiFE
SUNNYLiFE brings love and joy
Chris is unmatched. The best Customer Service Representative I’ve ever had who has addressed my concerns regarding the shipping date for my upcoming surf camp. Taking the efforts to make my online purchase worth my time and money. Super efficient and detailed when one of my ordered item became unavailable, I was informed immediately. The quick response with another similar item on offer is also commendable. Chris has exhibited friendliness, expertise, and ensured my comfort throughout the entire shopping experience. Kudos to Chris, a keeper to the organisation!

Respuesta de SUNNYLiFE
Parcel did NOT arrive! Customer service is now IGNORING me for over 1.5 months!
Parcel was meant to arrive 12th of December 2023. Today its the 24th of Jan 2024 and it still hasn't been resolved. I put a complaint through and received an email on the 26th of December. since then I have sent two more emails and have been ignored. Phoned numerous times and can never get through to anyone.
I would just like my parcel to be delivered!
Can you please reply to my E-mails Sunny Life!!!!

Respuesta de SUNNYLiFE
Always feels like Summer
I have one of the swans and was recently gifted a luxe li lo.
Still the best poolside accompaniment and makes summer so much more fun!!
Thanks Sunnylife :)

Respuesta de SUNNYLiFE
We love Sunnylife!!
I was on holiday recently and a family by the pool all had Sunnylife floats and dive buddies. Until then, I had never seen this brand before. Everything is so cute, sparkly and brightly coloured. Absolutely fantastic for children. As soon as I got home, I stocked up on various Sunnylife pool toys (their sale is fantastic) and I am so excited to see my daughters face when she sees her new floats on our next holiday. The products are superb, high quality and eye catching. Sunnylife are my new favourite kids brand and highly recommended.

Respuesta de SUNNYLiFE
Terrible terrible company
Terrible terrible company. Sent wrong item and had to pay for courier to return it to get a refund. Would not refund amount paid to return

Respuesta de SUNNYLiFE
This is the best float we’ve…
This is the best float we’ve ever.purchased
This float is sturdy and easy to keep clean.
We are so happy we bought two!

Respuesta de SUNNYLiFE
I love all of the products I purchased…
I love all of the products I purchased from them. My only complaint would be the children’s life vest, the top Velcros together and my 2 year old is a whiz at sneaking out of it faster than lighting. Maybe a snap or buckle? Otherwise everything was great, the order shipped fast and everyone loves using my poolside lounger.

Respuesta de SUNNYLiFE
Extremely disappointed!
Extremely disappointed with my purchases. I thought Australian produced pool tools would be higher quality than the usual useless toys which burst or split first time used so I paid the higher prices for some water squirting toys and a jumbo sized ring for the swimming pool. The jumbo ring got a one inch split in it on the first day it was used when a 12 year old child jumped on it (no sharp object on him to cause it) and the squirters stopped working after a day. I may as well have bought the cheap rubbish.

Respuesta de SUNNYLiFE
Loved my son’s life jacket for the…
Loved my son’s life jacket for the beach & pool! Our inflatable soccer goal not so much.. it had a hole in it.
Update!! They gave me a full refund for the inflatable goalie within minutes! They have awesome customer service!

Respuesta de SUNNYLiFE
Not so good return policy
Very cute swim vests, but horrible return policy. I didn’t notice that they do not offer free returns or exchanges so when the swim vests for my two daughters didn’t fit, it cost me $20 to return. I was initially going to just exchange them for a smaller size and not get a refund but with a return policy like that, it wasn’t worth the money :( Wish I could’ve kept them. Won’t be ordering again.

Respuesta de SUNNYLiFE
Returns service non existent.
Returns service non existent.
Twice I have filled out the online form asking for a return, and never heard anything back.
Sunnylife- please get in touch because if you can’t honour your returns policy, you’re letting down customers.

Respuesta de SUNNYLiFE
Website is great with pics and sales…
Website is great with pics and sales Reft is so comfy in my pool

Respuesta de SUNNYLiFE
Lovely and Unique
I’ve bought the mermaid float and sorbet umbrella from SUNNYLIFE and I’m very pleased! The float is comfortable and sparkles gorgeous in the sun! And the umbrella is super cute! Bought both on a sale and I consider them excellent purchases!! Their products are unique, colorful and
well made!!!

Respuesta de SUNNYLiFE
I purchased a pair of beach chairs and…
I purchased a pair of beach chairs and a matching umbrella. 48 hours later received an email infomring me the chairs are out of stock but the umbrella has been sent. I explained that it was a matching set and due to their stock ERROR i would like to return the umbrella. After 5+ emails i am still waiting for a return label, i would AVOID this company, very unprofessional and questionable "setup". Stick to the main stream ecommerce stores who are happy to help when it comes to returns and refunds! I AM STILL WAITING FOR THEM!!
Update: They did refund me whilst waiting for the return label.

Respuesta de SUNNYLiFE
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