Superior Hair Extensions Opiniones 

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your lovely feedback! 💛 We’re so glad to hear the purchasing process was nice and easy, and that everything arrived exactly as ordered — right within the promised timeframe! ✨

We truly appreciate your support and would love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’ve had easy, great service with us — and WOW, 15 years! Your loyalty truly means the world to us ✨

We’re so grateful to have you as part of the Superior Hair family for so long, and we can’t wait to continue looking after you for many more glow-ups to come! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your lovely feedback! 💛 We’re so glad to hear the purchase was easy and your delivery arrived fast — that’s exactly what we aim for! ✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your gorgeous feedback! 💛 We’re absolutely thrilled to hear you found the website easy to use, loved your pieces, and that the colour blend was a perfect match from your photo — that’s exactly what we aim for! ✨

We really appreciate your note about the messy bun having a little less hair than you expected. Feedback like this is so valuable for us as it helps improve future batches. We’re glad to hear the other bun worked beautifully as a ponytail — love that creativity! 🙌

If you ever need help choosing fuller styles or alternatives, we’re always here and would love to assist you again for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your amazing feedback! 💛 We’re thrilled to hear you received excellent service, fast delivery, and a perfect product — that’s exactly what we aim for every single time! ✨

We truly appreciate your support and can’t wait to assist you again for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your wonderful feedback! 💛 We’re absolutely thrilled to hear Jackie was able to assist you so quickly and clearly — she’s fantastic, and we’ll be sure to pass along your lovely words! ✨

We’re glad the weekend clearance discount helped and that you found the clip-in extensions easy and exciting to try as a first-time user. It makes us so happy to know your order is already on its way — SUPER indeed! 🙌

If you need any help once your extensions arrive, Jackie and our whole team are always here for you. We can’t wait to assist you again for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for your kind words! 💛 We’re thrilled to hear you’re happy with the quality of the product and that our service impressed you — that’s exactly what we aim for every time! ✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

10 nov 2025

Thank you so much for your kind feedback! 💛 We’re so glad to hear you were happy with the packaging and that your delivery arrived quickly — that’s exactly what we love to deliver! ✨

We truly appreciate your support and can’t wait to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

10 nov 2025

Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’re loving the quality of our products and that shipping has been fast and reliable every time — that’s exactly what we aim for! ✨

Your support truly means the world to us, and we’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

10 nov 2025

Thank you so much for your kind words! 💛 We’re thrilled to hear the options were clear and easy to choose from — and that your order arrived within 24 hours, just as it should! ✨

We truly appreciate your support and can’t wait to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

7 nov 2025

Hi Yusra,
We have reviewed all phone call recordings and booking records related to your visit. Patrick only works Friday & Saturday in which you were booked for 10:45am, in which you did not show attend. As clearly stated in our salon policy and in every client confirmation message, no-shows and late cancellations result in a forfeited deposit. This rule applies to everyone equally and we make no exceptions. It is in place to protect our stylists and their time.
When you called afterwards, Patrick kindly offered you another opportunity to come in within a certain timeframe but you did not attend that either. At no point was it stated that your original deposit would carry over to your next booking as he was left with a 1 hour gap in his day.
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During your visit to the salon the following Monday, our staff and two clients present were made extremely uncomfortable by the way our team was spoken to. Our stylists maintained professionalism throughout despite being met with aggression and demands. They were so worried that they felt the need to call the police. These same long term clients commented afterwards that they were shocked by the interaction and felt empathy for our staff. Never have any of us been through something like that before in our salon.
Regarding your extensions, there was no hair loss caused by our service. You have naturally fine hair and your extensions had been worn since August 20th which is well beyond the 8 to 10 week maintenance period we recommend. When extensions are not maintained within that timeframe, natural shedding and matting can occur which may create the appearance of hair loss.
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We always respect other salons and stylists in the industry and will never speak negatively about another business. However, we stand by the integrity of our work, our transparent policies, and our staff who go above and beyond to accommodate clients respectfully.
Kind regards,

The Superior Hair Team

Respuesta de Superior Hair Extensions

10 nov 2025

Thank you so much for your lovely review! 💛 We’re so happy to hear you’re loving the quality of the hair and that shipping was nice and fast — that’s exactly what we aim for! ✨

Regarding the pieces poking out where they’ve been folded in the pack, this can sometimes happen during packaging or transit. A quick tip — gently straightening the top section with a low-heat flat iron or blow-drying on a warm setting can help smooth those folds out perfectly. They’ll settle beautifully once installed and blended! 🙌

We truly appreciate your feedback and would love to assist you again anytime for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

23 oct 2025

Thank you so much for your lovely feedback! 💛 We absolutely love hearing how it all worked out perfectly in the end — your mix of 18” and 22” sounds stunning! ✨

We’re so glad our team could step in and help you find the right solution in time for your install — that’s exactly what we’re here for! 🙌 Next time, we’ll have everything ready even earlier for your glow-up 😉

We truly appreciate your support and can’t wait to assist you again soon! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

5 dic 2025

Thank you so much for sharing your honest feedback 💛 We’re really glad to hear the colour matched well and that the hair has been holding up nicely so far.

We also truly appreciate you taking the time to return the strands you were concerned about. Our quality control team inspected the pieces and confirmed they met our manufacturing standards, but we completely understand that texture can vary slightly between batches and individual strands — especially with ethically sourced human hair. Your experience matters to us, and we’re sorry to hear the feel of those strands didn’t meet your expectations.

We value your feedback as it helps us continue improving, and we’re always here to assist you with recommendations or alternative products that may suit the texture and feel you prefer.

If you’d ever like us to help you choose a different range or finish, we’d be more than happy to assist 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

22 oct 2025

Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear the colour match was perfect and that you’re loving the beautiful quality of the hair — that’s exactly what we aim for every single time! ✨

We’d love to assist you again anytime you’re ready for your next hair glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

22 oct 2025

Thank you so much for your incredible feedback! 💛 We’re absolutely thrilled to hear you’ve been loving the hair over the years and that the quality continues to be 10/10 — that means the world to us! ✨

It’s wonderful to know you’ve had great communication and lasting results with your nano tips — over a year of wear is amazing! We’re so grateful for your ongoing support and can’t wait to assist you again for your next transformation! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

17 oct 2025

Thank you so much for your amazing feedback! 💛 We’re absolutely thrilled to hear you love working with us and that our Butterfly Wefts continue to impress — they really are a total game changer! ✨

It means so much to know the quality never disappoints and that you find the installs simple and quick — that’s exactly what we aim for with every stylist and client experience. 🙌

We’re so grateful for your trust and can’t wait to assist you again for your next transformation! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

13 oct 2025

Thank you so much for your wonderful feedback! 💛 We’re so glad to hear our team could make your exchange process smooth and stress-free — that’s exactly what we aim for! ✨

It’s completely understandable to feel nervous when ordering something special, so it means a lot to know you felt supported and cared for throughout. We’re always here to help and would love to assist you again anytime for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

13 oct 2025

Thank you so much for your amazing review! 💛 We’re absolutely thrilled to hear our team made you feel so welcomed and supported — that’s exactly the experience we strive to create! ✨

Your look sounds incredible — two packs of 9 clips for that fuller, natural wave is such a gorgeous choice! We love that you were able to achieve exactly the style you were after and that the extensions held up beautifully through colouring, braiding, and styling. That’s the kind of versatility we’re so proud of! 🙌

We can’t wait to see how your next straightened look turns out — and we’d love to assist you again anytime for your next glow-up! 💕

— Team Superior Hair ✨

Respuesta de Superior Hair Extensions

13 oct 2025

Thank you so much for your amazing feedback! 💛 We’re absolutely thrilled to hear you love working with us and that our Butterfly Wefts continue to impress — they really are a total game changer! ✨

It means so much to know the quality never disappoints and that you find the installs simple and quick — that’s exactly what we aim for with every stylist and client experience. 🙌

We’re so grateful for your trust and can’t wait to assist you again for your next transformation! 💕

— Team Superior Hair ✨