Super Man with a Van Opiniones 

189
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish with Grizz team. Arrived on time, really helpful, efficient, friendly, and did a great job in moving all my things across London! Would wholeheartedly recommend.... Ver más

Valorada con 5 estrellas sobre 5

Recently we had the move of our Granddaughter to her new home. ARAS and his colleague were very polite, helpful and did a lovely job. We are very pleased with the move. The guys were respectful an... Ver más

Valorada con 5 estrellas sobre 5

Highly recommend to make your move smooth. We have used them for 2 moves. Easy to book, arrived promptly, packed and loaded the van rapidly and ensured everything was moved without damage. We had some... Ver más

Valorada con 5 estrellas sobre 5

Second time using this company. Excellent service they did a great job moving me into my new flat. Highly recommend them great price and service.

Información sobre la empresa

  1. Servicio de mudanza y depósito

Información proporcionada por diversas fuentes externas

Looking for a Man and Van service in London? Hire Super Man with a Van in Watford, Ealing, St. Albans, Killburn and Harrow. Get a free quote now!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(189)

83 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Recently we had the move of our…

Recently we had the move of our Granddaughter to her new home.
ARAS and his colleague were very polite, helpful and did a lovely job.
We are very pleased with the move.
The guys were respectful and courteous.
Highly recommend them.

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from start to finish…

Fantastic service from start to finish with Grizz team. Arrived on time, really helpful, efficient, friendly, and did a great job in moving all my things across London! Would wholeheartedly recommend. Really good competitive pricing also.

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

From booking, the process was simple. Thank you to the young man who was our mover. He was polite and super helpful. I’ll recommend this company and this guy. Thank you!

27 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Early arrival, move completed in just over an hour. Professional, organized and efficient. Great service and work.

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend super man with a van…

I would recommend super man with a van anyday! The process was flawless and so smooth.

We spoke to Joy on the phone who helped us book and provided all the info and the quote for our flat move. She kept us informed with any questions we had and provided clear communication

We could not be happier and everything was so easy and organised on moving day!!! I will book them for sure next time if)when we move again.

The moving team that came on the day were right on time and they unassembled and moved all our things so quickly!!! They went above and beyond and helped us with out garage and storage boxes and made what could have been a struggle for us the most easy flat move ever!! A dream team!!!
Meritxell

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company. Joy has good communication skills. The driver was very pleasant, helpful.
The company is value for money.
No ridiculous quotes or extra charges for fitting me in last minute.
Will Reccomend and use again

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything went to plan and as…

Everything went to plan and as expected.
Joy in the office is professional and very helpful. Price is good for 2 hour rental. I have used company many times and will continue to use it. This time we had Marcus to help move catering items for a big event. He was on time, friendly and helpful. Very efficient move. Thank you

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent house move service from start to finish

Excellent service from start to finish. Grizz was brilliant he loaded and unloaded everything efficiently and carefully, and made the whole house move feel effortless. Nothing was too much trouble and he kept things moving at a great pace. Highly recommend, and thank you Grizz!

15 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend to make your move…

Highly recommend to make your move smooth. We have used them for 2 moves. Easy to book, arrived promptly, packed and loaded the van rapidly and ensured everything was moved without damage. We had some complex needs including multiple locations, storage and awkward spaces all of which was navigated seamlessly.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY

I cannot stress enough how awful this experience was. I never leave bad reviews, but I feel a moral obligation to leave one here. If this saves even one person from booking Superman With a Van, it’s worth it.

If you hear the name Joy, run.

I repeatedly told Joy that I needed my one-bedroom move completed in a single trip because of the 30-minute commute. In two separate quotes, she assured us the truck was large enough. I have her confirmation in writing that the truck could accommodate a three-bedroom house. I initially booked three movers, but Joy cancelled that and insisted two were sufficient.

On moving day, two movers arrived with a truck that was obviously far too small. When I called Joy, she initially told me that I should have booked a larger truck. The movers then told me Superman With a Van didn't even have a larger truck and that Joy was wrong. When I called her again, she doubled down.

Because their mistake forced a second trip, I told Joy I would deduct one hour from the bill. She became hostile and manipulative and contacted the movers, who then refused to unload my belongings unless I paid the additional hour. They even told me I could call the police. I contacted a solicitor, who confirmed I could pay the undisputed balance while disputing the additional charge.

After that, they finally unlocked the van. I ended up unpacking roughly 80% of the second load myself alongside one of the movers while the other spent most of the unload in the van.

This was easily one of the worst experiences I've ever had with a company. The entire situation could have been avoided if Joy had simply been honest about the size of the vehicle.

Find literally anyone else. You will not regret it.

EDIT: In response to Joy's carefully worded attempt to rewrite what happened: I loaded the second trip. I unloaded the second trip. One of your movers spent the vast majority of the unloading sitting in the van. Neither mover can refute this. Your movers also locked my belongings in the van and threatened to withhold them unless I paid the disputed £65, forcing me to contact a solicitor before they would release my possessions. Don't hide behind the fact that my belongings arrived safely — I did a significant portion of your job myself.

The fact that you arrived on time and didn't break my belongings is the absolute bare minimum, not a defence for your conduct. You gave me repeated assurances that the van was sufficient, your van wasn't sufficient, and when your mistake created a second trip, you tried to make me pay for it under threat of withholding my possessions. That's the part you're conveniently leaving out. If you're reading this before booking Superman With a Van: RUN. If you're going to do most of the moving yourself anyway, save yourself the money and hire someone else.

4 de agosto de 2026
Opinión espontánea
Logotipo de Super Man with a Van

Respuesta de Super Man with a Van

A Luton van was provided for your move, which is the largest standard removal van in this vehicle category. The next option for substantially greater capacity would have been a lorry, at a significantly higher cost. While we always do our best to estimate the vehicle required from the information supplied before a move, no removal company can guarantee that every item will fit into a single load without knowing the exact volume of belongings being presented on the day.

When it became clear that everything would not fit into one load, a second journey was required. This extended the duration of the job by an additional hour. The disagreement arose because you did not wish to pay for that additional working time and instead deducted £65 from the amount due. That £65 remains outstanding.

It is also important to mention what your review leaves out. **Our team arrived on time, your belongings were transported safely, and all of your items were successfully moved to the destination.** There is no suggestion in your review that any belongings were lost or damaged.

We also strongly disagree with the suggestion that we deliberately misrepresented the vehicle being supplied. A Luton van was provided, and there was no larger standard van that could simply have been substituted on the day. Moving to a lorry would have meant a different vehicle category and a considerably different price.

We understand that having to make a second journey was frustrating, particularly when you had hoped the move would be completed in one trip. However, we do not believe it is fair to portray the entire service as an “awful experience” without mentioning that the team arrived as arranged, carried out the move, transported your possessions safely, and completed the job.

The central disagreement was ultimately over payment for the additional time required to complete the second journey. We believe future customers reading this review deserve to understand that context alongside the claims being made.

We remain committed to punctuality, careful handling of our customers’ belongings, transparent pricing and professional removal services.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más