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Super Payments Opiniones 1450

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. N... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pago

Acerca de Super Payments

Escrito por la empresa



Welcome to Super

We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers.

Over 2.5 million people have already used Super to pay and save in the UK.

Learn more at superpayments.com:

Get started
Start saving with Rewards from your favourite brands today.

Download Super
Why Super?

Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.

✅ Shoppers earn Rewards, money off their next purchase with the same brand.

Amazing brands, spanning all retail industries.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service

31 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you so much Sahima! We're delighted to hear you're happy with our service. Our team remain on hand should you require any support. ✨

Valorada con 5 estrellas sobre 5

Great experience

Really easy to use great customer service when not tracked. Works exactly like you would expect and fantastic savings. Slight improvement may be where you could use your cash back on any retailer as opposed to only where it was earned.

29 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you so much for your 5 star review, Zo! We're happy to hear you're a fan of both our product and service. Our team remain on hand should you require future support. 💫

Valorada con 5 estrellas sobre 5

Instant cash back

Instant cash back, I’ve only just stumbled across this on a medical website that I used. Basically filter your payment through and instantly get cash back to use at that website again.

21 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Perfectly said, Craig! Thank you so much for taking the time to share your experience and providing us with 5 stars. 🌟

Valorada con 5 estrellas sobre 5

Very good service and and very easy to…

Very good service and and very easy to setup and use and you get cash back.

16 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you so much for taking the time to provide us with a 5 star review, Jason! We're really happy to hear you're enjoy our product and service. Our team remain on hand to support should you require any assistance.

Valorada con 5 estrellas sobre 5

Great service and love the cash back

Great service and love the cash back

15 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you so much for your 5 stars, Ms Leech! We're delighted to hear that you're enjoying both our service and of course, the cash rewards! 😊

Valorada con 5 estrellas sobre 5

Another rapid transaction for my…

Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently purchased a new phone from John Lewis, I forgot to do it through Super Payments. Whenever I need to buy anything, I will remember to check Super Payments first. A large range of suppliers available on the app. Have told Family about Super Payments. Thank you to Quickvit , some months ago, for the prompt to use Super Payments. ☺️

15 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you so much for taking the time to share your experience here and for leaving us a wonderful 5 star review. We really appreciate your positive words and we're delighted to hear you're enjoying Super! 🤗

Valorada con 1 estrellas sobre 5

Terrible Experience: No Order Confirmation, Unhelpful Support, and a Broken Gift Card

I placed an order with Nike through Super Payment two weeks ago and have had nothing but issues. I never received an order confirmation, and despite reaching out multiple times, I've yet to get any response or refund. On top of that, the "gift card" they provided doesn't even work. Their customer service has been virtually unhelpful, offering little to no support. Extremely disappointed with this experience and wouldn't recommend using this payment method.

UPDATE:

Super Payment recently contacted me and provided instructions on how to use the gift card they issued. However, I am very unhappy with this outcome as I never requested a gift card; I simply wanted to purchase an item. I have demanded a refund for the gift card, but they have yet to issue it. This situation has been frustrating, as it is not what I intended when making my original purchase.

27 de noviembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

We're really sorry to hear this Abdulhayy! You were in touch with our team who advised that your gift card carried a balance and was available to use. Nevertheless, our team will aim to resolve this as promptly and efficiently as possible with our third party provider. Please keep an eye on your inbox for more updates.

UPDATE:

Our team have advised that you were trying to use the gift card on the NIKE's US website instead of the UK website and have provided you with the relevant instructions on how to resolve this.

Our team remain on hand to offer any additional assistance you may need.

Valorada con 5 estrellas sobre 5

So easy to use

So easy to use, lots of rewards

8 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you for taking the time to leave us a 5 star review, Kayla! 🎉

Valorada con 5 estrellas sobre 5

Quick easy to use good rewards

Quick easy to use good rewards

1 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you so much Donna! We're happy to hear how easy it is you find paying with Super and the rewards which come with it. 🥳

Valorada con 5 estrellas sobre 5

Good experience

Good experience

1 de diciembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

We're delighted to hear this! Thank you for leaving us 5 stars - we really appreciate it. 😊

Valorada con 1 estrellas sobre 5

Need my refund

Need my refund

29 de noviembre de 2024
Opinión espontánea
Logotipo de Super Payments

Respuesta de Super Payments

Thank you for reaching out here, Arfa!

Similar to Visa and Mastercard, we are a payment provider and unfortunately, do not have access to back end systems.

Please kindly reach out to the brand you shopped with to acquire the relevant details pertaining to your order, including refunds.

Of course, if there's anything else we can support with, please let us know.

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