Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. N... Ver más
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Consulta las opiniones de los clientes
Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in... Ver más
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Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver más
La empresa ha respondido
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver más
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Información sobre la empresa
Acerca de Super Payments
Escrito por la empresa
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Información de contacto
123 Buckingham Palace Road, SW1W 9SH, London, Reino Unido
- support@superpayments.com
- superpayments.com
4,4
Excelente
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Disappointed
Very disappointed that I had been using Super Payments and all of a sudden without any notice they restricted me from my account and locked me out, I used to recommend it but now I would not at all.
22 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
Thank you for your review, Cirese. Can you please contact our team via support@superpayments.com so they can look into this for you? We hope to hear from you.
Very terrible service and company
Very terrible service and company, I made an order, got a confirmation which I still have as proof, almost a month after, I didn’t get update on delivery, I contacted customer support and I was told it was an error on their part and though I paid, it wasn’t ordered.
Till now, no refund or order placed.
I won’t recommend, the so called bonuses are not accessible, they may be worth something for only students.
Pls avoid
26 de diciembre de 2024
Opinión espontánea
Respuesta de Super Payments
Thank you for review, Adewale.
For us to offer our users cash rewards on their favourite brands, we purchase a gift card on your behalf which is then applied to your purchase; this happens in real time and in a matter of seconds. These instances are rare and what happened is, payment was taken, we tried to apply the card however, an error occurred via Boohooman at the time of purchase. This will explain why did not receive communication from Boohooman.
We tried our best to get the gift card refunded for you however, as you got in touch after the 14 day threshold, we were unable to do this.
That said, you still have the gift card and pin which remains active and available to use.
Our team will always remain on hand and support as best as they can.
Scam to scams
Avoid any payments to this co.pany who hides scams companies. I've made a payment to a company through Super payments and money gone with no product and no refund. Asked Super to give details and to refund the money and they said they cannot to this. Avoooooid themmmm
2 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
Thank you for sharing your experience here, Alexe.
As communicated, as a payment provider unfortunately, we do not have access to back end systems.
Please kindly reach out to the brand you shopped using the details we provided you with to acquire the relevant details pertaining to your order.
For anything else we remain here to support.
Great can’t complain alway good to get…
Great can’t complain alway good to get money back lol
17 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
We love to hear it Leon! Thank you for providing us with your 5 stars. 🤩
Very easy to use and convenient
Very easy to use and convenient
17 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
Thank you for your 5 star review, Alexandru! We're happy to hear that you find Super so easy to use and convenient. 🚀
Easy to use
My experience has been very Easy to use and very useful aswell.
16 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
Thank you so much for taking the time to share your experience here, Alexander! We're delighted to hear you're enjoying the seamlessness of paying with Super. 🥳
As a Business we would recommend…
As a Business we would recommend avoiding, payment open to mass fraudulent use.
Superpayments do not routinely carry out 3DS and security checks for payments under £250. This leaves business liable and unprotected against fraudulent activity as Card Merchants will always find against you even if you have both a signature and photo of delivery as basic 3DS etc has not been completed.
What makes it worse is then SuperPayments own Compliance Team blame you for the problem and place a hold on your account and also your money.
My suggestion to companies think if using SuperPayments is to avoid. They may not charge fees but your potential losses could be significant
1 de diciembre de 2024
Opinión espontánea
Respuesta de Super Payments
Thank you for sharing your feedback here, Daniel. We’re sorry to hear about your experience and some of the challenges you’ve faced. Protecting our merchants from fraudulent transactions is a top priority for us, and we empathise with you.
The decision to remove your account was based on instructions from one of our third-party providers, which ensures we meet industry regulations and security standards. While these measures are in place to safeguard all parties, we apologise for any inconvenience this may have caused.
We also wanted to take the opportunity to highlight that as part of our continuous improvement efforts, merchants have recently been provided the ability to enable 3D Secure (3DS) for any transaction over £0.01. This can provide additional protection and mitigate the risk of fraudulent activity for smaller transactions as well.
We value your feedback and are committed to continuously refining our processes to better support all of our merchants.
Respuesta de Super Payments
Thank you for leaving us a review, Mark! 👏
Get money off regular purchases
Get money off regular purchases, simple and straightforward. Absolutely brilliant
10 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
Thank you so much, Paul! We're delighted to hear you're enjoying the ease of paying with Super and making the most out of those Cash Rewards. 🚀
Brilliant & easy way to pay x
10 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
Thank you so much for your 5 star review, Debra! 💫
Respuesta de Super Payments
Love to hear it, Aiden! We're happy to see you're making the most out of paying with Super and taking advantage of those cash rewards. Thank you for providing us with your 5 star review! 💸
Very easy to use
Very easy to use, bit of an issue to start where i couldn’t see a transaction, but was quickly sorted out by Antonio, thank you
6 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
We're so happy to hear this, Adie! Thank you so much for your 5 stars and kind words. Antonio will be very happy to receive this feedback. 🎊
I have not been using Super Pay for…
I have not been using Super Pay for very long. However, I had a technical issue and reached out for help. I did not have to wait very long to get the help required to resolve the issue I was experiencing. Antonio was very quick in responding and a big thank you to him.
3 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
We're delighted to hear this Michael! Thank you so much for taking the time to share your experience and kind words. We'll be sure to feed this back to Antonio. Thank you for your 5 star review. Our team remain on hand to support. 🤗
Very easy to use and a cash reward
Very easy to use and a cash reward. Why would you not use it?
6 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
We're glad you agree, Phil! Thank you for taking the time to leave us a review - we're grateful for your 5 stars. ✨
Respuesta de Super Payments
Thank you so much for your 5 stars Collette! 🤩
Respuesta de Super Payments
Aww, thanks Dolly! We're really happy to receive such wonderful feedback. Thank you for providing us with your 5 stars. 😊
Easy to use super fast payments never…
Easy to use super fast payments never had an issue with payments
3 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
We're so happy to hear this Collette! Thank you so much for taking the time to leave us a 5 star review and for sharing your experience. 🤗
Super fast payments
Super fast payments. Never had an issue and very easy too use.
2 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
This is great to hear, Amanda! Thank you so much for your 5 stars. 🤩
Good and easy way to pay
Good and easy way to pay. I have been using this APP for over a year now never had a problem.
2 de enero de 2025
Opinión espontánea
Respuesta de Super Payments
We're delighted to hear this, Robert! Thank you so much for taking the time to share your feedback here - we really appreciate it. 🎊
Easy to use as Cash Reward app
31 de diciembre de 2024
Opinión espontánea
Respuesta de Super Payments
Thank you so much for your 5 stars and positive review, Christiana - we really appreciate it! 🥳
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