Vlastislav Kopáček Opiniones 

Super quick delivery! (To the Netherlands withing 4 days) Items as described and genuine parts.

Order was canceled because of few reasons
- diferent paypal and delivery address. W.T.F????
- they do not sent goods to Slovakia (goods has been ordered to austria not to Slovakia)

They didn't answer my additional questions .

I have been using Super Skoda for approximately 6 years, to date I have NEVER received any unfair treatment.

I have had 3 issues in this period of time, each issue was rectified to my satisfaction. I was dealt with by several different members of staff involving delivery/costs and refunds, I did not encounter any friction or lack of professionalism .

Everything I have ever ordered has arrived in a timely manner and packaged so well it was almost indestructible, to the treatment of any postal/courier services.

In 2012, I ordered parts for a Fabia Monte Carlo, within 2 days I received an email from Super Skoda, outlining that one of my ordered parts involved having to modify the original vehicle, I was asked if I was willing to do this, I let them know that I did not wish to do this.

My order was rectified and a refund issued in full through paypal.

This in my opinion is not the behaviour of a company, that doesn't care about its customers. I am sorry that others have encountered problems with this company, I am just detailing my experiences and my personal opinion on this matter.

I am in no way connected with Super Skoda, personally or financially, I also live in Northern Ireland, a substantial distance away from Super Skoda's location. Therefore a much greater chance of things going amiss.

Thank-you for reading, cheers Russ.

International buyers, be careful when you deal with SuperSkoda or KOPACEK. They are an untrusty worthy bunch of people. Reason to says so, they did not send me the correct goods I ordered through their online portal on 4 Sept 2017. When I asked them to rectify their mistake. They just did partial refund resulting me to lose big time in shipping costs. They are not remorseful or apologetic and they are a bunch of liars who won’t deliver what they promised.

Seems to be a nice shop with good products but:

- doesn't remove the VAT for swiss customers
- after asking by e-mail, still refuse to remove the VAT for no reason

So I'll never order from this shop and "offer" them my money when I don't have to. Strange commercial practices...

Man kan købe orginale dele, til en god pris.

First they send a email saying that they celebrate 10 years and have a price drop for 14 days. A few days later I get a new email where discount period now ends much earlier (after 7 days)...

Sent them a e-mail asking about the sudden change. Got no response what so ever!

They don´t seem to give a rats ... about their customers!

Lækre sager og hurtig levering

Lidt leveringstid pga restordre produkt, men svarede på den mail jeg sendte til dem. Fornuftige priser og gode produkter

Bestilte en søndag aften. Kunne se på min ordre status varen var sendt mandag formiddag. Og modtog allerede varen onsdag.

Ikke sidste gang jeg handler der :)

Jeg vil absolut ikke anbefale dette firma.

For det første reklamere de med gratis fragt, dette holder så ikke når først man kommer til bestillingen, hvor fragt er uundgåeligt.

For det andet skriver de varen er sendt og trækker pengene, men efter 14 dage og to rykker mails, som ikke besvares, er varen ikke kommet.

Først når man skriver at man vil trække beløbet tilbage sender de varen, som nu er 3 uger bagud den oprindelige afsendelses dato.

Der er stadig ikke svaret på mails, og derfor ingen kommunikation med firmaet.

Hold jer langt væk fra dette firma.