Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de computadoras

Escrito por la empresa

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Back in business

Response was quick and tech was knowledgeable. He got me back to a good result, though computer seems to have lost some data which couldn't be recovered.

1 de enero de 2023
Logotipo de Supportwave

Respuesta de Supportwave

Thanks for the positive review Harold! Wishing you a great 2023!!

Valorada con 5 estrellas sobre 5

Outstanding service from start to find…

Outstanding service from start to find sh. The charge was inexpensive for the service rendered. Will definitely be my go to for computer issues

19 de diciembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Thank you so much for the lovely review Nora. We will let our Nerd know that you had a good experience and we are here for you anytime!

Valorada con 5 estrellas sobre 5

Andrew really cared and went the extra…

Andrew really cared and went the extra mile even for a relatively simple task. He did the research prior to the appointment and it was resolved understandably and efficiently.

24 de diciembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Thanks so much for the great review David! I will pass the kind works onto Andrew and I hope you have a great week ahead!

Valorada con 5 estrellas sobre 5

Mensah was very patient and…

Mensah was very patient and knowledgable about fixing computers.

12 de diciembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi David, thank you for taking the time to leave a review. We appreciate it! Keep well, Caitlin

Valorada con 5 estrellas sobre 5

A great service

A great service - quick, helpful and to the point. Fixed my issue within 5 minuets. Will certainly use again.

10 de diciembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Rhys, thank you so much for taking the time to leave a review. We appreciate it and are here whenever you need us!

Valorada con 5 estrellas sobre 5

Very helpful

Menshi was very helpful. She walked me through my issue, and provided me with a work around to buy me time until I can upgrade my equipment.

I will use Nerd App again!

5 de diciembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Ryan, thank you so much for taking the time to leave a review. We appreciate your feedback and we will be sure to let Mensah know she did an excellent job! Have a great day, Caitlin

Valorada con 5 estrellas sobre 5

Very intuitive - very comprehensive

Very intuitive. Worked out my computer issues fast and resolved.

5 de diciembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hey Gerard, we are thrilled we were able to assist you. We are here for you whenever tech issues may arise in the future. Have a great day, Caitlin

Valorada con 5 estrellas sobre 5

A Saviour from fraudsters App.

I never knew about this App until I search on Google. About 10 years ago, my daughter disposed a laptop without wiping and she suffered a great deal of loss financially. I decided that I would learn from this. I have been trying to wipe the data for about a week. NerdApp made it a simple task. I will highly recommend this App to others.

27 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Anne, thank you so much for taking the time to leave a review. We are so glad a Nerd Managed to help you. We are here whenever you need us. Keep well, Caitlin

Valorada con 5 estrellas sobre 5

Planned problem solving

So grateful for your scheduled on-site help - glad that someone was able to commit to a date and time to sort my problem.

24 de noviembre de 2022
Opinión espontánea
Logotipo de Supportwave

Respuesta de Supportwave

Hi Dani, great to hear your issue got resolved, We are here whenever you need us! Have a lovely day, Caitlin.

Valorada con 5 estrellas sobre 5

The Technician great easy to understand…

The Technician great easy to understand a positive attitude and very smart This was 2 nd time I used him and he solved my problems both Times. I am a busy Physician and he was just what the Doctor ordered He is an asset to your company

18 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Steven, thank you so much for taking the time to leave a review! We are always here to keep you up and running anytime you need us. Have a great weekend, Caitlin.

Valorada con 5 estrellas sobre 5

Complete Service

I was directed to someone who specializes in the area I need and I am able to work with them exclusively so that I am not explaining myself unnecessarily each time I need to use the service. As someone who is starting a new business, its affordability cannot be beat!

23 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Alexis, thank you so much for taking the time to leave a review. We are thrilled you had a great experience. Congrats on your new business and we are here for you with your IT needs as you grow 🚀 Keep well, Caitlin

Valorada con 5 estrellas sobre 5

Does what it says on the tin

Does what it says on the tin, and fast!

21 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hey Simon! Thanks so much for leaving a review. We are here for you whenever you need help with your tech, keep well. Caitlin

Valorada con 5 estrellas sobre 5

Mensah understood the problem and was…

Mensah understood the problem and was very very helpful - issue with reboot

19 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Jonathan, thank you for taking the time to leave a review. We will be sure to Mensah know he did an excellent job. Have a great day, Caitlin

Valorada con 5 estrellas sobre 5

IT Support for all

Easy straight forward IT support. Great services and results.

16 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hey Neil, thank you so much for leaving a review! We appreciate it. Have a great day, Caitlin

Valorada con 5 estrellas sobre 5

Easy to use and quick response

My nerd app was easy to use and incredibly fast!

10 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hi Chrissy, thank you for leaving a review! We pride ourselves on our instant support. We are here whenever you need us. Keep well, Caitlin

Valorada con 5 estrellas sobre 5

Nerdapp rules

Nerdapp rules - great service at great prices, prompt and convenient!

9 de noviembre de 2022
Logotipo de Supportwave

Respuesta de Supportwave

Hey Doug, thanks so much for taking the time to leave a review! We appreciate it. Have a great day Caitlin

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más